Rude Dog Food Reviews 

231
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and nutritional value of the food, noting its fresh appearance and balanced ingredients, often including fruits and vegetables. Many people report their dogs enthusiastically love the food, even fussy eaters, leading to improved health, shiny coats, and better digestion. The service is frequently highlighted as excellent, with easy ordering and efficient, well-packaged deliveries. However, some customers also noted issues with the delivery process. Several reviewers experienced orders arriving partially thawed or completely defrosted, often due to late delivery by the courier. There were also instances of lost orders, packages not being picked up, or deliveries never reaching the customer, resulting in spoiled food.

What people talk about most

Product

Users describe positive interactions with the product, with many dogs enthusiastically enjoying the food and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency, with some... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process simple and... See more

Service

Customers consistently note positive experiences with service, with many praising the excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jackie, our Rhodesian Ridgeback puppy, and Lily our 12 year old Border Collie both go absolutely mad for Rude Dog food – tails wagging before I’ve even opened the tub! It looks so good you’d think it... See more

Rated 5 out of 5 stars

Food arrived on time very well packed frozen, thank you note touch for choosing their product shows customer care, thoughtful size frozen packs clear labelling of ingredients, easy to use packs and r... See more

Company replied

Rated 5 out of 5 stars

Cannot fault this company. Was with Bella & Duke but they started messing about with food composition and the quality definitely lowered. Was worried about not being able to find anything like their o... See more

Rated 5 out of 5 stars

Our spaniel was fussy about her food from the get-go, not fussed at best and not eating at worst Eventually after 2 yrs of trying different things, including freshly cooked chicken on repeat, I was... See more

Company replied


Company details

  1. Animal Feed Store

Written by the company

RUDE- Raw Unique Diet based on Evolution. Here at RUDE dog food, we are committed to supplying our veterinarian formulated raw dog food to all dogs throughout the UK. As a dog lover, we understand that you will endeavour to feed your dog the freshest and healthiest food in order for them to live a long, happy and active life. We will get all dog in the UK back to RUDE health by eating what they deserve to eat, raw dog food.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

231 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(231)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Game changer

Jackie, our Rhodesian Ridgeback puppy, and Lily our 12 year old Border Collie both go absolutely mad for Rude Dog food – tails wagging before I’ve even opened the tub! It looks so good you’d think it was prepared by a chef, and the clever, easy packaging makes feeding a breeze. The team behind it are brilliant – super quick, friendly, and you can tell they genuinely care. Every order arrives perfectly packed like a little frozen treasure chest. If the girls could type, they’d be leaving this review themselves!

August 7, 2025
Rated 5 out of 5 stars

Everything was as promised

Everything was as promised. Fast, efficient delivery. The food looks fresh after defrosting and my dogs love it. I have a dog with allergies, so I choose my food very carefully, and I think we'll stick with Rude Dog Food from now on.

July 31, 2025
Rated 5 out of 5 stars

Very good food

Very good food , my dog thoroughly enjoys it even though he’s a picky eater . I’m glad I’ve finally found a food for him that he likes !

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Product

Delivery took quite long, from placing my order on a Friday to delivery on Tuesday. I'd say that you need to be quite organised and not run your supply too low before ordering.
My dog absolutely LOVES this food though. Only started her second tub today but she can't wait for her feeding time now. It looks and smells like the real thing as described

August 3, 2025
Rude Dog Food logo

Reply from Rude Dog Food

Mrs W, we are soo pleased your dog loves the food! and thank you so much for leaving this 5* review, they really mean the world to us.

With the delivery, if you order before 12 midday Monday-Friday your food will be with you the very next day. Sadly DPD don't pickup off us over the weekend.

I just thought I would let you know so you can plan your future orders :)

Rated 5 out of 5 stars

My dog loves this food

My dog loves this food. Gratifying as she is extremely fussy.
Arrived well boxed and frozen.
Easy to order snd kept informed of delivery schedule. Very happy.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant quality food which my retired…

Brilliant quality food which my retired police dog absolutely loves. She is recovering from significant spinal surgery and also has a sensitive stomach. This food has been fanatastic in supporting her recovery giving her a perfectly balanced diet and the protein to support healing. Super fast delivery and they support a great charity.

