What helpful people to deal with! We had to choose a second rug as our first choice was discontinued. Rugs.ie sent us on suggestions to assist us in making our selection. Our final choice is just perf... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
Our experience with Rugs.ie was wonderful. The rug we ordered arrived quickly with Rugs.ie keeping us posted on when it might arrive. The rug was the right size and great quality but unfortunately the... See more
Company replied
Excellent and seamless experience buying from Rugs.ie. Delivery time was also excellent, arriving even sooner than expected. Opening it up when I came home from work and to find an unexpected gift of... See more
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Great company. There's an incredible choice, with all budgets catered for. They offer excellent advice and are really helpful. Delivery is super quick and comes with some lovely extras. And the rug... See more
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Company details
Written by the company
Rugs.ie is an Irish family business based in Cork. Offering Ireland's largest selection of premium area rugs as well as an expert team with 25+ years of experience, we always strive to help each customer find the perfect rug for their home. Choosing rugs we would love to place in our own homes, our extensive collection has been personally handpicked from suppliers throughout the world, and includes everything from elegant Persian and Oriental designs to striking modern and abstract pieces, perfect for adding a touch of luxury and comfort to your home. Regardless of whether you want a large thick area rug for your living room or a stylish flatweave for your hallway, you are certain to find the perfect rug at Rugs.ie.
Contact info
Unit 106, St Patricks Woollen Mills, Douglas, T12 XN73, Cork, Ireland
- (021) 489 8000
- shop@rugs.ie
- rugs.ie
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Probably the best rug selection in Ireland
I’ve literally looked at hundreds of rugs online on different websites and rugs.ie has a great selection of rugs and the visualiser is available for most so it’s easy to see how size and colours will work in a room. I’ve bought three rugs with one of them a custom size that’s due to arrive in the new year. For the first rug for my sitting room, I booked a design consultation with Cormari and she picked out the rug I bought. Cormari also got me a sample of the custom rug which was really helpful in making the decision to buy it. The rugs are really good quality. Delivery has been great too. 100% recommend.
December 22, 2025
Unprompted review
Rugs.ie were great to deal with
Rugs.ie were great to deal with, very good advice and great customer service. The website is great to sample their rugs in the home place
November 14, 2025
Unprompted review
alls well that ends well
when we eventually recieved our rug we were very pleased indeed. it was exactly what we had chosen. the quality was extremely good. i would like to thank the managing director for his personal contact after the mishandling by fedex and delays on delivery. regardless of the above ,i would definitely choose Rugs.ie again without hesitation.
Regards M. Mateer
October 13, 2025
Unprompted review
Excellent in store experience in Cork…
Excellent in store experience in Cork store with Cormari. She was so helpful and an excellent guide when it came to choosing the perfect colour bedroom rug too. An absolute pleasure to deal with. We will be back for the Doolin pink fleck rug for our little girl's room Cormari ✨️🙏🏽💗
September 17, 2025
I love the rug I bought
I love the rug I bought, it suits my room so much. Quicker shipping than estimated which was great.
September 19, 2025
The promptness of service level of…
The promptness of service level of communication and speed of delivery
September 19, 2025
Excellent service
I visited the Cork store in Douglas and found the staff so friendly and helpful. Returned after checking the rug sizes with my floor and purchased a beautiful rug, which was delivered the next day . Excellent service, would highly recommend.
September 18, 2025
Reply from Rugs.ie
Hi Catherine,
Thank you so much for leaving us a 5-star review. We really appreciate it!
Kind regards,
KIera
I have already sent a review
I have already sent a review. I was very satisfied with the service from Rugs .ie
August 18, 2025
Reply from Rugs.ie
Hi Ciara,
Thank you again for leaving us a review, we really appreciate it!
Excellent customer service
Excellent customer service. The delivery was a little later than expected.
August 5, 2025
Reply from Rugs.ie
Hi there,
Thank you so much for taking the time to leave us a review. My sincere apologies that your rug was delayed. We try our best to ensure all of our deliveries are processed as fast as possible.
Apologies again.
Please let us know if we can assist you at all going forward.
Kind regards,
Kiera
Very professional and quality merchandise
Very professional and they offer quality goods, we are very pleased.
July 2, 2025
Reply from Rugs.ie
Hi there,
Thank you for taking the time to leave us a 5-star review, we really appreciate it! We're delighted to hear you're happy with your purchase.
Kind regards,
Kiera
Just received our new rug from Rugs.ie…
Just received our new rug from Rugs.ie Irish owned business.
Its beautiful such great quality,and personalised note which is such a nice touch.
August 21, 2025
Unprompted review
Reply from Rugs.ie
Hi Julie,
Thank you so much for leaving us a 5-star review! We're so glad to hear that you're happy with your new rug.
Kind regards,
Kiera
Good service
Good service - rug nice but not quite as luxe as appeared online
Nice. Bur not wow
August 5, 2025
Reply from Rugs.ie
Hi Kerry,
Thank you for taking the time to leave us a review. My sincerest apologies that you're not happy with the quality of your rug. Please contact us on 0214898000 or email us at shop@rugs.ie at your earliest convenience and our team will be more than happy to resolve this for you.
Kind regards,
Kiera
We love our new rug!
We love our new rug! Professional prompt service made it easy for us to view a couple of rugs and return with no hasssle.
August 5, 2025
Reply from Rugs.ie
Hi Jennifer,
Thank you for this wonderful review. We're so glad that you're happy with your new rug and that you found the returns process easy. Please don't hesitate to reach out if you need any further assistance.
Kind regards,
The Rugs.ie Team
Service and service
August 5, 2025
Reply from Rugs.ie
Hi Richard,
Thank you for taking the time to leave us a review. We're delighted that you're happy with our service. If there's anything we can assist you with going forward, please don't hesitate to reach out.
Kind regards,
The Rugs.ie Team
Great range, great service
Great range of style and size. Straightforward after sales service: quick, well packaged.
July 2, 2025
Reply from Rugs.ie
Thank you for taking the time to write this lovely review. We're delighted to hear that you're happy with our service.
Kind regards,
The Rugs.ie Team
Great choice of quality rugs
Great choice of quality rugs, smooth and efficiency order placed and delivered promptly.
June 30, 2025
Reply from Rugs.ie
Thank you for your feedback. We are incredibly grateful that you took the time to leave us a 5-Star review.
Kind regards,
The Rugs.ie Team
Happily recommend
Very open with options to best suit my budget. Lots of knowledge and advise on different types of rugs and how best to look after them in my space.
A very positive experience and will recommend happily
April 11, 2025
Reply from Rugs.ie
Thank you for taking the time to write this lovely review. We're delighted to hear that you're happy with our service.
Kind regards,
The Rugs.ie Team
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