Rugby Nut Reviews 371

I am not sure whether they are just totally incompetent or a bunch of scammers. Ordered Christmas Jumper in November. Money taken the same day with a return thank you for your order email. Since then nothing. Telephones do not work or are just ignored, Emails are not answered and almost impossible to get your money back unless you pay by credit card. Ads still appearing on Facebook urging you to order now for Christmas! Forget it not a "cat in hells" chance of getting what you ordered. Facebook should ban this bunch of incompetents. I am a huge Rugby Fan but never again!!!!

Well packed arrived before date stated, excellent quality of the mug

Wish I've read Trustpilot reviews before buying from this company, received a random email to confirm delivery address with a simple reply to the email. I've tried twice but the email is not active/doesn't accept incoming mail! I've tried to contact the telephone number but 'line busy' constantly (even at 7pm) which makes me worried that the line isn't connected. I've tried another email on the website and that has the same failed delivery option. I have no idea if I will receive my item and have no way to contact the company, just very worried.

Ordered from these twice in the past month and both orders were delivered on time and packaged securely.
Grandkids are very happy with their Christmas jumpers.
Would highly recommend this company.

Ordered father and son combo but son's jumper arrived missing first line of graphics AND first line of text! That was 10 days ago, despite numerous calls and emails I have received no response to sort an exchange so have a disappointed little boy. To make it worse I am receiving a marketing email most days. I'm shocked they would let this happen when it is so easily resolved.

Excellent item delivered in a timely fashion. Kept informed of item as travelled to our address. It’s a Christmas gift which I’m sure will go down well and probably create more orders

The jumper and Tee shirt are great quality and were bought at a very good price. Will definitely buy from Rugbynut again. So pleased with my purchases.

Fantastic communication which sadly seems rare these days!
Happy mum= happy kiddos.
Prompt delivery and X2 happy rugby crazy boys. Thanks guys keep up the great work! 🏉🎄

I bought two rugby polo's for this years World Cup 2023 and were very pleased with them. There delivery was very prompt.

Great service, kept informed on delivery time, great quality shirt, logo of good quality, loads of choice on shirt design, very competitive price.

Always easy to order and pay. The products are excellent. Thank you

Bought from these a few times now & spot on in fact the first ever order they rang me to ask if I had ordered the right size as I must have not clicked my size as on order it was smallest you could get & was told they had never sold 1 that small.I can’t recommend them enough .

Having received an email asking me to confirm the address for my order, I replied yes as requested 3 times each time being told that ure contact email did not exist. I even went on the chat line and tried twice leaving messages nil response. I decided to allow 5 days from my order and if no response I was going to report the website for possible scam. and try to claim a refund. As it was I received note from you saying order dispatched and received my shirt today. Disappointed ☹️ with the communication.

Superb design which fitted out son to a tee. Delivered before they said so very well done. He wore it this weekend at local rugby club to great comments.

Easy to use web site,arrived very quickly and very good quality tee-shirt

Easy to use webpage, ordered dispatched within time stated and my rugby World Cup shirt is excellent quality and size perfect, can’t wait to wear it and cheer on England

Do NOT use this company.. they are completely untrustworthy.. I ordered a sweatshirt, using their size guide.. It was far too small.. I put my hands up..
I should have ordered Large or even Extra Large.. I'm only a 42" chest.
Return for a refund, was given a Returns reference... and then nothing.
Phone calls, emails.. no response,
Credit Card company cannot reclaim as apprently according to their returns policy, incorrect orders will not be refunded.. they've had the sweatshirt back, tracked by Royal Mail.. an absolute bunch of crooks

Great quality products and would highly recommend.

Total rubbish! Some of the wording came off after one wash (30° and no ironing) Most of the rest came off on the second wash! I will review on Trust Pilot as I doubt that this will appear on their website!

Absolutely terrible. Cannot get a refund even thou sent the parcel back. Was offered vouchers but 3 months later still not received. Cannot call them engaged even at 11.30 pm. Watch dog needs to investigate. Out of pocket and nothing to show for it!