July 31, 2025
Rated 5 out of 5 stars

Perfect!

We ordered this raw food as our ESS has allergies - we’re not sure what to! We’ve tried everything over the years. But Buster took to this food straight away and we saw an immediate improvement. He absolutely loves it! CS were quick to answer a query and the food was delivered super quick and in perfect condition. He’s on his second order now! So happy :)

July 30, 2025
Rated 5 out of 5 stars

Amazing as always

Amazing as always

July 17, 2025
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Reply from Rude Dog Food

Nicola, Thank you for the kind words and taking the time to leave a review! We are super proud to feed your dogs

Rated 5 out of 5 stars

I ordered the food and it was with me…

I ordered the food and it was with me the next day. Handy tubs, I now know how much to give my dogs as I think I was over feeding!

July 21, 2025
Rude Dog Food logo

Reply from Rude Dog Food

Hi Charlotte, Thank you for the review, we do our best to make our process and packaging match the super high quality food :)

Rated 5 out of 5 stars

Marley is much better eats all his food…

Marley is much better eats all his food he is a fussy eater not with rude food thank you

July 17, 2025
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Reply from Rude Dog Food

AND WE LOVE MARLEY! Thank you William for leaving the review. Getting dogs excited about dinner time and consuming what they deserve is what we're all about!

Rated 5 out of 5 stars

balanced healthy diet for fussy feeder

very happy with the chicken variety my very fussy poodle loves it
Highly recommended

July 16, 2025
Unprompted review
Rude Dog Food logo

Reply from Rude Dog Food

Thank you for the review! We love to hear about fussy dogs Because we convert so many back to being excited at dinner time!

Rated 5 out of 5 stars

Great product

Good food, clear labelling of whats in the products, speedy shipping and the dogs love it.

July 12, 2025
Unprompted review
Rude Dog Food logo

Reply from Rude Dog Food

Ali, thank you so much for you lovely review. They really help us and we're so pleased your dog is enjoying Rude :)

Rated 5 out of 5 stars

Would recommend highly!

I have been using Rude Dog Food for my puppy Pixel (who I want the best for) for a few months now and have been so pleased with the quality of the food and efficiency of the packaging/delivery. Pixel's hair and skin is so smooth, glowing and his poo not smelly which is a reflection of the quality and nutritional benefits of the food.

July 7, 2025
Rude Dog Food logo

Reply from Rude Dog Food

Thank you so much for this lovely review! The benefits really are incredible, we are delighted you are seeing them! Thank you for choosing Rude, we are very proud to feed your dog

Rated 4 out of 5 stars

Bad experience

PLEASE NOTE UPDATE

Unfortunately, the after sale customer service is unacceptable. I received my order already partially thawed and did refuse to refreeze to be able to feed it to my 8 month old Spanish Mastif puppy. I contacted the company and was told it would be absolutely fine. The food contained salmon and chicken so I did not agree and asked for an agreement to get at least a partial refund. Have not yet received a reply. The food has gone to the dump.
I'm sure the food is great but I think you have to live close to the actual depot so you can receive it in good, frozen condition.

Update:
Today I received a call from one of the founders of Rude Dog Food. We had a lovely conversation and I explained why I believe the food was thawed. It is just because the distance between the company and my address and there is no real overnight delivery service. He graciously offered me a full refund and I think this small company is doing great things for healthy and happy pups.

July 4, 2025
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Reply from Rude Dog Food

Sonja, Thankyou for your kind words. We do really care about all of our customers experiences with Rude. Very pleased to have rectified this :)

Rated 5 out of 5 stars

Delivery

Delivered promptly and lovely, well packed and still frozen .

July 1, 2025
Rude Dog Food logo

Reply from Rude Dog Food

Thankyou for the review Lyn! Even in these warmer times we ensure additional insulation and even dry ice to ensure your Rude package gets to you in a suitable condition

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