Rude Dog Food Reviews 

231
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the food, noting its nutritional value, appealing appearance, and how much their pets love it. Many people observe significant health improvements in their pets, such as shinier coats, better digestion, and increased vitality. The company's service is consistently described as excellent, with customers highlighting the easy ordering process and efficient, well-packaged deliveries. However, some customers also noted significant issues with delivery, reporting orders arriving late, partially thawed, or even completely undelivered, often attributing these problems to the courier. A few other people also felt that their queries regarding these delivery problems went unanswered by customer service, leading to frustration.

What people talk about most

Product

Customers consistently note positive experiences with product, with many dogs enthusiastically enjoying the... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the balance... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

Order

People report ambiguous experiences with order, with many finding the ordering process simple and... See more

Service

Reviewers highlight positive aspects of service, with many customers unable to fault the company and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jackie, our Rhodesian Ridgeback puppy, and Lily our 12 year old Border Collie both go absolutely mad for Rude Dog food – tails wagging before I’ve even opened the tub! It looks so good you’d think it... See more

Rated 5 out of 5 stars

Cannot fault this company. Was with Bella & Duke but they started messing about with food composition and the quality definitely lowered. Was worried about not being able to find anything like their o... See more

Rated 5 out of 5 stars

Food arrived on time very well packed frozen, thank you note touch for choosing their product shows customer care, thoughtful size frozen packs clear labelling of ingredients, easy to use packs and r... See more

Company replied

Rated 5 out of 5 stars

Our spaniel was fussy about her food from the get-go, not fussed at best and not eating at worst Eventually after 2 yrs of trying different things, including freshly cooked chicken on repeat, I was... See more

Company replied


Company details

  1. Animal Feed Store

Written by the company

RUDE- Raw Unique Diet based on Evolution. Here at RUDE dog food, we are committed to supplying our veterinarian formulated raw dog food to all dogs throughout the UK. As a dog lover, we understand that you will endeavour to feed your dog the freshest and healthiest food in order for them to live a long, happy and active life. We will get all dog in the UK back to RUDE health by eating what they deserve to eat, raw dog food.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

231 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(231)

110 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product

Great product, great delivery, easy to order, comes almost immediately ! I gave five fussy dachshunds who looooove their food now! Thank you Rude Dog

November 5, 2025
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Reply from Rude Dog Food

Hi Tasmin, Thank you so much for taking the time to leave a review. We are so pleased your dogs love the food.
Thank you for trusting us to feed them :)

Rated 5 out of 5 stars

10/10 Raw Dog Food

Easy to order. Delivery was exceptionally quick.
The food is 10/10 according to my Cane Corso.
Good customer care
A little pricey but well worth it
Thank you
Will definitely use again

November 17, 2025
Unprompted review
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Reply from Rude Dog Food

Hi Adam, Thank you for leaving this lovely review. We compete on one thing and that is quality, we are so pleased that your dog recognises that :)
We are very proud to feed your dog!

Rated 5 out of 5 stars

Dog food got delivered late so had…

Dog food got delivered late so had thored out by the time it was delivered spoke to them and they sent another order. With no payment needed so thank-you rude dog

November 4, 2025
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Reply from Rude Dog Food

Hi Christine, we value all of our customers and want them to all receive the best food and service possible. We are pleased to have fixed your issue and want to say thank you for taking the time to leave a review. It means the world to us.
Thank you for being a part of the Rude Dog Food Pack :)

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery

November 10, 2025
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Reply from Rude Dog Food

Hi Aboli, Thanks for having a review! We do ship all of our food with a next Day delivery service via DPD. We want to ensure that your food turns up fresh as possible :)

Rated 5 out of 5 stars

Very good food my dogs love it the…

Very good food my dogs love it the venison and lamb. It’s well priced, arrived frozen and the delivery is always on time. Well packaged too. It’s all a win win!

November 7, 2025
Unprompted review
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Reply from Rude Dog Food

Thank you for leave this review, they make our day. The venison and lamb is a fan favourite :)

Rated 5 out of 5 stars

The first dog food to suit all my dogs

After 15 yrs it’s the first dog food to suit all my dogs. Love the choices and great price too and of course most importantly no upset tummies.

October 31, 2025
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Reply from Rude Dog Food

Hi Stella, thank you for taking time to leave this review. We put so much passion and effort into the quality of our food. Im so pleased you've found us and so pleased your dogs love their new food :)

Rated 5 out of 5 stars

Great food

Great food - brilliant service

November 6, 2025
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Reply from Rude Dog Food

Thank you for this review! We do our best to deliver exactly that. Great food with a great service :) Thank you for being a customer of ours!

Rated 3 out of 5 stars

Good food, difficult communication

Pleased with the food, our pup loves it and his digestion is great. There was a mistake with the order, which is fine,it happens. It has been really difficult sorting this out. The exchange of emails has been really confusing and without a phone number to talk to someone this is very frustrating.

November 5, 2025
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Reply from Rude Dog Food

Hi Wendy, Thank you for the feedback. As I understand one of the founders gave you a call to rectify the issue. I'm pleased we were able to sort it out as we are very proud to feed your dog!

