Rungmehal.com Reviews 59

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I was initially allowed to place my order and charged, despite the item not actually being in stock. I ordered two items and returned one; however, I was refunded for the incorrect item, which was sig... See more

Rated 5 out of 5 stars

Dress was so pretty, it looked same as it was in pictures. Excellent service! It came on time. Definitely I will order again for upcoming wedding InshaAllah. I will recommend to buy Asian clothes only... See more

Rated 4 out of 5 stars

It is very clear that they put their customers first. Really appreciate the kind gesture of sending me beautiful surprise bangles with my outfit which I didn’t pay for. The outfit was just as I imag... See more

Rated 5 out of 5 stars

Excellent communication process, my emails and text messages get replied to straight away. 2nd time ordering and i’m amazing by the design and quality that rung mehal provides!! Recommended this websi... See more

Company details

  1. Clothing Store

Written by the company

Rungmehal.com, a UK-based multi-brand online clothing store that specializes in offering high-quality and genuine fashion and lifestyle products from well-known clothing brands of Pakistan. As a leading provider of fashion and lifestyle products, we have built a strong reputation for delivering exceptional customer service, fast delivery times and a wide range of premium products to our customers in the UK and Europe. Our aim is to bring you the latest and greatest styles from Pakistan’s most coveted brands, all in one convenient online shopping destination. We believe that fashion is not just about wearing the latest trends, but about expressing your individuality and finding the perfect outfit to suit your unique sense of style. We understand that time is precious, and that's why we aim to get your order to you as quickly as we can.


Contact info

3.5

Average

TrustScore 3.5 out of 5

59 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible customer service

I was initially allowed to place my order and charged, despite the item not actually being in stock. I ordered two items and returned one; however, I was refunded for the incorrect item, which was significantly cheaper than the one I returned. Despite contacting customer service multiple times, I have been unable to get any assistance in receiving the correct refund amount.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service from…

Outstanding customer service from RungMehal every time I order.
They offer a bespoke service paying attention to detail. I have ordered of them many times and the quality of fabric and the neatness and professional stitching is excellent.
Orders are processed well within the estimated time frame and every effort is taken to get the delivery sent on time or before.
Highly recommended

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

Order delivery was 3-5 working days

Order delivery was 3-5 working days. I purchased on 16th and still awaiting, I have send email but no reply. I need the order asap!

November 29, 2024
Unprompted review
Rungmehal.com logo

Reply from Rungmehal.com

Hi Shoaib,

Thank you for taking the time to give us your feedback. We regret to hear about your disappointment and would like to clarify the occurred situation to avoid any misunderstanding.
The two suits you had ordered were our pre-order stock, which has the delivery time of 3-5 weeks. It’s only our ready to ship stock that has 3-5 working days delivery time. All new pre-order has been listed with a pre-order label however some very old collections don’t have the label, but the delivery is clearly mentioned under the Shipping and Delivery, It clearly states that unless anything has been listed as ready to ship, it is a pre-order stock and these suits were not listed as ready to ship.
I hope this explains everything. Should you have any further concerns or wish to discuss this matter, please do not hesitate to contact us directly.

Rated 5 out of 5 stars

Very lovely suits since I got rungmahal…

Very lovely suits since I got rungmahal I start doing my shopping from there the good part is the ask u what kind of design u want I really appreciate their work I recommend to do your shopping their thank u so much x

September 6, 2024
Unprompted review
Rated 2 out of 5 stars

The products are good however the…

The products are good however the customer service needs work. I have asked the outfit to be done as shown on the picture and the sleeves were made wrong! Didn’t get the chance to change it because apparently they were too busy.

May 24, 2024

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