Rugvista Reviews 124

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often noting that items like rugs are even better in person than depicted online. The ordering process is frequently described as easy and straightforward, with many appreciating the smooth and reliable delivery service. People are also very satisfied with the wide selection of products available and the helpfulness of the website. However, some customers also noted issues with packaging, specifically mentioning that larger rugs were folded rather than rolled, leading to creases. A few other people also felt that the quality wasn't as high as expected, or that the delivery timeframe was longer than desired. There were also isolated instances of receiving the wrong order.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the high quality,... See more

Quality

Users describe positive interactions with quality. Many customers are delighted with the high quality of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the quick and on-time... See more

Order

Reviewers mention positive feedback about their order experiences. Many customers found the ordering process... See more

Website

People report positive experiences with the website. Customers consistently praise its ease of navigation and... See more

Based on these reviews

Rated 5 out of 5 stars

Very easy ordering experience. Rug arrived as described but didn't suit the room. Requested a return. FedEx said they couldn't collect from my location so I contact Rugvista and they sorted it for me... See more

Rated 5 out of 5 stars

I was very pleased with my new rug. The quality of the rug exceeded my expectations given the price. The rug arrived on time and was well packaged. It can be difficult to judge quality/colour etc o... See more

Rated 5 out of 5 stars

I’m thrilled with my Rugvista purchase. The geometric design and vibrant colors brought my living room to life, perfectly complementing my decor. It’s soft, well-made, and looks even better in person.... See more

Rated 5 out of 5 stars

Great quality, ethical & sustainable, huge choice of patterns, colours & sizes at great prices and fast delivery. I’ve purchased many large area rugs from them over the years and they are all still in... See more


Company details

  1. Rug Store
  2. Oriental Rug Store

Written by the company

Rugvista — Helping People to a Home They Love. We founded Rugvista in 2005 with a clear mission and purpose: we help people to a home they love by making it simple and enjoyable for our customers to find the perfect rug. From the very beginning we have focused on offering high-quality rugs at fair prices while providing a seamless and convenient shopping experience. Today we are proud to be one of Europe’s leading online rug retailers serving customers across multiple countries. Our collection includes over 30,000 rugs ranging from traditional hand-knotted Oriental designs to modern machine-woven styles; each rug is carefully selected to ensure quality, durability and timeless design so our customers can feel confident in every purchase. We believe that shopping for a rug should be just as enjoyable as living with it: that is why we provide clear product information, detailed images and an intuitive online store. Reliable delivery across Europe, flexible return policies and friendly, responsive customer support make the shopping experience simple, safe and stress-free for every customer. Headquartered in Malmö, Sweden and operating across Europe, we combine Scandinavian design values with international craftsmanship and modern e-commerce solutions. Our team works every day to improve our services, expand our selection and inspire confident interior choices for every home. We are committed to building long-term relationships with our customers by providing high-quality products, excellent service and a shopping experience that is transparent, trustworthy and consistently enjoyable. At Rugvista we help our customers create spaces that feel personal, welcoming and beautiful—one rug at a time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

124 reviews

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Rated 3 out of 5 stars

Disappointing delivery lead times

Great ordering process but the delivery time frame is disappointing, 10-12 days. Surely if they're in stock they can be dispatched next day and delivered within another day or two.

April 1, 2026
Rugvista logo

Reply from Rugvista

Hi,

Thank you for taking the time to write us a review.

We are very sorry that you are dissatisfied with the delivery lead times. Please do however note that we are based in Sweden, and we therefore ship the rugs from Sweden. This means that it does take a few days for the package to be delivered in Ireland. In addition to this, our shippers do not operate during the upcoming Easter public holidays. 

I can however assure you that your order is currently being processed in our warehouse, and will be shipped later today. This means that your order is leaving our warehouse the same day the order was placed.

Again, we are sorry that the transportation is taking longer than expected. I hope that you will be happy with your new rug when it arrives and that it will be worth the wait!

You are always welcome to contact us directly (info@rugvista.com) if you need any further assistance from us.

Have a nice day!

Rated 5 out of 5 stars

I recommend using them to buy a rug

Good selection. Competitively priced. Decent quality. Easy to purchase and no issues with delivery. My only issue was that I purchased a large size and it was folded. They fold marks take ages to smooth out!

March 26, 2026
Rated 5 out of 5 stars

Great new rug

Love our new rug - high quality and as described, among a huge selection on the website. Delivery was on time and I would buy from Rugvista again.

March 20, 2026
Rated 5 out of 5 stars

Wonderful

Easy, fast and wow what a beautiful rug. It was a gift for my mum and she absolutely loves it.

March 16, 2026
Rated 5 out of 5 stars

Very pleased! :)

I was a bit reluctant to buy a rug online, but the return policy was a big plus for me. It gave peace of mind knowing that if the rug didn't fit in our space, that I could return it. In the end I didn't need to return the rug! Love it, it's great quality, looks great, and it was great value. Very pleased with it. Delivery was on time. Can't fault anything

March 2, 2026
Rated 5 out of 5 stars

Great carpets, great service

Rugvista's website is easy to navigate and they have a great selection of quality carpets to choose from. My carpet arrived quickly, 3 or 4 days if I remember correctly. I received a certificate via email, to show the authenticity of the carpet, which I wasn't expecting and is a professional touch. Carpet itself was better than I hoped. Very pleased with the whole experience, in fact I just ordered another. Highly recommended.

February 3, 2026

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