Rude Dog Food Reviews 

232
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the raw food, noting that even picky dogs eat enthusiastically and quickly show visible improvements in their overall health and shiny coats. Consumers also find the online ordering process simple, highlighting the fast and reliable delivery of fresh, well-packaged meals. However, some customers also noted issues with delivery delays through the courier service, resulting in parcels arriving thawed or spoiled. A few reviewers additionally experienced frustrating customer service challenges, specifically mentioning a complete lack of response when attempting to resolve these shipping problems.

What people talk about most

Product

Clients share positive opinions on product, highlighting that their dogs eagerly enjoy the meals and benefit... See more

Quality

Customers had positive experiences with quality, highlighting that the food is fresh, nutritious, and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that orders arrive very quickly and... See more

Order

Reviewers express mixed feelings regarding their order experiences, highlighting both positive convenience... See more

Service

People report positive experiences with service, highlighting excellent delivery and fantastic communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jackie, our Rhodesian Ridgeback puppy, and Lily our 12 year old Border Collie both go absolutely mad for Rude Dog food – tails wagging before I’ve even opened the tub! It looks so good you’d think it... See more

Rated 5 out of 5 stars

Food arrived on time very well packed frozen, thank you note touch for choosing their product shows customer care, thoughtful size frozen packs clear labelling of ingredients, easy to use packs and r... See more

Company replied

Rated 5 out of 5 stars

Cannot fault this company. Was with Bella & Duke but they started messing about with food composition and the quality definitely lowered. Was worried about not being able to find anything like their o... See more

Rated 5 out of 5 stars

Our spaniel was fussy about her food from the get-go, not fussed at best and not eating at worst Eventually after 2 yrs of trying different things, including freshly cooked chicken on repeat, I was... See more

Company replied


Company details

  1. Animal Feed Store

Written by the company

RUDE- Raw Unique Diet based on Evolution. Here at RUDE dog food, we are committed to supplying our veterinarian formulated raw dog food to all dogs throughout the UK. As a dog lover, we understand that you will endeavour to feed your dog the freshest and healthiest food in order for them to live a long, happy and active life. We will get all dog in the UK back to RUDE health by eating what they deserve to eat, raw dog food.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(232)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

We have had the damaged container,But…

We have had the damaged container,But this delivery had 6 damaged containers

February 27, 2025
Rude Dog Food logo

Reply from Rude Dog Food

Hi Steve, we are so sorry about this, we were pleased to see our founder Christopher had a chat with you on the phone to personally apologies. He was singing your praises after you call "a 2 star review from a 5 star chap" were his words I believe

Rated 5 out of 5 stars

Fantastic Service

Delivered very quickly and in good condition

February 6, 2025
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Reply from Rude Dog Food

We do our best! Thank you for taking the time to leave us a review. These mean the world to us :)

Rated 5 out of 5 stars

This food is wolfed down by 2 fussy eaters..

I have a lurcher and my daughter a whippet, both went onto this food and both have filled out nicely! Some would say fat but there are an awful lot of underweight lurchers and whippet types out there, as people struggle to get them to eat. This food is wolfed down by both dogs, who before, would typically eat a bite before walking away. We have the 80-10-10 and put it in the microwave for 30 secs to get the chill off and then feed.

January 9, 2025
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Reply from Rude Dog Food

And we are delighted to feed both of your dogs! Thank you for trusting Rude and thank you for this lovely review!

Rated 5 out of 5 stars

Back in October was the first time I’d…

Back in October was the first time I’d tried raw dog food and chose Rude (with a name like that why wouldn’t you - it would be rude not to) and I’m a convert. My dogs love it and I compliment it with their usual dry food and a splash of water for a meaty feast. My dogs are calmer, poop is less (what’s not to like) and they are looking really healthy.

January 9, 2025
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Reply from Rude Dog Food

Lisa, thank you so much for this lovely review. We are soo pleased that your dogs are experiencing the benefits for fresh raw food!

Rated 5 out of 5 stars

The dogs love it

The dogs love it

January 2, 2025
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Reply from Rude Dog Food

Yvonne, we are very proud to feed your dogs and really happy they love their food!

Rated 5 out of 5 stars

Great

Great, fresh, raw food. My dog is excited to eat it as soon as he sees the box. Shipped and delivered quickly.

January 2, 2025
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Reply from Rude Dog Food

Steph, thank you for taking the time to leaver the review. We love when dogs go crazy for the package when it reaches the door :)

Rated 5 out of 5 stars

Reg & Stan love it

Reg & Stan love it, great food, easy ordering and delivered on time.

January 6, 2025
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Reply from Rude Dog Food

Paul, thank you for taking the time to leave a review, we are very proud to feed your dog

Rated 5 out of 5 stars

Baileys loves Rudedog

Best raw food Bailey has ever had . Full of goodness

January 6, 2025
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Reply from Rude Dog Food

Keith, we really appreciate you taking the time to leave a review, we are super proud to be the once supplying Baileys food

Rated 5 out of 5 stars

Excellent food definitely my dogs favourite

I have tried several of these ready made meals from other companies and Rude dog food are the tops as my dogs cannot get enough of them and one of my dogs are so fussy.I know definitely what is in them and if I’ve had any questions with regards the food I’ve had prompt replies and great customer service .
This definitely one food I would recommend.

December 10, 2024
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Reply from Rude Dog Food

Doreen, These time of reviews make our work so worth it. We are super passionate about creating the highest quality raw dog food in the UK and it's lovely when it's recognised. Thank you for being a customer, we are very proud to feed your dog

Rated 5 out of 5 stars

The most important thing is my dogs…

The most important thing is my dogs love it. From the humans point of view it’s easy to order, delivery is prompt and the customer service is excellent.

December 9, 2024
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Reply from Rude Dog Food

Toni, thank you for taking the time to leave a review. Im so pleased our customer service matched up to the quality of our raw dog food :)

Rated 5 out of 5 stars

Great prouduct

My dog loves the food

November 26, 2024
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Reply from Rude Dog Food

Stephen, thank you for leaving this review. We are so pleased your dog loves the food

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction

December 5, 2024
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Reply from Rude Dog Food

Hi Kev, we do our best to make it as easy and convenient to feed your dog what they deserve, thank you for leaving this lovely review

Rated 5 out of 5 stars

Happy Woofers!

The whole process to order was easy. Variety of meats was many and packaged really well. Containers stack well in the freezer and can be reused for treats. My woofers are enjoying their food and clean bowls every time. Thank Rude Dog next order soon.

December 5, 2024
Rated 5 out of 5 stars

Great food from a small business

I’ve always fed my dog raw, and I’m so pleased I found a small business who provide the same (or even better) good quality food for practically the same price. She loves the food and I am delighted I can support a local supplier!

December 2, 2024
Rated 1 out of 5 stars

My dog did not like it and also…

My dog did not like it and also cancelled it on the 21st and they still took mo wy out on the 28th Nov so not happy sent them r emails did not answer also there is no contact phone number

November 28, 2024
Rated 5 out of 5 stars

Dogs love it

Dogs love it. Nice plastic containers that don't leak. Will be ordering again. Could have done with a text to tell me it was due that day. Had a DPD text 2 days before to say they were expecting my order, and then another from them giving me my time slot, but nothing from.Rude.

November 13, 2024

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