Rude Dog Food Reviews 

232
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the raw food, noting that even picky dogs eat enthusiastically and quickly show visible improvements in their overall health and shiny coats. Consumers also find the online ordering process simple, highlighting the fast and reliable delivery of fresh, well-packaged meals. However, some customers also noted issues with delivery delays through the courier service, resulting in parcels arriving thawed or spoiled. A few reviewers additionally experienced frustrating customer service challenges, specifically mentioning a complete lack of response when attempting to resolve these shipping problems.

What people talk about most

Product

Clients share positive opinions on product, highlighting that their dogs eagerly enjoy the meals and benefit... See more

Quality

Customers had positive experiences with quality, highlighting that the food is fresh, nutritious, and... See more

Delivery service

Users describe positive interactions with delivery_service, noting that orders arrive very quickly and... See more

Order

Reviewers express mixed feelings regarding their order experiences, highlighting both positive convenience... See more

Service

People report positive experiences with service, highlighting excellent delivery and fantastic communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jackie, our Rhodesian Ridgeback puppy, and Lily our 12 year old Border Collie both go absolutely mad for Rude Dog food – tails wagging before I’ve even opened the tub! It looks so good you’d think it... See more

Rated 5 out of 5 stars

Food arrived on time very well packed frozen, thank you note touch for choosing their product shows customer care, thoughtful size frozen packs clear labelling of ingredients, easy to use packs and r... See more

Company replied

Rated 5 out of 5 stars

Cannot fault this company. Was with Bella & Duke but they started messing about with food composition and the quality definitely lowered. Was worried about not being able to find anything like their o... See more

Rated 5 out of 5 stars

Our spaniel was fussy about her food from the get-go, not fussed at best and not eating at worst Eventually after 2 yrs of trying different things, including freshly cooked chicken on repeat, I was... See more

Company replied


Company details

  1. Animal Feed Store

Written by the company

RUDE- Raw Unique Diet based on Evolution. Here at RUDE dog food, we are committed to supplying our veterinarian formulated raw dog food to all dogs throughout the UK. As a dog lover, we understand that you will endeavour to feed your dog the freshest and healthiest food in order for them to live a long, happy and active life. We will get all dog in the UK back to RUDE health by eating what they deserve to eat, raw dog food.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(232)

111 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent dog food

Excellent dog food, dogs very well on it and absolutely love it Delivered promptly and regularly, or one off deliveries

July 17, 2024
Rude Dog Food logo

Reply from Rude Dog Food

Hi Cherry! We are soo pleased you're happy with the food and the service! Thankyou for leaving a review!

Rated 3 out of 5 stars

Ingredients are unclear

My dog really enjoys the food. But the ingredients listed on the packaging differ from the ingredients listed on the website for many of the different flavours. The main problem is it’s really not clear if the ones called lamb, or beef, or turkey (80-10-10, or completes) contain chicken. My dog is allergic to chicken so I can’t risk buying any of them apart from the venison-lamb hypoallergenic. I did let the company know the inconsistency in the ingredients (packaging vs listed on website) and they said they’d update it. But I can still see the same errors weeks later. It’s such a shame! And I don’t know what is correct (ie chicken or no chicken in them!). I like feeding my dog a variety of proteins but I can’t buy the variety from this company as their ingredients are really unclear. Trusting the ingredients are as listed is really important for raw dog food.

July 22, 2024
Unprompted review
Rude Dog Food logo

Reply from Rude Dog Food

Hi Emily, We are soo pleased your dog enjoys the food!
Also, thankyou for bringing this to our attention!
We have now rectified any misinformation.

Rated 5 out of 5 stars

A super clean process which is what I…

A super clean process which is what I wanted. You don’t have to handle any of the food, it doesn’t smell at all and my dog loves it!

July 10, 2024
Rude Dog Food logo

Reply from Rude Dog Food

Hi Swoz, we are soo pleased you are happy with the food, packaging and service! Thankyou for taking the time to leave us a review! It really helps :)

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, so helpful when starting our raw food journey :)
And can safely say our Puppy enjoys it immensely if the way he licks his bowl clean is anything to go by!

July 17, 2024
Rude Dog Food logo

Reply from Rude Dog Food

Hi Lisa, thank you for the review! A clean bowl is our guarantee :)

Rated 5 out of 5 stars

Excellent service

Excellent service
Excellent customer service - very quick to answer any questions I had
Excellent product

July 15, 2024
Rude Dog Food logo

Reply from Rude Dog Food

Hi Julie! We do our best to help with any questions people have! Thankyou for taking the time to leave a review!

Rated 5 out of 5 stars

Rude Dog food

Been using Rude Dog food for over a year for my Cavachon, who from a puppy was a very fussy eater until I started giving him Rude Dog food. Now he can’t wait to eat his food and is usually nagging me way before dinner time for me to get it for him! His energy levels are better and where he had previously had a bit of a stiff hip that appears to have resolved itself. Highly recommend Rude Dog food if you want to give your dog the best!

July 10, 2024
Rude Dog Food logo

Reply from Rude Dog Food

Hi Clare, Thanlyou for taking the time to leave a review!
He are soo pleased that you're happy with RUDE Dog Food :)

Rated 5 out of 5 stars

Reliable and top quality

Always a prompt reliable delivery. The product is top quality - my dog absolutely loves it.

July 9, 2024
Rude Dog Food logo

Reply from Rude Dog Food

Thank you for the review Scott! We are soo pleased your dog loves it!!

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