Rated 5 out of 5 stars

Great food

Great food, great service. My 4 month old puppy loves this food, had to change a few flavours but Becky and the team were so helpful assisting with this.
Highly recommend, shiny coat, healthy toilet habits, happy Australian labradoodle.
Thanks

October 27, 2025
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Reply from Rude Dog Food

Hi Joanne, Thank you for taking the time to leave a review. They really help us spread the word of Rude Dog Food. Im pleased Becky was such good help, we will make sure she sees this review, it's sure to make her day.
Thank you for being a customer :)

Rated 5 out of 5 stars

Great quality

Great quality, excellent product, great variety.

November 3, 2025
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Reply from Rude Dog Food

Hi Mark, Thanks for leaving the review, we really appreciate you taking the time. and thanks for trusting Rude dog food! :)

Rated 5 out of 5 stars

Great product

Great product, prompt delivery, recyclable packaging

October 29, 2025
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Reply from Rude Dog Food

Hi Justine, these are all such important aspects of our business. Thank you for taking the time to leave a review, and thank you for being a customer! :)

Rated 5 out of 5 stars

Ticks all the boxes for our dog.

Food arrived on time very well packed frozen, thank you note touch for choosing their product shows customer care, thoughtful size frozen packs clear labelling of ingredients, easy to use packs and recyclable too. Oh and, our senior border terrier loves it too much! Thank you Rude Dog Food.

October 29, 2025
Unprompted review
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Reply from Rude Dog Food

Hi Karen, thank you for leaving a review, we really appreciate it. Im so pleased the food is loved! Thank you for being a customer, we don't take the responsibility lightly :)

Rated 5 out of 5 stars

Rude not too

My spaniel was bored of her food and trying other products she wasn’t bothered. I gave her rude dog food and my god she wolfed it down.

Amazing

October 25, 2025
Unprompted review
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Reply from Rude Dog Food

Thank you for leaving the review. We love hearing about fussy dogs because we get soo many back to being excited at dinner time!
And thank you for being a customer! We are very proud to feed your dog! :)

Rated 1 out of 5 stars

Unfortunately I just don't want to re-freeze unthawed food.

Unfortunately, I received my order already partially thawed. I contacted the company and was told it would be absolutely fine. I disagree. The company told 'while we do pack the food into insulated containers with lots of dry ice, some defrosting is normal and the food is perfectly safe to pop into your freezer' I disagree. It wasn't packed with any dry ice and it was in a cardboard box! I would pay extra for super fast delivery as I noted it was at the Swansea DPD depot at 6am and delivered to my at 17:25pm. I just don't want to re-freeze unthawed food.
I'm sure the food is great but I probably live too far away. The company included in their email that 'food safety standards allow us up to 48 hours to deliver' I just don't want thawed food! Disappointing

October 23, 2025
Unprompted review
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Reply from Rude Dog Food

Hi Colette, Im sorry this was your experience, we do our upmost to ensure the food maintains its integrity throughout transit. We proudly feed dogs in every county in the UK, the length and breadth of the country.
Our food remains frozen throughout processing, this means that if the food is slightly defrosted it is completely safe to pop in the freezer and use as normal.
In the winter months you wouldn't experience any thawing whatsoever, however in the warmer months you may, but rest assured it doesn't affect the quality or safety of the food.
We appreciate your feedback nonetheless :)

Rated 5 out of 5 stars

Excellent product

Excellent product
I’ve used Rude Dog for about 6 weeks and Mario an extremely fussy eater thoroughly enjoys his food.
Thank you for the service
Best wishes
Mario & Mike

October 10, 2025
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Reply from Rude Dog Food

Hi Mike, thank you for leaving the review. These really help us spread the word of rude dog food! Thank you for being a customer, we don't take the responsibility lightly!

Rated 5 out of 5 stars

Simply easy to get the best dog food

This is the first food in 6 years, since we have our spoiled and fussy Apollo, who eats the food too enthusiastically that the bowl is empty in minutes.
We are going to stay with the company for a long time.
The price is likely acceptable as well.
The good thing is that there is no wasted paper with lots of instructions and company histories.
Weldone whom made this work!🙌👏👏

October 22, 2025
Unprompted review
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Reply from Rude Dog Food

Hi Maija, Thank you for leaving this review. We are so pleased that Apollo loves his food!
We appreciate you choosing Rude Dog Food, we don't take the responsibility lightly. Thank you for being a member of the Rude Dog Food pack :)

Rated 5 out of 5 stars

I have been feeding my dogs raw food…

I have been feeding my dogs raw food for years but was never sure they were getting all the nutrients they needed. This seems to be the ideal solution !

October 10, 2025
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Reply from Rude Dog Food

Hi Warren, Thank you for taking the time to leave a review, we really appreciate it. We are so passionate about transparency, we believe you should be able to see exactly what goes into your dog's food and be confident that they are receiving everything they need!
Thank you for trusting us to feed your dog!

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