Rude Dog Food Reviews 

232
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the raw food, noting that even picky dogs eat enthusiastically and quickly show visible improvements in their overall health and shiny coats. Consumers also find the online ordering process simple, highlighting the fast and reliable delivery of fresh, well-packaged meals. However, some customers also noted issues with delivery delays through the courier service, resulting in parcels arriving thawed or spoiled. A few reviewers additionally experienced frustrating customer service challenges, specifically mentioning a complete lack of response when attempting to resolve these shipping problems.

What people talk about most

Product

Clients share positive opinions on product, highlighting that their dogs eagerly enjoy the meals and benefit... See more

Quality

Customers had positive experiences with quality, highlighting that the food is fresh, nutritious, and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that orders arrive very quickly and... See more

Order

Reviewers express mixed feelings regarding their order experiences, highlighting both positive convenience... See more

Service

People report positive experiences with service, highlighting excellent delivery and fantastic communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jackie, our Rhodesian Ridgeback puppy, and Lily our 12 year old Border Collie both go absolutely mad for Rude Dog food – tails wagging before I’ve even opened the tub! It looks so good you’d think it... See more

Rated 5 out of 5 stars

Food arrived on time very well packed frozen, thank you note touch for choosing their product shows customer care, thoughtful size frozen packs clear labelling of ingredients, easy to use packs and r... See more

Company replied

Rated 5 out of 5 stars

Cannot fault this company. Was with Bella & Duke but they started messing about with food composition and the quality definitely lowered. Was worried about not being able to find anything like their o... See more

Rated 5 out of 5 stars

Our spaniel was fussy about her food from the get-go, not fussed at best and not eating at worst Eventually after 2 yrs of trying different things, including freshly cooked chicken on repeat, I was... See more

Company replied


Company details

  1. Animal Feed Store

Written by the company

RUDE- Raw Unique Diet based on Evolution. Here at RUDE dog food, we are committed to supplying our veterinarian formulated raw dog food to all dogs throughout the UK. As a dog lover, we understand that you will endeavour to feed your dog the freshest and healthiest food in order for them to live a long, happy and active life. We will get all dog in the UK back to RUDE health by eating what they deserve to eat, raw dog food.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(232)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Website made things easy

Website made things easy. Order made Friday night and delivered on Wednesday.
My young dog is very fussy and wouldn't eat several types of raw mince but he wolfed into this stuff. His name is Rudi aka Rude boy so the name of the food seemed appropriate!

November 10, 2024
Rated 5 out of 5 stars

10/10 customer service

I always order food for my dog at Rude Dog Food but today I had a small issue trying to place my order. I used the 'contact us' tab to ask for support, and the team came back almost immediately to resolve the issue! Absolutely fantastic customer service and now a happy doggy when all the new food arrives! Thanks Team at Rude Dog Food :)

October 21, 2024
Unprompted review
Rude Dog Food logo

Reply from Rude Dog Food

We are so pleased we could help! And love that your dog loves the food!

Rated 5 out of 5 stars

My dogs love this food

My dogs love this food, once they put their head down. It's gone clean bowls

October 16, 2024
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Reply from Rude Dog Food

We are soo pleased to hear it! and thank you for choosing RUDE

Rated 5 out of 5 stars

My dog is thriving on Rude Dog Food

My dog is thriving on Rude Dog Food. After a few delivery hiccups (which the company dealt with brilliantly) I have now set up a regular subscription which has been running smoothly. We love not having to remember to place an order and also the minimal packaging and convenience of the tubs is great too.

October 14, 2024
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Reply from Rude Dog Food

We are so pleased we could help and are very proud to be your chosen dog food!

Rated 5 out of 5 stars

Cleared up my frenchies Allergies

Cleared up my frenchies Allergies, and my new cocker puppy absolutely adores it. No runny biscuit poos to deal with.

October 10, 2024
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Reply from Rude Dog Food

We are soo pleased to have helped! These reviews make it all worth it!

Rated 5 out of 5 stars

At last I’ve found the one …

The food is fabulous and my dog who’s a little fussy absolutely demolishes every bowl!

