Very easy to navigate and clear information and images. Painless to book, apart from paying that is, ha ha. Would recommend highly.
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It was our family's first time using Ruralidays for booking accommodation, and our overall all experience was great. Site is easy to use, houses are gorgeous and prices are fine. We booked house with... See more
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A wonderful tranquil setting - a well equipped, well looked after villa - plenty of sitting out areas so you can always find shade if you want it. Pictures really don’t do it justice and we found ours... See more
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Really easy company to deal with - great value for money. Excellent cancellation conditions provide peace of mind. The holiday itself was brilliant. Beautiful, well stocked villa with a large, fabulou... See more
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Company details
- Vacation Home Rental Agency
- Farmstay
- Holiday Accommodation Service
- Holiday Apartment Rental
- Holiday Home
- Vacation Rental
Written by the company
You’re invited to join the community of satisfied customers on Ruralidays.com’s official Trustpilot page. Since 2009, our mission has been to connect travelers from around the globe with over 2,700 carefully selected villas in southern Spain. Each property combines comfort, style and authentic Andalusian charm, ensuring you a unique and unforgettable experience. Book your perfect holiday home today and take the first step toward turning the dreams you’ve been imagining into reality. Behind this project stands a dedicated team of more than twenty professionals representing seven different countries, all united by one passion: Andalusia and everything it offers its visitors. Our staff—hailing from Mexico, Argentina, Germany, Italy, and, of course, Spain—brings cultural and linguistic richness to every aspect of our service. From personalized assistance during the booking process to insider tips on the best routes, restaurants and hidden gems, each team member shares a deep love for the land we call home. At Ruralidays, we believe that the key to a memorable holiday lies in the warmth and commitment of those who assist you. That’s why we maintain clear, open communication, listening to your needs and adapting at every turn. Join the thousands of travelers who have already trusted us and rate your experience on Trustpilot: your feedback is essential for helping us improve and continue sharing the beauty of Andalusia with the world.
YOUR OPINION MATTER TO US
Written by the company
- YOUR SATISFACTION IS OURS, TOO
- Earning your trust is our biggest reward; to this end, we strive to offer the best service in a personalised way. We'd like to know what you think so that we can improve our service. We thank you for your honesty.
- CONTACT US
- How can we help you? We will be happy to assist you. Email: reservation@ruralidays.com | Telephone: +34 951 409 873
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YOUR SECURITY MATTERS TO US
Disconnect and start enjoying your trip from the first moment. Free Cancellation Insurance | Secure Payment | Trustworthy Reservation
Contact info
Pl. Villa de Castelldefels, 1, 29006, Málaga, Spain
- (+34) 951 12 54 39
- reservation@ruralidays.com
- ruralidays.com
4.6
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Dreadful company to deal with
Dreadful company to deal with. They sell holiday lets to customers that are not suitable, not safe and do not have adequate facilities. Then they don't respond to emails. Will be taking this much further to claim a refund and compensation.
July 22, 2025
Unprompted review
Reply from Ruralidays.com
We are truly sorry that your stay did not meet your expectations.
After a thorough review of your case, we must clarify that the property you booked was accurately described on our website, including its rural access, terrain, and facilities. No request regarding accessibility or special requirements was submitted during the booking process, which would have allowed us to guide you to a more suitable accommodation.
We take your feedback seriously and remain committed to transparent communication and fair treatment for all guests.
Place was not as described in any way
Place was not as described at all. Was so unsafe for all members of the family, no matter their ability. The pool was inaccessible for the kids, photos made it look much different to how it was. The internet did not work at all, was unable to send or receive emails or even use WhatsApp. There was no lighting outside making it dangerous.
The distance to the nearest amenities are completely wrong, as the off- road dirt track is a lot longer. Inaccessible to walk anywhere from the villa due to this track also.
Also, the company keep trying to report this review to get it removed, which is unacceptable as it is true and nothing has been fabricated.
July 18, 2025
Unprompted review
Reply from Ruralidays.com
Dear guest,
Thank you for sharing your feedback.
