I ordered a formal dress online, and boy was I nervous about the quality and sizing, but to my surprise... It was the most drop dead gorgeous dress I've ever worn!! Fit me like a glove as sizing was i... See more
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Tiffany from the Runway Team is amazing! I purchased the black kiki satin dress for my bridesmaids dresses and Tiffany has been so helpful. She reached out to me once the dresses were restocked, and o... See more
I wanted to get a dress for my graduation and I found the one. The collection is amazing and the customer service is expectional. Would definitely recommend this place to my friends.
Fantastic staff. Found the perfect dress I was looking for. Highly recommend it. Reasonable prices for the beautiful dresses too 😍
Company details
Written by the company
At Runway Goddess, we pride ourselves in bringing you the latest trends in affordable fashion! Our little boutique was founded in 2013 by three amazing girls who live, eat and breathe fashion. Now, as of 2023, we have a beautiful, enthusiastic team of girls who are eager to assist you in finding your perfect outfit both in-store and online! From comfortable, casual dresses and playsuits to elegant cocktail dresses and exquisite formal gowns, we've got everything you've ever needed. Here at Runway, we are dedicated to supporting Australia's brilliant range of designers, that's why you'll find 100% our brands are Australian owned! This includes our exclusive Runway Goddess label, as well as Shareen Collections, Saints & Secrets, Blossom, Angel Biba and many more! Our aim is to be your one-stop fashion shop, where you can get anything from a casual, comfy day dress to a jaw-dropping, head-turning formal gown. We are proud to offer a diverse range of styles that won't break the bank! Whatever the occasion, celebration or event, we've got you covered.
Contact info
Westfield Mt Gravatt, Upper Mount Gravatt, 4122, Brisbane, Australia
- 0490320280
- team@runwaygoddess.com.au
- runwaygoddess.com.au
Very helpful and friendly staff they…
Very helpful and friendly staff they had many different options to pick from
Amazing staff service!
Karen was very lovely
Karen was very lovely, great service and bought a lovely jacket for a wedding 🥰
Amazing customer service very welcoming…
Amazing customer service very welcoming when stepping into the shop 😊
Amazing service
Amazing service, the lady was so lovely!!!
The serve in service was there
Super friendly staff
Super friendly staff! If they don’t have your size install they can order it in with in a few days. Made looking for a dress super easy!
great customer service by sarah
great customer service by sarah, she was very helpful and lovely and overall had a good experience in this store xx
Such good service!
Came in today for the first time
Came in today for the first time! Just WOW so many beautiful pieces! Sarah was so amazing and kind and because of her I would definitely come back. The pieces I bought are so elegant and really fit my body type. I am so HAPPY and to have this as an in store shop as opposed to online hassle. Thank you :) xx
Ayla was super helpful to help me find…
Ayla was super helpful to help me find the perfect dress for my event!!
it was great!
Lovely service Aylah at my Gravatt store
Lovely service Aylah at my Gravatt store
Definitely DO NOT shop here
Definitely DO NOT shop here! I bought a dress that arrived faulted (including a stain on the dress), and the company continually refused to refund it! Really disappointing (and also illegal)!
Avoid at all cost
Would give a zero review star if I could
We had the misfortune from purchasing a dress from this company. I bought a dress for my daughter fitted by a shop assistant only to realise we were sold the wrong size. It's not too much to ask for trained staff and expertise advice considering all they do is sell dresses.
Then to be told we are unable to exchange it for a size up even though the dress had not been worn and original tags in place. This due to a 7 day exchange policy.
I asked to speak to a manager only to be told all communication is to be done by email. Avoid them at all costs. I have since spoken with two tailors who said other customers have had similar experiences with this company.
Fast shipping and good quality
I ordered a dress from here for Valentine's Day and it was shipped the same day and delivered before it was meant to. I ordered the zimmi dress and was everything i had hoped for. Would definitely recommend this shop to my friends!
Faulty item
Faulty item
This company is a scam,
I received a faulty item and had to pay for postage to return the item
They then refused to refund my money so now I have no item and out of pocket of $200
The credit note did not even work so they are a scam.
A legitimate company would of refunded my faulty item without hesitstion
Quality is so so poor
Quality is so so poor, I couldn't even wear the dress it was that bad!
Do not waste your money here, most ridiculous returns policy, such a scam that you can't get your money back and it has to be returned within 7 days!
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