Rug Editorial Reviews 2,057

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,549 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, consistently praising their quality and design. Many people appreciate the variety of designs and sizes available, finding them to be exactly as pictured on the website and perfect for their homes. The delivery service is frequently highlighted as swift and efficient, often arriving sooner than expected, and the ordering process is described as smooth and easy. Some people were dissatisfied with minor aspects, such as the print appearing slightly pixelated in certain spots or the rug being thinner than anticipated. A few customers also noted that the color of the rug was less vivid in real life compared to the website photos.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality,... See more

Quality

Reviewers mention positive feedback about quality. Customers are very pleased with the high quality of the... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast and reliable... See more

Order

Customers had positive experiences with order. Many reviewers expressed high satisfaction with their... See more

Website

People report positive experiences with the website. Customers found the website easy to navigate and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love my rug.... its perfect, really finishes off the room. It is thin as described, its lies beautifully, hardly creased. The faux wool is soft. It is such good value. Yes. Im delighted. Read... See more

Rated 5 out of 5 stars

The rug is very thin, as was intended. It's still heavy enough so that our Xiaomi robovacuum doesn't lift it up, so it works fine. Haven't tried washing it yet. Design itself looks exactly like pictur... See more

Rated 5 out of 5 stars

Received my fabulous Genevieve rug promptly. It's perfect, colour is exactly the same as shown on their website and the quality is great. Once the rug was placed the folds literally disappeared within... See more

Rated 5 out of 5 stars

I like the variety in designs and sizes. The carpet fits well in space it was intended for. It is new so can't comment on durability or condition after long use or cleaning. Ordering process simple an... See more


Company details

  1. Carpet Store

Written by the company

Washable rugs in styles you love. Rug Editorial specializes in machine-washable rugs, offering a wide range of styles and colors to suit any home. Combining convenience with design, these rugs are made to be both beautiful and easy to maintain.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 62% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great rug

I’m delighted with my rug. It’s super soft and seems really good quality. It’s ideal for what I need it for. It was delivered rather quickly too. I have more rugs to buy and will definitely be ordering from them again.

May 7, 2026
Unprompted review
Rated 4 out of 5 stars

Love the rug

Love the rug! It came quite quick and it’s a pop of color in my living room. Up close it looks printed on but it doesn’t bother me.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Our living room has just come alive!

Our living room has just come alive! With its soft touch (a comforting caress to my tired feet) and its vibrant colors, this magnificent rug has become the central piece of our relax-area. And best of all, I don't have to worry about any spillage (we have two little ones), because this one is washable!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful rug

Delivery very good. We were advised in advance of arrival day. The rug is lovely, and the colours even better than in the web site photo.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Im very happy with my new rug

Im very happy with my new rug! It looks amazing! I ordered both options, but did like the normal one the most. Also shipping was very clear and fast!

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Huge selection… I was looking for a…

Huge selection… I was looking for a massive rug I can use indoors and out.
The entire purschase and delivery process was seamless.
Rug was delivered in perfect condition and is amazingly soft (went with the higher end fluffy option).
I haven’t had rain or inclement weather to inform decision based on wear and tear in wet climes but that’ll come over time.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and great quality

I was nervous to buy online again after a terrible experience with another company but Rug Editorial restored my faith. I bought 3 rugs from them, all were posted very quickly and the quality is brilliant. One rug was delivered in the wrong size. I emailed them and they responded very quickly, sending out the correct rug immediately.
Highly recommend!

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Striking design and so soft!

Our rug is the center piece of our living room! Colours are vibrant, the design is beautiful, and we opted for the wool finish which was 100% worth it - it’s so soft. I did some research before buying and I’m glad I took the chance. We’ve already ordered the second one for our hallway :)

April 25, 2026
Unprompted review

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