September 30, 2024
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Reply from Rude Dog Food

Music to our ears! We are so proud to be getting dogs excited about dinner time again!

Rated 5 out of 5 stars

Happy less itchy dog

Arrived the next day completely frozen. My dog has a severe allergy which leaves her with red raw skin, bald patches and constant scratching. Someone mentioned Rude hypoallergenic recipe - she has been on it now for a month and the symptoms have greatly reduced. Very happy 😁🐾

October 9, 2024
Unprompted review
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Reply from Rude Dog Food

We are super proud to be getting dogs all over the country back to being happy and healthy! Thankyou for the review Alexandria!

Rated 5 out of 5 stars

Excellent product and service

My dog loves this food, both the 80-10-10 and Complete. He is energetic, alert, loves his mealtimes and never leaves food behind anymore. Customer service is also amazing and made the introduction to the food seamless, informative and easy. Highly recommended.

September 9, 2024
Rude Dog Food logo

Reply from Rude Dog Food

We are so pleased to have been able to help. Thankyou for choosing RUDE!

Rated 5 out of 5 stars

Very good quality

Bought the starter bundle as Rude dog food new to us and very impressed with food quality and packaging. Easy to gage amounts, and dogs loved all the 3 flavours

September 9, 2024
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Reply from Rude Dog Food

We are soo pleased to hear this! Thankyou for choosing RUDE and thank you for the review!

Rated 5 out of 5 stars

So Easy to order and excellent quality

Easy to order. Delivery tracked and delivered as scheduled.
Dog loves most importantly. Will be ordering agin soon as he eats a lot:-)

September 9, 2024
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Reply from Rude Dog Food

This makes us soo happy! Thankyou for supporting our small business!

Rated 5 out of 5 stars

My English Bull Terrier puppy loves…

My English Bull Terrier puppy loves this food. I was recommended to get this from the breeder and it didn’t disappoint. I would definitely recommend to others.

September 9, 2024
Rude Dog Food logo

Reply from Rude Dog Food

We are soo pleased to hear! Thankyou for choosing RUDE and thank you for the review!

Rated 5 out of 5 stars

The dog would definitely give 5 stars

Our dog loves all the different raw foods. Reliable delivery and will replace if out of stock of a particular meat.

August 27, 2024
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Reply from Rude Dog Food

Thankyou for the review Judy! We are very proud to be your chosen dog food supplier! Thankyou for being part of our pack!

Rated 5 out of 5 stars

ZejakRidgebacks love Rude 🥰

My pack of Ridgebacks absolutely love their Rude Food, they eat it like it’s going out of fashion!! Great service as well from lovely staff 🥰

August 29, 2024
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Reply from Rude Dog Food

We are soo pleased! Thankyou for the review! and thank you for feeding RUDE

Rated 5 out of 5 stars

Speed delivery

Speed delivery, 2nd time ordering. Pup loves the puppy raw mix he moves biscuits out the way so he can have the meat. His coat has lovely shine and he is always full afterwards. Really recommend

August 27, 2024
Rude Dog Food logo

Reply from Rude Dog Food

We are soo pleased! We love hearing about our customers experiencing the health benefits of RUDE food! Thankyou for being a part of our pack!

Rated 5 out of 5 stars

The dogs love it

The dogs love it! It arrived quickly, and I love the handy containers it comes in.

August 20, 2024
Rude Dog Food logo

Reply from Rude Dog Food

We are soo pleased. Yes our water tight containers are a fan favourite! Thankyou for the review and thank you for feeding RUDE

Rated 5 out of 5 stars

My 18 month old Collie Skye absolutely…

My 18 month old Collie Skye absolutely LOVES this food. Skye has been fussy with her food in the past with a ‘take it or leave it’ approach to her food, which has been difficult because she’s an active Collie.
She wolfs down Rude Dog food & I’m just annoyed I didn’t start her on this sooner!
I had a couple of queries prior to ordering and found the response to be very knowledgeable to my breed, invested in the care of my dog and very quick with the reply. Thank you!

August 14, 2024
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Reply from Rude Dog Food

We are soo pleased your dog loves the food! Thankyou for supporting our small business, we are very proud to be your chosen dog food supplier!

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