We regret that the property did not meet your expectations. However, the listing clearly indicates the rural nature of the location, including its unpaved access road, sloped terrain, and basic outdoor facilities. The photos reflect the true layout and characteristics of the property.
The pool area is accessed via steps and a slope, and the property is not advertised as accessible for guests with reduced mobility. The WiFi is suitable for basic rural use, as stated in our Terms and Conditions, and works for standard tasks like email or browsing. For work-related needs or specific requirements, we always advise contacting us before booking.
No formal complaint was submitted during the stay, and therefore we were unable to intervene on-site or offer solutions. We always encourage our guests to reach out promptly in case of any issue.
Shameful company
Shameful company selling holiday lets for 15 people, that don’t even have an oven as advertised, with no mention of the steep, uneven and unsafe access to and around the property and pool.
July 23, 2025
Unprompted review
Reply from Ruralidays.com
Dear guest,
We are sorry to hear that your expectations were not met during your stay.
We would like to clarify that the property in question is described on our website with detailed information, including rural access, kitchen equipment (a tabletop grill oven), and the sloped terrain around the house and pool. All of this is shown in photos and stated in the listing.
Our Terms and Conditions specify that rural homes in Andalusia may have unpaved or steep access roads, and that guests must notify us during the stay if any issue arises so we can assist.
We regret that you did not contact our team while at the property, as this would have given us the opportunity to help or suggest alternatives.
Ruralidays strives to be transparent and fair to both our guests and the property owners, and we take every review seriously. However, the property is advertised as it is, and no misleading information has been provided.
Umbria del bonnette in Andalucia
Umbria del bonnette in Andalucia
Very disconcerting dealing with the villa owner
Insisted on cash handover at local garage, his niece then acted as translator and told us to follow them to the villa
First alarm bells rang when we drove up what is probably one of the worst windy steep access roads I have ever been on. One of our vehicles was damaged on the way up what felt like a mountain
It was definitely not accessible by foot
The pool was accessed up a further slope and therefore not accessible to two of our party and no children could be left unattended as there is no view from the villa
One child got locked in a room as the handle broke off
The kitchen was not suitable for a party of 12 as the only oven was a table top grill
There was a rusty BBQ which was not usable
There was no outside lighting except one bulb so outside was inaccessible at night
The place is very rural and not suitable for a family holiday
The WiFi didn’t not work and there was no phone signal
If you want an off grid experience with very basic facilities this is the one for you
July 18, 2025
Unprompted review
Reply from Ruralidays.com
Dear guest,
Thank you for sharing your feedback.
We are sincerely sorry to hear that the property did not meet your expectations and that aspects of your stay were disappointing.
Regarding the access road, as stated in the property listing and our Terms and Conditions, rural villas in Andalusia are often located in mountainous areas and may be reached via steep or unpaved roads. While this adds to the authenticity and privacy of the surroundings, we understand that the drive can be challenging for some vehicles. We regret that one of your cars was damaged on the way.
The pool area is reached by a sloped path and is not advertised as accessible for guests with reduced mobility. We recommend contacting our team before booking if accessibility is a concern, so we can help identify a more suitable property.
The kitchen facilities, including the tabletop grill oven, are shown clearly in the published photos. We understand this may not have met your expectations for cooking for a large group.
We are very sorry to hear that a child was accidentally locked in a room. The owner was available to assist with any urgent issue, and we always encourage guests to notify us immediately so we can intervene.
As explained at check-in, the barbecue is not in use due to local fire safety restrictions. A portable electric grill is provided instead, as a safer alternative.
With regard to the lighting, internet, and mobile signal, please note that this is a rural property and the services are adequate for basic use, such as checking emails or light browsing. For stays requiring reliable remote connectivity, we recommend reaching out to our team prior to booking to receive appropriate guidance.
We regret that the experience did not match what you were expecting for a family holiday. However, no formal complaint was submitted to Ruralidays during your stay, which unfortunately limited our ability to address any of the issues on-site.
