Rude Dog Food Reviews 

232
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that their dogs adore the food, eating every single bite with great enthusiasm at every mealtime. People are especially happy with the natural ingredients, beautiful packaging, and efficient delivery service that keeps things frozen. However, some customers also noted problems with courier delays leading to defrosted or spoiled packages arriving at their homes. A few other people experienced difficulties getting a response when trying to contact support about these frustrating delivery mistakes. Some reviewers felt that containers occasionally arrived damaged or lacked proper cooling materials during transit.

What people talk about most

Product

Customers report widespread satisfaction with the product, highlighting that their dogs love the taste and... See more

Quality

Reviewers mention positive feedback about quality, noting that the food is pure, wholesome, and packed with... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive quickly and... See more

Order

Consumers have mixed feelings regarding their ordering experiences. Many reviewers note that ordering online... See more

Service

Customers consistently note positive experiences with service, highlighting efficient deliveries and clean... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jackie, our Rhodesian Ridgeback puppy, and Lily our 12 year old Border Collie both go absolutely mad for Rude Dog food – tails wagging before I’ve even opened the tub! It looks so good you’d think it... See more

Rated 5 out of 5 stars

Food arrived on time very well packed frozen, thank you note touch for choosing their product shows customer care, thoughtful size frozen packs clear labelling of ingredients, easy to use packs and r... See more

Company replied

Rated 5 out of 5 stars

Cannot fault this company. Was with Bella & Duke but they started messing about with food composition and the quality definitely lowered. Was worried about not being able to find anything like their o... See more

Rated 5 out of 5 stars

Our spaniel was fussy about her food from the get-go, not fussed at best and not eating at worst Eventually after 2 yrs of trying different things, including freshly cooked chicken on repeat, I was... See more

Company replied


Company details

  1. Animal Feed Store

Written by the company

RUDE- Raw Unique Diet based on Evolution. Here at RUDE dog food, we are committed to supplying our veterinarian formulated raw dog food to all dogs throughout the UK. As a dog lover, we understand that you will endeavour to feed your dog the freshest and healthiest food in order for them to live a long, happy and active life. We will get all dog in the UK back to RUDE health by eating what they deserve to eat, raw dog food.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(232)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery

Delivered promptly and lovely, well packed and still frozen .

July 1, 2025
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Reply from Rude Dog Food

Thankyou for the review Lyn! Even in these warmer times we ensure additional insulation and even dry ice to ensure your Rude package gets to you in a suitable condition

Rated 5 out of 5 stars

Tried may brands but my dogs love this…

Tried may brands but my dogs love this and they are fussy eaters. Also i don't have to worry about adding to their raw diet to ensure they have all the nutrients they need as its all included. Very pleased with purchase

July 6, 2025
Unprompted review
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Reply from Rude Dog Food

We are so happy your dog loves the food. With Rude dog food you can rest assured that your dog is getting all the nutrients they need in the most natural (and delicious) way possible

Rated 5 out of 5 stars

MONTY APPROVES & SUGGESTS FIVE STARS

I loved the very easy ordering from a great selection, and prompt delivery all refrigerated. my acutely fussy older dog devoured his first sample and pushed his bowl around - ( not seen for so long ). He loved the food it was clear. He is still terribly fussy but we aren't having to add sausages or anything else to tempt him, so we are all much happier with his diet now, and testing out his favourite ingredients.

June 29, 2025
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Reply from Rude Dog Food

And we love Monty! So pleased you are managing to feed him a truly natural diet. Thankyou for the review, it means a lot.

Rated 5 out of 5 stars

I have fed Raw food for a while

I have fed Raw food for a while, this is the best quality I have found and made extremely simple to serve up with the packaging

July 4, 2025
Unprompted review
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Reply from Rude Dog Food

We do our very best to make raw natural dog food as easy and convenient as possible. Thankyou for highlighting this in your review :)

Rated 5 out of 5 stars

Excellent food - Reliable & Friendly Customer Service…

Can’t believe the change Rude Dog Food has made to my older Spollie (spaniel crossed with a Collie - happy mistake!).

The food is superb. Brilliant packaging - easy to store in the freezer, just take out a couple and stick them in the fridge to defrost and she has half a pack a day. Chows it down.

It’s a natural way to feed your dog - her coat is better - her teeth are better - and her mobility has improved vastly.

Excellent customer service and incredibly decent people with values and morals that exemplify why we love them.

And their support for the National Foundation for Retired Service Animals just goes to the show the enormous heart these guys have. Thank you!

Give Rude Dog Food a go - be part of this incredible journey - you won’t regret it and you’ll never look back.

June 1, 2025
Unprompted review
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Reply from Rude Dog Food

Lady B, Thank you for your fabulous review.
We do love all of the dogs that we feed and we are so proud of all of the owners that have made a move towards a truly natural diet.
Supporting our charity partner makes all of the hard work that much more worth it

Rated 5 out of 5 stars

Absolutely brilliant service from Rude…

Absolutely brilliant service from Rude Dog Food! I wasn’t sure which food would be best for my 10-month-old pup (stay on puppy or go for adult), and they were so helpful in guiding me. Super-fast response and my order was out the door in no time. My puppy loves the food too, which is a bonus! Highly recommend this company to everyone, great products and even better customer care.

