What a brilliant team! I cannot fault Run North West. Helpful, knowledgeable and an all round brilliant service start to finish. I purchased running shoes online which arrived in super quick time.... See more
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Run North West is your go-to destination for all things running, offering a wide range of high-quality products and expert guidance to support your passion for the sport. Our extensive selection includes top-tier shoes, apparel, and accessories from leading brands, ensuring you find the perfect fit for your needs. But we're more than just a store. We provide a diverse array of iconic running events catered to runners of all levels. Whether you're a seasoned marathoner or a beginner, you'll find a warm welcome and valuable resources to fuel your journey.
Our Commitment To You
Written by the company
- Free Shipping Over £50!
- Standard Royal Mail Tracked 24 Delivery | 1-2 Working Days (excluding Bank Holidays)
- Hassle-Free 90 Day Subsidised Returns
- We offer subsidised tracked returns via Royal Mail for £3 for up to 2 items, £6 for more than 2 items.
- FREE Gait Analysis
- We provide an In-Store or Online Gait Analysis, by our experienced team who will advise on which shoes will work best for you and your needs.
Contact info
1 Kings Close, SK9 5EB, Wilmslow, Cheshire, United Kingdom
- +44 (0)1625 528 887
- run@runnorthwest.co.uk
- runnorthwest.co.uk
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Great Customer Service
Great Customer Service. I came back the next day because the one I brought were trail and I didn't know/wanted trail, but the exchange was smooth and easy. I even brought some sock to go with my trainers. I later found out that I could've got a extra 15%, this would've been helpful if some at the shop had told me. All in all I really enjoyed my experience and will come again.
Can’t beat trying shoes on for sizing
Can’t beat trying shoes on for sizing - the Wilmslow store is brilliant
Great great great running shoes
Asics Womens Gel Kayano 32 -Great great great running shoes. Used to be a club level runner, then things changed, fast forward 17 years with barely any running, now heavier with a tender left knee. Couldn’t find any trainers that helped, but these are the ones that are going to get me back out there again and run. They’re light, springy, supportive and so comfortable. So happy. Thanks for the personalised card inside the box, it gave me a little push. Ta. Fast delivery. Would go back to run north west again.
Amazing service and love the little…
Amazing service and love the little note that comes with every purchase. Very prompt delivery
Excellent first experience with the…
Excellent first experience with the store. I even got a named welcome card with my first order.
Goods top quality and so it was delivery. I'll be back for more if I need some sport gear.
Quick service and lovely hand written…
Quick service and lovely hand written note inside box 🫶🏽
Fast and reliable
Ordering was easy and communication re delivery was excellent would happily use again
Excellent as usual, keeps me coming back for more!!
As usual, a wonderful experience 🤩
Great prices, amazingly speedy delivery and wonderful little hand written note!
I always shop here for my sunglasses , and other running essentials 🌟🌟🌟🌟🌟
So pleased to have found Run North…
So pleased to have found Run North West. What an amazing company. A great website, easy to find exactly what I was looking for, easy to order and next day delivery via Signed for Royal Mail was exactly what the website promised. As if that wasn’t enough the personal note and love heart sweets were the cherry on the cake. Well done team Run North West. I’ll certainly be recommending you and will be back.
RNW as always a great service great…
RNW as always a great service great choice and price 👍 👌
I ordered Hoka clifton 10s for the first time after reading the reviews I usually run in Hoka Skyflows just for anyone interested the Clifton 10s do not give as much support around the inside of the ankle I will be buying my skyflows next
Excellent service and fast delivery.
I purchased 2 pairs of shoes (NB…
I purchased 2 pairs of shoes (NB fuelcell rebel v5 and Hoka Skyward)
The lady in the shop was super helpful and made recommendations based on what I told her about my running ability and goals.
We had a nice chat about running and she spent a long time helping me out.
I was out of my comfort zone as a new(ish) runner but she spent time with me trying on multiple pairs and checking the fit etc.
Thank you so much
Sorry I didn't catch her name!
Great service …
The Website was very easy to use and range of products on offer was excellent and at a keen price. The shoes were delivered promptly. Wouldn’t hesitate to use Run North West again or recommend them to anyone else.
Running shoes
Item was in stock & delivered the next day, really great experience of service for me. Would highly recommend
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