Thank you again for your comments.
Villa NOT as described.
Stayed (for 1 night out of 14) at Unbria del bonnet in Constantina. On arrival we were met by the owner whom we followed to the premises. We drove up the hillside, the terrain was horrendous, so much so we damaged our car. We arrived with 6 hungry children and were unable to properly cook the pizza we bought for them as there was no oven, a microwave sized “oven” was all we had and had to cut up the pizza to fit it in. It took 2 hrs to feed the kids! Steps everywhere and uneven, steep “paths” to the pool made it impossible for one of our party to use.
Most of the light bulbs were
out, the showers didn’t drain, the WiFi didn’t work, no lighting out doors, the “bbq” was shocking. The air conditioning, available in the lounge only, was older than me. We had to leave after one night, it was neither safe nor practical to stay there.
July 18, 2025
Unprompted review
Reply from Ruralidays.com
Thank you for taking the time to share your experience. As already explained to the person that made the reservation, we are truly sorry to hear that your stay at the property did not meet your expectations, and we regret the inconvenience caused during your arrival and your short stay.
The access to the villa, as indicated on the listing, includes rural terrain typical of the Andalusian countryside. While such locations offer privacy and scenic views, the roads may be unpaved or uneven, especially in mountainous areas. We are sorry to hear that your car was damaged during the journey, and understand how upsetting that must have been.
Regarding the kitchen facilities, the property is equipped with a tabletop grill oven, as clearly shown in the photos on the listing. We understand that this made it difficult to prepare meals as planned, especially for a larger group.
The layout of the house and its surroundings includes steps and sloped paths, common in rural accommodations. Unfortunately, the house is not advertised as suitable for guests with reduced mobility, and we always encourage guests to contact us before booking if accessibility is a concern, so we can propose suitable alternatives.
We regret to hear about the issues you encountered with the lighting, the WiFi connection, shower drainage, and outdoor facilities. Please, note that the WiFi is available for basic use in rural areas (as per our Terms and Conditions), and the air conditioning is only provided in the lounge as described. Likewise, we are sorry that the outdoor barbecue did not meet your expectations—due to seasonal fire restrictions, an electric grill is provided as a safe alternative. This was offered and explained upon arrival.
Although we did not receive any formal complaint or request for assistance during your stay, which would have allowed us to act immediately, we are still very sorry that your experience led you to leave the property early.
Should you need any further clarification or assistance in the future, please do not hesitate to reach out to us.
Avoid, avoid, avoid.
Villa Umbria del Bonete - I booked through this company in March for a stay commencing on 18.7.25. The villa was not as described at all. The location was poor, and totally inaccessible on foot. The access road was unsuitable for most vehicles and our car was damaged on the way in. There was no outside lighting and we felt very unsafe. There was no oven to cater for 12 people, and just a tabletop grill which was not big enough for one pizza. We stayed one night and then left the property. I have contacted Ruralidays regarding this and requested a refund as the description is totally misleading, but they have refused this. Please do not book through this company.
EDITED due to response from Ruralidays:
The description of the villa is inaccurate and misleading. It does not state that the pool is accessed up a steep slope or steps. It does not state that the access road is up a steep slope and unsuitable for walking or most vehicles. It does not state that there is only a tabletop mini grill which is inadequate to cater for parties of up to 15, which apparently the villa can accommodate. It clearly states on the description that there is "an independent kitchen equipped with complete kitchenware, microwave, oven, ceramic hob, dishwasher and washing machine". There is no oven in the property, and we had no way of catering for our party, which included 6 children. These issues were raised with the owner and yourselves before we departed the property. I advised you and the owner that we would be leaving as the villa was not safe or suitable for our party. It is unreasonable for you to expect me to remain at the property and put my family at risk while you look into these issues raised, when there is little you can do to make the property suitable and safe.
July 21, 2025
Unprompted review
Reply from Ruralidays.com
Dear Keri,
We are truly sorry that your experience did not meet your expectations. At Ruralidays, we are committed to providing accurate and transparent information about all our properties.
