Richardsons Cycles Reviews 

183
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

Item was dispatched and a delivery attempted 5 days ago by evri unfortunately i was not in. Supposed to be delivered next day. Emailed sender no reply. Item still not delivered no update , have escal... See more

Rated 5 out of 5 stars

Having the part I needed in stock, well described, reasonably priced. Astonishingly speedy delivery of the parts described less than 20 hours after 4pm order.

Rated 5 out of 5 stars

Left my gravel bike to have hydraulic brakes serviced, new crankset fitted plus new chain. Simon was fantastic. Nothing was too much trouble. Worked completed promptly at a fair price. Cannot recom... See more

Rated 5 out of 5 stars

I have bought these gloves before and knew l was purchasing a quality product. Great price, appropriately packaged and super fast delivery. Easy to use ordering system with a good range of sizes in st... See more

Company details

  1. Bicycle Store

Information provided by various external sources

Richardsons Cycles Over 50 Years of cycle trade, based in the East Midlands. Visit our stores in Corby, St.Ives, Kings lynn, Peterborough, Stamford & Huntingdon.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

183 reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(183)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor service

Poor service, Rude staff & spam u with junk emails

June 6, 2025
Richardsons Cycles logo

Reply from Richardsons Cycles

Hi we are sorry you have had a bad experience , are you able to tell us your order number so we can take a look into this for you. I am concerend you say you have had junks emails as we do not send any promotional emails out ?

Rated 5 out of 5 stars

Great service

Thankyou Richardsons cycles i ordered a wheel frame on the Tuesday and had delivered by Thursday absolutely great service. Originally I ordered from halfords to have delivered on a particular day at my local store and it didn't arrive I waited in all 2 weeks so gave up in the end and asked for a refund . Thank god for Richardsons cycles will definitely recommend.

June 10, 2025
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Reply from Richardsons Cycles

Hi Patricia , thank you for the review we are glad we could help.

Rated 1 out of 5 stars

Ordered yellow FLANGED DMR death grips…

Ordered yellow FLANGED DMR death grips for my 11yr son as advertised with a photo off amazon.

To have a set of unflanged grips sent smh. why advertise a flanged grips then send an unflanged grips

One disagrees with your comment regarding the picture I have it in my camera on my phone clearly showing flanged grips and your description is for unflanged grips. I can send it to you if you wish . Quiet simple put up the correct picture of what you are selling and make sure the description matches the photograph.

They are being sent back to yourself by royal mail . Collection tommorrow

Best wishes
David

June 5, 2025
Unprompted review
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Reply from Richardsons Cycles

Hi thanks for the feed back but we feel it is a little unjustified as the 1st pair of Grips you ordered and have now received are listed as FLANGELESS (Picture for that order also has no Flange) - Quote from your order - "Dmr Deathgrip MTB Mountain Bike Cycle handle bar grips - Thin Flangeless Gul Yellow"

We can see you have now ordered a second set which are indeed Flanged as it appears you meant to order the first time.
All we have done is supply exactly what you have ordered.
Happy Cycling

Rated 5 out of 5 stars

Great service

Great service, communication, professional and a quick turnaround on the Bicycle repair. Great service all around and I highly recommend them.

May 20, 2025
Rated 2 out of 5 stars

I would not use you again, sorry

The first time I went into this shop they clearly did not like single speeds -try it yourself. Surely it is the customers choice whether to have one.

Useful tip- Dont go buying 4 or 5 bikes for you and your family. Buy one, see if you get one or two thousand miles from it without a service. If you do then go back and get more bikes. There are still some very poor quality bikes shops out there, not just richardsons, probably because they have no rivals in some towns. They just will not give in so dont take all your custom to them.

I had a service with these guys. The brakes still needed work and eventhough they are steel pedals one needs relacing now, three months later. Just because they have 4 or 5 shops does not mean they provide high quality. Do your research guys. I have found facebook very useful. Also, dont always rely on word of mouth, it never worked for me.

February 4, 2025
Unprompted review
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Reply from Richardsons Cycles

Hi Lee , thanks for the infomation but we are not able to find your name on the calender when did you come into store and when was the service done ?

Rated 5 out of 5 stars

St Ives Store

We visited the St Ives store on Saturday and Dave gave us excellent customer service. Excellent knowledge and friendly, just what a customer wants, thank you Dave.

May 17, 2025
Unprompted review
Rated 1 out of 5 stars

Been a week since ordered part and…

Been a week since ordered part and nothing

May 4, 2025
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Reply from Richardsons Cycles

Hi Andrew Thanks for you Feed Back, The Item you have on Order was out of stock (Please call or email for availability) when you placed your order and is due in to us for dispatch this week.
Best Regards

Rated 5 out of 5 stars

Excellent

Excellent - smooth delivery and product as expected and just what we wanted! Thank you.

May 1, 2025
Rated 5 out of 5 stars

Prompt delivery

Ordered the bottom bracket on the Sunday and received it on Tuesday when expected. Well packaged and exactly what I ordered. Prompt delivery, would use them again.

April 12, 2025

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