Rugby Radios (UK) Limited Reviews 152

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Brought a Dab+Radio from this company .The power connector broke .contacted them and they sent out a replacement radio and a pre paid returns label and bag. Unfortunately the replacement was also f... See more

Rated 5 out of 5 stars

I am a Rugby Union assessor and I am in radio comms with referee whilst assessing them. My society provided a German made set which failed four weeks ago. The replacement failed immediately. I deci... See more

Company replied

Rated 3 out of 5 stars

Pretty normal experience in general. Small issue with issuing headphones, they said they sent out replacement but ive had nothing. Assuming they rekon I'm trying to scam them out of £1.50 lol Initi... See more

Rated 5 out of 5 stars

Quality products at very competitive prices. The Rugby Radio team always exceed my expectations with helpfulness and knowledge. Any problems are sorted very quickly. There items are always well packag... See more

Company replied

Company details

  1. Electronics Company

Written by the company

Providing communications equipment to schools, sporting bodies, individual officials, and broadcast businesses


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

152 reviews

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Rated 5 out of 5 stars

Good aftersales support, some great walkie talkies.

I purchased a transceiver which has surpassed my expectations. I was able to download the programming software from them free of charge and when I asked for advise about suitable cables this was given almost immediately and out of hours via email. Subsequently I had an issue with the radio and this was resolved satisfactorily once I got talking to the right person. I would buy from them again without hesitation. G1KII

February 17, 2023
Rated 5 out of 5 stars

Easy download

The required programme downloaded very easy although downloading RAR was the most difficult part, now working fine, thank you.

January 30, 2023
Rated 5 out of 5 stars

Highly Recommended

Fantastic customer service. Helpful staff.
Excellent little radio.

December 7, 2022
Rugby Radios (UK) Limited logo

Reply from Rugby Radios (UK) Limited

Dear Sir !!! ... thank you again - love that you love the little things to ! ....

Rated 5 out of 5 stars

Quality products backed up by great service

We contacted Rugby Radios with a view to making a bulk purchase of radios suitable for use in organising club events, not only did we get a great deal but also next day delivery. A reliable company that goes out of its way to ensure customer satisfaction.
Quality products backed up with great service.

January 30, 2023
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Reply from Rugby Radios (UK) Limited

Hi Ian, thats really kind of you to leave this review. We do try our best but we know we are far from perfect. It is a pleasure having you as a customer of ours, and thank you to the club and its members for their support through you to our business. You are all always welcome.

Rated 5 out of 5 stars

What can I say.... Awesome company deal with...

What can I say? Contacted yesterday and already on the desk at work! Exactly what's needed in 2023. A friendly reliable company who you can actually speak with for help. Word spread, happy to have found your site. Would highly recommend for speed, value and customer service! 10/10.

January 26, 2023
Unprompted review
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Reply from Rugby Radios (UK) Limited

Thank you Barrie thats a lovely review and much appreciated by the team.

Rated 5 out of 5 stars

As ever Rugby Radios got me sorted

As ever Rugby Radios got the radio to me in super fast time along with the programming cable. But when I could not get the radio to program we sent a few emails to each other to see if we could fix the problem.. I was given a returns label returned the radio and got the refund. I will have no problem getting stuff of Rugby Radios at any time Great People to deal with..

October 21, 2022
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Reply from Rugby Radios (UK) Limited

Steven, thank you thats so kind. I am sorry we couldn't get the radio to work for reasons we sent to the factory to review. Really appreciate your support as ever.

Rated 5 out of 5 stars

A great company to deal with

A great company to deal with. Very competitive prices and great customer service and experience. Highly recommended. 🌟🌟🌟🌟🌟

December 22, 2022
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Reply from Rugby Radios (UK) Limited

Malcolm, thank you again for your support. We try hard to keep things clear and cost effective. Like all of our customers we love our radios and products and try to share as much as possible the "love" ... cheers

Rated 5 out of 5 stars

excellent service

excellent service got what i wanted and when

December 19, 2022
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Reply from Rugby Radios (UK) Limited

Howard, thank you for this. I am glad we managed to meet your expectations.

Rated 5 out of 5 stars

Great people to deal with

Great people to deal with - my go to for baofeng

January 26, 2023
Rugby Radios (UK) Limited logo

Reply from Rugby Radios (UK) Limited

Bob, thats lovely to hear. We are a massive fan of them as well, and they look after us all the time so we can support you and others with their radios.

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