We would like to clarify that the location, equipment, and access conditions of the property are detailed on the listing, based on Google Maps data. As stated in our Terms and Conditions, rural and mountainous properties may include unpaved access roads.
The oven shown in the listing matches the one available at the villa, and all photos accurately reflect the property’s features.
In line with our Terms and Conditions, issues during the stay must be reported promptly to allow our team to intervene. Unfortunately, we were not informed in time to provide on-site assistance or consider alternative accommodation.
We regret that you chose to leave the property without giving us the opportunity to address the concerns. As such, and following our cancellation and complaints policy, we cannot offer a refund or compensation in this case.
Should you need any further clarification, we remain at your disposal.
Very easy process to book villa
July 15, 2025
Reply from Ruralidays.com
Thank you for your lovely review!
Website is very user friendly being…
Website is very user friendly being easy to navigate. Booking/payment system very easy.
July 15, 2025
Reply from Ruralidays.com
Thank you for writing a positive review
Easy to book
Very easy to book, first put in the dates, then look for the right villa to book, then pay the deposit, it's that easy and easy,
This is our second year booking with this company,
Many thanks guys
July 8, 2025
Reply from Ruralidays.com
Thank you so much for your kind words and for trusting Ruralidays for the second year in a row!
We’re delighted to hear that you found the booking process smooth and straightforward — that’s exactly what we aim for. It’s a real pleasure to have returning guests like you.
We look forward to helping you enjoy many more unforgettable holidays in the future.
Left holiday homeless 3 weeks before we fly!!
We’ve just been told-only 3 weeks before our flight, that the villa we booked back in March has been double booked. Despite emailing over a week ago to confirm our booking and arrival details, we’re now left without accommodation for our family holiday. There has been no concern shown for the additional cost, stress, or inconvenience this has caused. Appalling service. Completely unacceptable
July 3, 2025
Unprompted review
Reply from Ruralidays.com
Dear Mrs. Hughes,
We are sincerely sorry for the inconvenience and disruption caused by the last-minute cancellation of your booking.
At Ruralidays, we strive to ensure all reservations proceed as planned, but on rare occasions, issues such as double bookings—caused solely by property owners—may arise. As soon as we were informed, we acted immediately by cancelling your booking and processing a full refund of your deposit.
We fully understand the additional stress this situation has caused, especially considering the specific needs of your family. Please accept our sincere apologies.
Our clients’ trust is very important to us, and we would be happy to offer a goodwill discount should you decide to give us another opportunity in the future.
I really like ruralidays
I really like ruralidays. What I dont like is that they do not show negative reviews.
June 12, 2025
Unprompted review
Reply from Ruralidays.com
Thank you very much for your message and for your loyalty to Ruralidays. We’re delighted to hear that you enjoy using our platform!
Regarding your concern about reviews, please rest assured that at Ruralidays, we never delete or hide negative feedback. We value all guest reviews—positive and critical alike—and publish them transparently. However, to ensure the authenticity of the feedback, reviews must meet certain conditions (such as being linked to a confirmed booking and a genuine stay).
If you've noticed something specific or would like to share more details, we’d be happy to look into it. Your feedback is very important to us and helps us continue improving. You can get in touch at reservation@ruralidays.com. Best regards!
Perfect haven in the hills
We have just had the perfect week in this beautiful, spotlessly clean villa. We travel to this area regularly because we love the area of Andalusia and have stayed in several villas in the same area of Torrox hills. This villa is perfectly laid out inside and is fully equipped with all you will need. The outside space is even better, with lots of options for sun or shade, and a lovely pool that is in the sun all day. There is a lovely shaded dining area alongside a super BBQ area, as well as a nice outside shower and a utility/loo area too. The views are simply stunning mixed with wonderful peace, quiet and privacy. Jesus and Veronica are just the loveliest of people, very warm and friendly. They gave us lots of really useful information and explained all we’d need to make the most of our week. Torrox, Nerja and Frigiliana are all very easily accessed from the villa, as is Competa if you want to head in the other direction. For us this villa was the perfect find, and we are actively looking for a further week later in the year. Quite simply it was 10 out of 10 for us. 🏴
June 14, 2025
Unprompted review
Reply from Ruralidays.com
Thank you for your lovely review! We hope to welcome you back soon to this or any other villa!
