Recently bought an Apple Watch Ultra 2 and really happy with the product. The watch is in excellent conditions and came as was advertised. Value for money surely.
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Phone arrived quickly, working fine and in very good condition - so I was very pleased. Unfortunately, as a technophobe, I was not able to even set it up properly, and really struggled, so decided... See more
Company replied
Exactly as described. Pristine condition, check. Delivered within 3 days, check. No dramas and to be honest I was expecting one. Deal seemed too good to be true which usually means there's something d... See more
Company replied
Bought a refurbished iPhone 11 in December 2021. After 5 months it started behaving erratically, switching off mid use, even with full battery. This then became increasingly frequent and now battery d... See more
Company details
Information provided by various external sources
You want a new smartphone but you don’t want to pay the earth. We know buying used tech can be daunting. How do I know what I’m buying is legit? Will it work? Am I being overcharged? Let us introduce ourselves – We are RueZone, the place where you can buy preloved smart tech without the worry
Contact info
Unit 4, Eastcote Industrial Estate, HA4 9XG, Ruislip, United Kingdom
- 0203 150 1570
- info@ruezone.com
- ruezone.com
3.6
Average
219 reviews
No history of asking for reviews
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Reply from Ruezone
Hi Raymond,
We're very pleased to hear you are happy with your purchase and the service provided. Thank you for leaving a review and for your valued custom.
Regards,
The Ruezone Team
Took forever for refund as of now…
Took forever for refund as of now stilll haven’t received one sometimes no reply either it’s terrible
July 14, 2021
Reply from Ruezone
Hi Louise,
Your refund was processed the same day the device was received. If there is a delay you may need to check with your bank.
Regards,
The RueZone Team
Very good sellers could u please keep…
Very good sellers could u please keep me up to date with ur products thank u
July 1, 2021
Reply from Ruezone
Hi Patricia,
Thanks for leaving feedback on your order. Please sign up to our newsletter on our site to stay up to date with the latest products and deals.
Regards,
The Ruezone Team
Pristine as described
Pristine as described, very happy with speed of delivery and price
June 30, 2021
Reply from Ruezone
Hi Kay,
We're very glad to hear you were happy with your order and hope to see you as a customer again in future.
Regards,
The Ruezone Team
Samsung S3 9005
Both phones comes fully working and in perfect condition. So happy with my purchase as the price was reasonable. Thank you!
June 23, 2021
Reply from Ruezone
Hi Monika,
Thanks for taking the time to leave and review and for your valued custom.
Regards,
The Ruezone Team
My phone dose not work
My phone dose not work, when i plug in smell like burning. Customer service non existent, i tried contacting them.
May 17, 2021
Unprompted review
Reply from Ruezone
Hi George,
Please contact us on 0203 150 1570 or at info@ruezone.com along with your order number so that we can see if we can arrange a replacement or repair for your device.
Regards,
The Ruezone team
Nice phone in good condition just abit…
Nice phone in good condition just abit gutted the battery life is only 82% so dies really quick and gets so hot I can’t even hold it till it’s cooled down
April 16, 2021
Reply from Ruezone
Hi Amy,
Please get in touch with us on 0203 150 1570 or info@ruezone.com so we can see if we can assist you with a repair or replacement on your device.
Regards,
The Ruezone Team
Excellentent
Very good sevice and product arrived exactly as described.
April 10, 2021
Unprompted review
I have purchased a hand set and I am…
I have purchased a hand set and I am very happy to say that I am very impressed with the standard and the quality of it and the service and delivery was very good I would happily recommend to my friends
April 8, 2021
I saw a phone i liked
I saw a phone i liked, i paid next to nothing, waited a couple of days and then it was in my hand. Whats not to like!
April 8, 2021
My phone does not work
My phone does not work , l have tried to contact Ruezone without success.
April 3, 2021
Reply from Ruezone
Hello Nicola, I am sorry to hear that your device has developed a fault. I have sent you an email with instructions on getting this returned to us to be repaired/replaced under the terms of our warranty. Once we receive this we will get this resolved for you as soon as possible. Best Regards, RueZone.
iPhone XR
I bought an iphone 8 plus last year from Ruezone for my daughter which has been really great. This XR for myself is an absolutely pristine phone-looked just like brand new. Super speedy delivery and excellent service from Ruezone throughout again. I can't recommend Ruezone highly enough! Fantastic-thank you so much!!
April 1, 2021
once again a second phone was delivered…
once again a second phone was delivered with battery problems. these phones do not appear to be fully referbished and tested
March 27, 2021
Very pleased with my Samsung Galaxy 9
March 23, 2021
I find your app very useful cause we…
I find your app very useful cause we can choose whatever phone we like to purchase.. so pleased I joined up
March 15, 2021
Excellent service
Quick and accurate service. The addition of a free pack of face masks was a lovely and unexpected bonus. Excellent customer service.
March 10, 2021
Samsung phone easily purchased online
I bought Samsung Galaxy S8 refurbished phone, easily purchased online, fast delivery, well packaged and even free disposable masks were included as a gift. The phone is in good condition, working, just a couple of scratches that do not affect the use. Thank you Ruezone for being thoughtful!
Irina
March 4, 2021
Excelent service bought a new phone…
Excelent service bought a new phone last week for my husband so impressed treated myself to one this week. Would certainly recommend them to anyone
March 4, 2021
Would recommend Rue Zone
Would recommend Rue Zone - they are professional, fast at responding, and easy to deal with. I did have a problem with a refurbished phone which I had to return, but (James in particular) was very accommodating and resolved the situation with no hassle. They gave me various options and I chose to have a refund (which was processed the same day) and I have since purchased another device from them. Very happy with Rue Zone :)
March 2, 2021
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