Rugged London Reviews 

Great value and a quality product. Great service from David to delivery quickly when busy with warehouse moves!

I contacted David for some scaffold boards to use in our loft. The response was quick and he gave a good price for boards and delivery.
I went ahead and he contacted me to advise of delivery day and time.
David actually delivered the boards to me himself and brought them up to my house.
Very good service and a very nice bloke! Would use again. Thank you. Stuart.

I reached out to Rugged London recently regarding a shop fitting, and whether they could help supply reclaimed scaffold boards. In turn Rugged London both supplied and fitted the shop. The finish is fantastic thanks to David and his team. Highly recommended

Amazing service from start to finish. I needed 10 boards to make some furniture and shelving, ordered and delivered in 24 hours. I work nightshift but they happily left the boards in a safe place for me rather than disturbing my sleep pattern. Friendly and professional service all round, boards are great too, just what I need for my project.

Very very helpful, I received my order extremely quickly. Thank you for sending it in time for Christmas.

My husband ordered two boards for us to turn into shelves. When he spoke to the person he ordered them from on the phone, they assured him they would be good quality. What came, was not. When my husband politely explained he wasn’t happy with the quality, he was met without apology and instead told that ‘he’ll have to just burn them then’. Not an acceptable response.
And now not taking responsibility in their reply. Avoid this company.

We ordered a selection of reclaimed scaffold boards for our client. The product was in great condition and the communication and delivery process went 100% A polite helpful and Friendly Delivery Driver rather than the Drop it Photograph it and Scarper Brigade of Delivery Drivers. Well Done and Thank You to David and his team

Price was great, delivery was rapid, boards were great, all in good condition for the decking project I have. Very responsive to questions and with service.

David and Tony were just great! Delivered everything we’ve asked for on time and even went out of their way to bring some additional floorboards on a very short notice. Highly recommended!

I placed an order for reclaimed scaffolding boards a week ago, and there were some initial delays in us getting in touch regarding delivery arrangements, which I understand were down to technical issues with their site. However once David realised this, he called me immediately and arranged delivery by Tony the next morning, which I very much appreciated!
The boards arrived today and are dry and decent quality. They have the wear and tear from their previous lives on scaffolds that gives them character, so perhaps not for anyone expecting pristine timber, but they're perfect for my needs.
I much prefer to buy from a small company doing sustainable sourcing of wood over making a trip to the local DIY centre. Thanks again to David and Tony!

Easy free delivery of floorboards for an art project! fair price and friendly customer service

Nice work, good communication and smooth delivery. Will definitely work with David again

Excellent service, good dry boards, well priced and quickly delivered. Cheers

Lovely experience with this company. Order two scaffolding planks. Order and payment was super easy
Website is clear
Then David called and text me to say that they would be in my area and they would drop the planks off for free.
Super impressed with this service and have been recommending them to everyone!

I had a brilliant experience with David at RuggedLondon. He was very knowledgeable and helped me pick the right boards as well as other tips on working with reclaimed wood, they were delivered within 2 days and the quality of the product is great. Would definitely recommend and will use them again going forward for any replacement boards I may need!

Great service, good communication and very friendly - all for a low price! 10/10

In my continued dealings with David, I have found him to be very prompt, knowledgeable, exceptionally friendly and accommodating to all of my requirements. All floor boards delivered were of a high quality and from the Victorian period. Above all, the measurements were spot on and they fit the rest of the flooring. I recommend David and Rugged London for all your reclaimed flooring (and other items) needs.

Great service, only required a small amount and Rugged were ok and provided an excellent service. I will 100% use them again

Ordered some reclaimed scaffold board for creating shelves - all received on time and great communication from David throughout- thanks, very pleased! 😀

Good service and good products. Thank you 😊