What a brilliant team! I cannot fault Run North West. Helpful, knowledgeable and an all round brilliant service start to finish. I purchased running shoes online which arrived in super quick time.... See more
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Review summary
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Reviews shaping this summary
Impeccable service received. My trainers a hand written card and love heart sweets made my day that did, old school service just brilliant, companies can learn a thing or two from this company m, than... See more
Company replied
Ordered two pairs of vaporfly 4’s on Bank holiday Monday. Just received them this evening, outstanding service and will definitely be buying from them again. Highly recommend these guys.
Company replied
Really quick delivery and when I had questions I called twice and on both occassions the phone was answered really quickly. Both members of the team were really helpful and gave me all the infom... See more
Company replied
Company details
Written by the company
Run North West is your go-to destination for all things running, offering a wide range of high-quality products and expert guidance to support your passion for the sport. Our extensive selection includes top-tier shoes, apparel, and accessories from leading brands, ensuring you find the perfect fit for your needs. But we're more than just a store. We provide a diverse array of iconic running events catered to runners of all levels. Whether you're a seasoned marathoner or a beginner, you'll find a warm welcome and valuable resources to fuel your journey.
Our Commitment To You
Written by the company
- Free Shipping Over £50!
- Standard Royal Mail Tracked 24 Delivery | 1-2 Working Days (excluding Bank Holidays)
- Hassle-Free 90 Day Subsidised Returns
- We offer subsidised tracked returns via Royal Mail for £3 for up to 2 items, £6 for more than 2 items.
- FREE Gait Analysis
- We provide an In-Store or Online Gait Analysis, by our experienced team who will advise on which shoes will work best for you and your needs.
Contact info
1 Kings Close, SK9 5EB, Wilmslow, Cheshire, United Kingdom
- +44 (0)1625 528 887
- run@runnorthwest.co.uk
- runnorthwest.co.uk
5.0
Excellent
12K reviews
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Great experience
First time I’ve purchased from Run North West. Very happy with item and super super fast delivery!!! Excellent company
May 29, 2026
Unprompted review
Reply from Run North West
Hi Sean,
Thanks so much for taking the time to leave us a review.
We are so pleased you had a positive experience shopping with us.
Best wishes,
Lydia @ RNW
Second visit
Second visit to this place, met Harry again. He served with heart, spent hours to get perfect two pair sneakers for us.
May 22, 2026
Reply from Run North West
Hi Kwin,
Thank you for taking the time to leave us a review.
We are so pleased you enjoyed your experience shopping in store with us, I will pass on your kind feedback to Harry.
Best wishes,
Lydia @ RNW
Great prices and quick delivery
May 22, 2026
Unprompted review
Efficient, quick and helpful
Really quick delivery and when I had questions I called twice and on both occassions the phone was answered really quickly.
Both members of the team were really helpful and gave me all the infomation I needed.
I'd definitely use this company again - thank you.
May 22, 2026
Reply from Run North West
Hi Richard,
Thank you for taking the time to leave us a review.
We are so pleased our Customer Service team were able to assist you over the phone and you were able to get the items you required.
Best wishes,
Lydia @ RNW
Super delivery service and excellent…
Super delivery service and excellent product. A really nice delivery note was included and a little gift which was really appreciated.
May 22, 2026
Happy customer
I've bought a couple of things from Run North West as they are highly rated and offer competitive prices. On both occasions everything ran as promised with a swift delivery. I liked the personal note that comes along with the package, that was a nice touch. Would use again.
May 2, 2026
Reply from Run North West
Hi Gary,
Thank you for taking the time to leave us a review.
We are so pleased you enjoy shopping with us!
Best wishes,
Lydia @ RNW
Very quick delivery
Very quick delivery, personalised note with purchase which was a lovely touch.
May 22, 2026
Another purchase from RNW
Another purchase from RNW! Great selection of running shoes, and helpful staff giving good advice.
The only negative is that I can't visit without buying something 🤣
May 2, 2026
Reply from Run North West
Hi Tim,
Thank you for taking the time to leave us a review.
We are so pleased you enjoyed your in store experience with us.
Best wishes,
Lydia @ RNW
Excellent customer service
Excellent customer service. Trainers were a very good price (compared to other sites). Delivered within 48hrs. Very happy
May 22, 2026
Excellent fast service with great discount
As always speedy service, great value and a personalised message and some love hearts to keep me going 🤪Have used you many times and will continue to do so. Thank you
May 22, 2026
Reply from Run North West
Hi Aim,
Thank you for taking the time to leave us a review.
We are delighted that you find our service speedy and great value.
Best wishes,
Lydia @ RNW
Great Prices And Service
My Novablast 4's where at the end of their life so I decided to buy a pair of Novablast 5's. Run North West came out with great prices.
I ordered on Thursday and they were delivered next day along with a hand written note and a sweet. That was a lovely touch. I was greatful for the quick delivery so I could get back out there at the weekend. Many thanks.
May 21, 2026
Reply from Run North West
Hi Richard,
Thank you for taking the time to leave us a review.
We are delighted to hear you were impressed by our speedy delivery and you enjoyed the presentation of your order.
Enjoy your Novablasts!
Best wishes,
Lydia @ RNW
Next day delivery to Northern Ireland…
Next day delivery to Northern Ireland was great. I loved the personal touch with the little card and sweets. Great company and I've already recommended you guys to loads of my running friends.
May 21, 2026
Reply from Run North West
Hi Emma,
Thank you for taking the time to leave us a review.
We are so pleased you were happy with the speed of your order's delivery.
Thank you for recommending us to your running community, we really appreciate it!
Best wishes,
Lydia @ RNW
I purchased the wrong size shoe
I purchased the wrong size shoe. I asked them to cancel the order and they refunded promptly. Very good staff.
April 30, 2026
Reply from Run North West
Hi J,
Thank you for taking the time to leave us a review.
We are really pleased we were able to assist you over email quickly with your order cancellation.
Best wishes,
Lydia @ RNW
Wonderful 1st Experience 🤩🤩🤩
A greeting message coming from you is the one that stands out. It made the whole experience wonderful, it made me feel that you care towards your customers and not only aiming for sales but you made it personalized.
Kudos..
And also packaging is well secured and placing a noticeable Handle with Care stickers.
May 21, 2026
Reply from Run North West
Hi Mark,
Thank you for taking the time to leave us a review.
We are so pleased that you enjoyed your first experience shopping with us! Customer service along with the speed and presentation of our orders is so important to us, so we are delighted you enjoyed our services.
Best wishes,
Lydia @ RNW
Excellent customer service following on…
Excellent customer service following on from quick delivery.
May 21, 2026
Excellent service with quick delivery
Excellent service with quick delivery. especially liked the personal note enclosed.
May 21, 2026
Great service and the delivery was…
Great service and the delivery was fast. I highly recommend.
May 21, 2026
Speedy delivery
Speedy delivery, and great service, even chucked in a little sweet treat. Will be coming back for more…. And shoes ;)
May 21, 2026
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