Super company to deal with. I ordered a pair of Sunglasses which came really quickly. Sadly they didn't fit and I returned them but Royal Mail "lost" them and then found them and tried to charge ex... See more
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Replied to 100% of negative reviews
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Good Stockist
The only UK company that stocked what I needed at a good price and quick delivery.
Smooth first purchase
1st purchase from RUK and delivered promptly. Not an extensive stock list but it had what I wanted at a competitive price. Will use again if selected items I need are stocked by them
Good advice and very fast delivery…
Good advice and very fast delivery service. Couldn't be better
Very good service
A job well done.
Had the bike bottles I was looking for in stock, fast delivery. Job well done.
Ruk Bikes were one of a few companies…
Ruk Bikes were one of a few companies that had what I was looking for. Easy to find the part I wanted, easy to pay and delivery was more than acceptable!
Many thanks.
Good company
Good company, Received rear bike wheel well packed, fast delivery. Recommend.
Good website + quick despatch
Great quick service
Excellent service
Excellent service, fast and efficient delivery, made all the difference in getting me a part for a charity even that I am taking part in.
Fast and efficient service
Fast delivery and a good price
Fast delivery and a good price. First time using Ruk, but would definitely use again.
Great service
Promised next day
Promised next day, but not delivered for 4 days. More like the Post Office’s fault, but was not getting updates either.
Otherwise reasonable price & quite good web site.
Very quick and prompt great service all…
Very quick and prompt great service all round no with trouble with the tire so far
Awesome customer service.
Awesome customer service.
Saved my Alps trip with a super fast response.
Highly recommended.
Great service
Easy online website navigation, placement of orders and rapid order fulfillment. Overall a very efficient and responsive service.
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