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Richardsons Cycles Reviews 173

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TrustScore 4.5 out of 5

4.6

Bicycle Store
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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and fast delivery service, often highlighting that products arrive quickly and are well-packaged. Many consumers also commend the excellent service, competitive pricing, and the quality of the products received, frequently mentioning that items are exactly as described and meet their expectations. However, some people were dissatisfied with certain aspects of the service, noting issues with incorrect product descriptions or pictures, leading to receiving items different from what was advertised. A few other people also felt that the repair service was ineffective, with some reporting that issues persisted even after the bike was serviced and charged for. Additionally, some customers experienced delays in delivery that took longer than expected.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Service

Customers had positive experiences with service. Many reviewers praise the prompt, efficient, and fast... See more

Product

Clients share positive opinions on product. Many customers received their items quickly, often the day after... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight good and competitive... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering and the quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thankyou Richardsons cycles i ordered a wheel frame on the Tuesday and had delivered by Thursday absolutely great service. Originally I ordered from halfords to have delivered on a particular day at m... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with the quality of the packaging that my order was delivered in. Also, my item arrived very quickly! Thank you Richardson's Cycles, I'll definitely be ordering from you guys agai... See more

Rated 5 out of 5 stars

I have always gotten the best service and support from Richardson Cycles. We bought my bike there new, and I bring it in each year to get serviced. I always have gotten great advice on lights, and ti... See more

Rated 5 out of 5 stars

I ordered a spare part for my MTB that I, to my surprise, couldn't source locally. Richardsons had it! Seeing as that company has a few physical stores as well, I took it as a fairly credible busines... See more

Company details

  1. Bicycle Store

Information provided by various external sources

Richardsons Cycles Over 50 Years of cycle trade, based in the East Midlands. Visit our stores in Corby, St.Ives, Kings lynn, Peterborough, Stamford & Huntingdon.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

173 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing service

Delivered the day after I ordered the item and all as describe. Amazing service. Wouldn't hesitate to use again.

March 2, 2026
Rated 2 out of 5 stars

Still awaiting an issue

Did email on day of arrival and am yet to receive a response as broken bell on bike and bent spoke. Plus was given no idea of delivery from shop luckily I was in when arrived

October 29, 2025

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