Pre ordered 50kg adjustable dumbbells. Shipment took a little longer to arrive than Lawrence expected but the communication was great and quality of the product is A1. Best adjustable dumbbells I've... See more
Company replied
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Little hesitant to buy such a big ticket item online. Team at Rug and Rig were so efficient in getting order to me. Even answered a question I had re assembly on NYD within minutes. Very impressed, an... See more
Fantastic customer service - super speedy to handle my request to change a barbell package to suit my needs. Awesome price. Great that it is free pickup - my only advice is for the pickup point to ha... See more
Company replied
Dropped one of the adjustable weights and accidentally broke it whilst working out. I came over to Rug and Rig Fitness’s location in Bayswater and was assisted by Lawrence who was kind enough to repai... See more
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Company details
Written by the company
We believe everyone deserves a simple and convenient path to a healthier you. That's why we offer high-quality, functional fitness equipment for the home gym. Our passionate team curates a range of affordable workout essentials, including Squat racks for building strength and power, Adjustable dumbbells for versatile, space-saving workouts, Olympic bumper plates and bars for serious weightlifting enthusiasts, Kettlebells for dynamic and full-body conditioning FID adjustable benches for maximizing your exercise options. Rug and Rig Fitness is your trusted source for unbeatable convenience: Train anytime, anywhere with our top-notch home gym equipment. Simple and practical fitness: We believe in straightforward workouts that deliver results. Unparalleled value: Get the gear you need at prices that fit your budget. Invest in your health and empower your fitness journey with Rug and Rig Fitness!
Contact info
12/14 Burgess Road, 3153, BAYSWATER, Australia
- 61 3 8338 4050
- support@rugrigfitness.com.au
- rugrigfitness.com.au
4.7
Excellent
245 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
September 14, 2021
Quality equipment and very fast…
Quality equipment and very fast delivery . Thankyou Amjed
September 13, 2021
The order was incomplete
The order was incomplete, so I have an unworkable set up until it’s fixed
September 9, 2021
Reply from Rug and Rig Fitness
Hello Sebestian,
It’s understandable you are unhappy with our delivery process.
We confirm that your order was received on 1 September 2021 and dispatched on the 3rd of September 2021. Based on the tracking information on file, it would seem the items were delivered on 8 September 2021. Kindly send us an email to support@rugrigfitness.com.au, for any issues or concerns and we’d be sure to address them.
Thanks for making the time to give us your feedback. We will take into consideration for ways to improve our processes.
Great fitness shop
Same day delivery, great weights. All weighed and accurate. Couldn’t recommend higher
September 6, 2021
With lockdowns being extended many…
With lockdowns being extended many places were sold out of dumbbells. I stumbled across this website in my searching and not only did they have stock, the prices were cheaper and delivered straight to our door the next day at 1/4 of the delivery cost of places like rebel sport!
Very impressed with the service, cost and speed of delivery !
September 4, 2021
Five star service
Haven’t received my products yet? But the customer service cannot be beaten. I look forward to growing my home gym together ;)
August 31, 2021
I think the delivery has been great
I think the delivery has been great. The freight service message me in advance on the day of delivery.
August 31, 2021
super fast delivery!
August 31, 2021
Equipment purchased great
Equipment purchased great. Delivery not so, received 1 parcel last week and other parcel today 🤦🏻♀️
August 30, 2021
Same day delivery
Same day delivery - great service. Dumbbells so easy to change between weights.
August 28, 2021
Unprompted review
Great product and quality
Great product and quality, recommend to anyone look for home gym equipment.
August 28, 2021
What a great experience
The company was fantastic, great price and the fastest delivery I’ve ever had of shopping online!! Ordered in the morning arrived the same day in a few hours!!! I was very impressed! I recommend to anyone wanting to by gym gear for home! I will always buy my gym gear from here!! I even got an email from the manager saying thank you for your order and if I had questions to email him back! Great work rug and rig fitness!!
August 28, 2021
Unprompted review
Very helpful over the phone
Very helpful over the phone. Quick delivery and easily put together. Quality is amazing 🤩 thank you
August 27, 2021
Quality product
Quality product, delivery was on point especially with the current pandemic situation. Very happy customer! 100% recommend.
August 26, 2021
Awesome customer service
Awesome customer service , great price and quick delivery! Definitely appreciate during Covid !! Product is well made and looks great ! Thanks guys!
August 25, 2021
Fast delivery and products true to…
Fast delivery and products true to description. Thanks!
August 18, 2021
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