Rug Editorial Reviews 2,056

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,549 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, consistently praising their quality and design. Many people appreciate the variety of designs and sizes available, finding them to be exactly as pictured on the website and perfect for their homes. The delivery service is frequently highlighted as swift and efficient, often arriving sooner than expected, and the ordering process is described as smooth and easy. Some people were dissatisfied with minor aspects, such as the print appearing slightly pixelated in certain spots or the rug being thinner than anticipated. A few customers also noted that the color of the rug was less vivid in real life compared to the website photos.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality,... See more

Quality

Reviewers mention positive feedback about quality. Customers are very pleased with the high quality of the... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast and reliable... See more

Order

Customers had positive experiences with order. Many reviewers expressed high satisfaction with their... See more

Website

People report positive experiences with the website. Customers found the website easy to navigate and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my rug.... its perfect, really finishes off the room. It is thin as described, its lies beautifully, hardly creased. The faux wool is soft. It is such good value. Yes. Im delighted. Read... See more

Rated 5 out of 5 stars

The rug is very thin, as was intended. It's still heavy enough so that our Xiaomi robovacuum doesn't lift it up, so it works fine. Haven't tried washing it yet. Design itself looks exactly like pictur... See more

Rated 5 out of 5 stars

Received my fabulous Genevieve rug promptly. It's perfect, colour is exactly the same as shown on their website and the quality is great. Once the rug was placed the folds literally disappeared within... See more

Rated 5 out of 5 stars

I like the variety in designs and sizes. The carpet fits well in space it was intended for. It is new so can't comment on durability or condition after long use or cleaning. Ordering process simple an... See more


Company details

  1. Carpet Store

Written by the company

Washable rugs in styles you love. Rug Editorial specializes in machine-washable rugs, offering a wide range of styles and colors to suit any home. Combining convenience with design, these rugs are made to be both beautiful and easy to maintain.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

The whole process was smooth and the carpet is beautiful, easy to handle and stays nicely on the floor.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great selection, great quality and for great prices.

Really happy with my purchase. Loved that I could choose the rug I like with a weave that suited my household needs and for a very good price. Rug came exactly as pictured and flattened out with ease. No curled corners. Have received may compliments so far

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful rug

I was attracted to the rug for our living room by the beautiful colour scheme and range of sizes. The actual rug didn’t disappoint- it complements our room beautifully. The order and delivery process was smooth so no issues at all.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Elegant and beautiful rug

Elegant and beautiful rug. Even after two weeks of use at the entryway, it still looks almost brand new. The best part is that it enhances the space beautifully without looking heavy or bulky.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

High quality, beautiful rug

Rug arrived ahead of time, entire process was super easy and it looks exactly like the image. It's such a unique rug and I've had loads of compliments on it so far. High quality, beautiful designs.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Best rug I've ever had!

Absolutely obsessed with my new rug! The quality feels so premium, and you can really tell it’s well made. The tigers boho design is honestly the star of the show and ties my whole room together perfectly. It adds so much warmth, texture, and personality to the space. I’ve already had people asking where it’s from — couldn’t be happier with it!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Love the product

Very fast delivery, very beautiful product and I loved the possibility of sending it back easily, but I didn’t. Just love it!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Happy with my order

Delivery and communications were faultless.

Rug quality is as expected, and will be easy to keep clean. The black sections of the zebra print looks slightly lighter in real life than in the product photos.

Overall very happy with my order.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful rug

Beautiful rug, perfect accent for my living room. I love it. Soft tones, exactly like the picture. Very satisfied customer. I am thinking about getting another one for my bedroom.

April 22, 2026
Unprompted review

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