Booking was easy and quick
Booking was easy and quick, looking forward to going on our holiday next year but with the reassurance that we have free cancellation if we need it.
June 13, 2025
Reply from Ruralidays.com
Thank you for your kind words! We're glad the booking process was smooth for you. It's great to know you're already looking forward to your holiday — and yes, having free cancellation offers that extra peace of mind. Should you need any assistance before your trip, we’re here to help!
Jose the host is very attentive
Jose the host is very attentive. We spent our mornings hiking the hills and mountains, afternoons and evenings playing in the pool, sunbathing and bbqing. The perfect relaxing holiday. The property was clean, equipped with everything we needed and the garden is beautiful.
May 25, 2025
Unprompted review
Reply from Ruralidays.com
Thank you for your review! We'll inform the owner that you are satisfied with your stay and we hope to welcome you back to Andalusia in the future!
A wonderful place with a great view and…
A wonderful place with a great view and a very helpful owner
May 31, 2025
Unprompted review
Reply from Ruralidays.com
Thank you for your positive review!
Reply from Ruralidays.com
Thanks for your lovely review. We are happy to hear that you enjoyed our service and we hope to keep welcoming you to Andalusia :)
Sayalonga
The ease of booking this villa through ruralidays put my mind at rest. Such clear information about the villa and the area. This was our first family holiday with all three of our children so I was a little nervous! Rafa the host was excellent, touching base with us at exactly the right times offering more help if needed so was just the right balance! He then met us in the village and showed us to the villa. When we arrived it was just the wow factor! The views are incredible, the villa is immaculate, the pool is lovely! Just everything about this place made our holiday just perfect! The outside dining area is awesome we didn’t use the kitchen at all. Every inch of the villa is spotless. And a visit to Rafa’s restaurant down the road is a must, excellent food, surroundings and service! The village is a picturesque traditional Spanish town which is exactly what we wanted. The villa was so quiet and not overlooked. It really was perfect and I wouldn’t hesitate to book again!
May 25, 2025
Unprompted review
Reply from Ruralidays.com
Thank you very much for your lovely review! We are extremely happy that you enjoyed your stay in Sayalonga and we hope to welcome you back in the future!
Great villa fabulus pool
Great villa, very well organised. No problems. Super friendly host always available via WhatsApp for any issues. Only tiny issue was the double bed was very small and not overly comfortable for two people.
June 1, 2025
Reply from Ruralidays.com
Thank you very much for your review. We'll let the owner know regarding the double bed. We hope to welcome you back to one of our villas in the future!
We spent two wonderful weeks at this…
We spent two wonderful weeks at this holiday home in Alozaina . The home had every facility we needed and was superbly equipped inside and out . We wanted for nothing during the stay. Our trips into Alozaina were mainly to absorb the local culture, buy supplies from the Dia Supermarket and just enjoy walking up and down in a beautiful village . However most of our time was spent at the home . The swimming pool is perfect and eating and drinking outside , with the fantastic views of the olive trees and the mountains in the background , was a joy . I can’t recommend this beautiful home enough . The rooms were spacious and comfortably furnished and the large picture window in the kitchen/ dining / living room provided a breathtaking view of the mountains from the inside . I’d recommend hiring a car as I think without one , walks to the supermarket and back with bags of shopping would be onerous . The home is at the end of a narrow off the road track so careful driving is recommended at first to get used to it but nothing too difficult. Maria was available if needed although we didn’t need her as the home has everything! All in all a perfect holiday .
May 6, 2025
Unprompted review
Reply from Ruralidays.com
Thank you for your lovely review! We are glad to hear that you enjoyed your stay and we hope to welcome you back to Andalusia in the future :)
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