Ease of use of the app. Hoka Clifton 9’s have a narrow and wide version but it doesnt specify on their website but luckily i got the wide version which is what I wanted. I assume its because i sent th... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
They assist very well and attended. I just give 4 star only because they did not update me that my order is not available.but the time i call the costumer service he assist me verywell.
The product procurement & delivery experience was smooth. However, I got no email informing me that the product was shipped (or even after it was delivered), which was a disappointment. Luckily, I... See more
Company replied
The service was good and prompt. The customer service team is helpful and proactive.
Company replied
4.1
Great
329 reviews
Replied to 63% of negative reviews
Typically replies within 24 hours
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Excellent
I’ve ordered thrice already from Runners.ae and have never encountered any issues. Items are delivered fast. Good discounts. Original items.
August 6, 2024
Unprompted review
Easy and everything is clear
July 30, 2024
Discrepancy in Pricing and Unfortunate Purchase Experience
I recently visited your store to purchase the On Cloud X 4 and paid AED 835, only to discover it is priced at AED 789 online, including delivery. This price difference is quite frustrating. Additionally, I encountered an issue with purchasing the Cloudmonster online. After completing the purchase, I received an email stating that the item was no longer available and that a refund would be issued. This experience has been exhausting and confusing, especially given the discrepancy in pricing.
Eventually I'm interested in the Cloudmonster 2 PAF. Please let me know when it becomes available.
July 29, 2024
I got shoes (on cloud X4) delivered
I got shoes (on cloud X4) delivered
The quality of the product is extremely bad - the finishing is so bad - glue showing around the shoes soles - i have big doubts the product wasn’t original - returned it the same day i received - i have pics for review - btw still don’t have a feedback on the return status …
July 29, 2024
Good shoes, good customer service.
Bought Asics running shoes - the size fits and comfortable. The shoes were supposed to be on sale, but was not able to redeem it. A customer service asked me to place an order again to get the discount and went through. I appreciate the assistance and the patience given to me. Highly recommend this shop and will be buying again.
May 1, 2024
Unprompted review
Ordered twice from them.the delivery is…
Ordered twice from them.the delivery is fast and on time. The product are great and original.
April 26, 2024
Poor return process
Still waiting for an update for the return item although the item has been picked up beginning of the week...
April 26, 2024
I had a great experience with runners
I had a great experience with runners, many thanks to MANI, for her professional assist and help over phone and WA. The 5 stars rating goes to her.
April 18, 2024
Unprompted review
Like it!
Nice experience. Fast delivery (literally one day 🤯) and the product was perfect. I recommend it.
March 17, 2024
Unprompted review
Easy order and fast delivery
February 25, 2024
Mentioned the item will be delivered on…02/03/2024
Mentioned the item will be delivered on the 2nd of March while its the 3rd of March today and I don't where the item is nor have I been updated.
February 25, 2024
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