June 25, 2025
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Reply from Rude Dog Food

Thankyou Philippa! We do our best to help our customers from the start and throughout their raw feeding journey. We are so pleased you've chosen us and we will always be here to help if you have any questions

Rated 5 out of 5 stars

Clean bowls here !

Ive just got a rescue dog called doug and he was a tad underweight so I wanted to give him good quality fo9d that is good for him , I wasn't sure if he would like it so I mixed a small amount of his biscuits in the 1st day and he eat it and the next day just used the rude dog food and he scoffed it right up ! It's safe to say he loves it clean bowl every time . I will definitely be sticking to rude dog food. It is a hassle making freezer space in my small freezer. hes only a small dog 4.5 kilos and you have to order min of 12 packs that will last him over a month when hes gained weight . So all in all im happy and dougs happy what more can you ask for ! Good quality diet with all he needs to live a long , fit and happy life.

June 11, 2025
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Reply from Rude Dog Food

We are soo pleased to hear this Nicky! Clean bowls and happy healthy dogs is our goal! Thankyou for taking the time to leave us a review

Rated 5 out of 5 stars

Fantastic product

Fantastic product, fair price!

Moving away from other raw brands due to the lack of meat content in them and they seem to keep changing the ingredients. Rude seems to have high quality meat and my dogs couldn’t be happier.

June 2, 2025
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Reply from Rude Dog Food

Thankyou Coby, we aim to please!

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery. Really good food.

May 14, 2025
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Reply from Rude Dog Food

Thank you for the lovely words! We will continue to please :)

Rated 5 out of 5 stars

Amazing

Freshly made meals, customized based on your dog's age & weight delivered directly to your door. No artificial additives or fillers like the meals I used to received. Reliable, fresh and my dog absolutely loves it. would highly recommend.

May 20, 2025
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Reply from Rude Dog Food

Thankyou for taking the time to write these kind words, it means the world to a small business like ours

Rated 5 out of 5 stars

Fantastic, good quality Dog Food

Fantastic, great quality, clean dog food. Highly recommend for your dogs with great service and customer support. I have been feeding my terriers Rude Dog Food for the past eighteen months and have seen a huge improvement in my Westie's well being. He used to suffer with chronic stomach issues, even on the top quality off-shelf dog food, but since I've put both my dogs on their raw food, there's been a drastic improvement in their well being and no more trips to the vets!

May 8, 2025
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Reply from Rude Dog Food

Thankyou for trusting us to feed your dog. We put a lot of work into the food and reviews like this makes it all worth it!

Rated 5 out of 5 stars

An excellent service and product on…

An excellent service and product on every level

April 30, 2025
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Reply from Rude Dog Food

Thank you Suzanne! Reviews like this make a world of difference to small businesses like ours. Thank you for taking the time, and thank you for being a customer!

Rated 5 out of 5 stars

Delighted!

Recommended by the Holistic Vet and didn’t disappoint. Great price point too.

April 28, 2025
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Reply from Rude Dog Food

And what a great vet he is! We are so pleased you are impressed!

Rated 5 out of 5 stars

Absolutely love the product

Absolutely love the product!
As a working dog I need all the energy to be my best spaniel-self. I am happy and healthy thanks to this delicious food, fit for humans.
Yummmmmm
⭐️⭐️⭐️⭐️⭐️

March 10, 2025
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Reply from Rude Dog Food

So pleased to hear you love the food! Yes after a long working day you need to be fed well!

Rated 5 out of 5 stars

Very impressed with service

Very impressed with service. My dog food arrived less than 24 hours after I ordered it. Fantastic service and puppy loves it. Looks like really good quality stuff.

March 19, 2025
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Reply from Rude Dog Food

Yes we will always ship with a next day delivery to ensure you receive your dogs favourite food, fresh, frozen and straight to your door

Rated 5 out of 5 stars

Fantastic product and customer service.

Fantastic product and customer service.

One of our dogs has been having some tummy issues, we swapped her onto the hypoallergenic food and she has been brilliant ever since

March 10, 2025
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Reply from Rude Dog Food

Soo pleased to hear this! Our hypoallergenic blend of Lamb and Venison is fabulous for dogs with allergies and sensitivities. Our Complete Lamb blend is the same!

Rated 5 out of 5 stars

So good so far .

Met the brothers by chance at the British shooting show, and got talking about dog allergies. We have tried various wet food and dry, they suggested Rude food might help matters. We decided to try the product and 1 month in we have seen vast improvements, so far so good but the acid test is round the corner ….Spring!! Will keep fingers crossed and hoping this might be the silver bullet .

February 28, 2025
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Reply from Rude Dog Food

Thankyou Martin, we love meeting our customers face to face, it was a pleasure at the shooting show, and its a pleasure to feed your dog!

Rated 5 out of 5 stars

Our dogs love it

Our dogs just love the food and get excited

February 25, 2025
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Reply from Rude Dog Food

This is what dinner time is supposed to be like. Imagine not being excited to eat! Thanks for sharing, and we are so happy your dogs are enjoying their Rude Dog Food

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