Rural King Reviews 120

Rural king has the worst on line shopping I have ever seen. Try to look up anything you want to see if they have in store, it will bring up most every thing in the store no where near what you ask for so I have given up and check other places. I would think as big as they are they would have fixed this by now try it yourself it's crazy.

I am so disappointed in rural king..and how stupid they are ...I ordered a birthday gift on the 9 th of October...by the 23 I still hadn't got an email telling me item was shipping..I called canceled my order told them to return my money to a gift card ...they had moved my item to 3 different warehouses. My money is still not returned...don't shop with them!!!

When you walk in the store they have clearance and sale items at your reach. My husband like your popcorn(free). You had a big bag next to the free popcorn for $3.99 and he brought his big bag.

This company is part of the woke agenda. Selling firearms to illegals and doesn't care about the American People

Rural King (Huber Heights) is the PITS !! Check out cashier is rude, arrogant and nasty. I attempted to return 3 (5W30) quarts of oil and the cashier yells that one quart of oil has been opened. She proceeded to insist that the oil had been used which was totally false. I politely requested to speak with Store Manager who readily accepted the return since 2 quarts were never opened and the seal was unbroken.

Purchased a pulsar 21 lawn mower from Rural king, 04/24/24. Lasted 3 months. Grove up. Calling rural king, said they could do nothing about it. Call the manufacturer, called and texted them 3 times. NO REPLY. Rural king equipment is Chinese JUNK

Terrible company. My fiance and I visited rural king in New Boston Ohio several weeks ago and I had no clue but I had a tied bag in my hand because I was shopping at another store in this shopping center and my fiance went on over to rural king. I went to our vehicle which was locked and had to go into the store where he was rural king. I go into rural king in my hometown as well and never had any issues like this. I was looking around like I always do, it's that time of year where lawn and garden items are being marked down and I've had my eyes on this fire pit for sometime. We were looking and he noticed the workers following us around the entire time. There were three that eve. Just following me and him and harassing us continuously asking if we needed help. I got aggravated and started to the front and noticed up after you pass the registers there was about 6 workers waiting on us. So humiliating there were customers in there and the man I'm guessing a manager asked to see my bag like I was a thief. I of course let him see it because I hadn't stolen anything but from the time I arrived in that store until the time I left I was looked at as a thief . I did nothing wrong besides browsing . He followed us outside and didn't even look in my bag just put his hand in it maybe to see if I'd let him look. I did and then he tells me it's policy to check everyone's bag . I told him nothing was posted and i hadn't even made it over the threshold before he stoped me right in front of everyone. They should be checking purses and everything if it's policy to check everyone's bags . I'm so embarrassed and I'll never be back to that store. I definitely cried all the way home. I am a Walmart spark driver that delivers and I've worked my entire life I have no record and I was labeled because someone seen my little bag that I had one shirt in and a pair of sunglasses I bought next door. If it's policy to check bags they should've checked everyone's that day . Customers were staring at me, the man that ran up to me embarrassed me and all the other workera who came up tome the entire time and a few walking around had their eyes on me. I'd never take anything from a store and never have.

We don't go to Rural King a lot because of distance. We buy a lot of Feed for our dogs cats chickens every week. Prices seemed good there workers were nice. Seems workers at these type of stores are friendly. Got Sportmix dog food to try for our dogs they love it. Chickens like the feed and scratch grains.

This is totally different from your other complaints, but I raise and sell bunnies to local rural King. I call and ask if they need any today since they haven't any in the store and was told since they're not broken color they don't want them. I raise Angola rabbits and sigh says " rare Rare rabbits" Only thing I see them carrying is meat rabbits . I will be taking the 1000.00 dollars I spend each month for animal food somewhere eles.

I was at Rural King today, we had a few things to pick up. I went back to look at the ducks wanted to buy a few. But when I saw the condition they were in I decided not to buy. No water, dirty cages and some looked to be almost dead. I did however speak to an associate and asked her to get someone to take care of them, She said she would get a Manger. I never once heard her call for anyone. I went back to where the ducks were and stayed around nobody showed up. I wanted to turn you all in for cruelty to those animals I still wish I would have.

My first time at rural king buying a pistol and was the worst. First the gentleman that ask to go to the computer to do paperwork deleted by mistake and I had to do everything again, that’s ok no problem. To finalize paperwork he took 2 people before me who I was waiting first ok again . 3 days to go pick up my gun and 30 minutes in lane waiting for my turn same gentleman called my name ok . Gave him my license AND stop taking care of me took 3 people to take care of , it was a lady there I said came you please take care of me ?
No he is taking care of you so you need to wait, I said but already finished so let me go faster she said no you need to wait . You know what give me my license I don’t have time for this , I left home. Now all paperwork done gun paid and I’ll wait for people to call me to pick up . Looks like they choose who they want to take care first so worst experience ever had on a gun place . You should get better people to work as a time on your place. Looks like you don’t care but you just lost another customer I have a lot a places I can buy a stuff but not there anymore.

So I found two pair of Ariat shoes to buy .,after I got home I realized they were a little tight when trying them on bc my feet were a little swollen.i decided I had better get a larger size which I knew they had a few hours before. I called to make sure they still had them so it wouldn't be a wasted trip.The girl answered and I explained the situation telling her I liked them but wanted a larger size and didn't want to drive down if they didn't have them,but she tells me they can't hold them which I can understand,but what really upset me is that she wouldn't even go check for me to see if they had any more!!!! So when I get there,find out they had sold out!!! That's real customer service!!! Have to return both for refund now!!!😞😡

I had a disappointing experience at a local store recently that I feel compelled to share. While shopping at Royal King in Bluefield, WV, a situation arose that left me feeling disrespected and unheard. Despite trying to address the issue calmly, I was met with rudeness and confrontational behavior from the staff. It was surprising to learn that the individuals involved were the HR and operation managers of the store. As a CEO myself, I believe in upholding high standards of customer service and professionalism.

It is disheartening to encounter such behavior in a retail setting, especially from those in leadership roles. I firmly believe that respect and courtesy should be fundamental values in any business. I have taken steps to address this matter through legal channels, as I believe such conduct should not be tolerated. I urge those who value ethical and respectful treatment to consider shopping elsewhere.

It is essential for companies to uphold values of respect and professionalism at all levels. As leaders, we must set an example for our employees and ensure that customer service remains a top priority. I hope that this incident can serve as a reminder of the importance of treating others with dignity and respect in all interactions.

Only buy in store. Their online service is horrible, they will take your $$ but never send you a product. Then they will randomly refund your money and claim the products cannot be shipped???

Their online ordering system (through their website) is a complete and total dysfunctional disgrace. Kept on adding my address and credit card info over and over again, only to receive error messages saying that I havent selected a billing address at least 5 times. Hopefully, my credit card info was not stolen (whoever developed that feature on their website is incompetent and likely knows nothing about cyber-security)

Online inventory is terrible! Tried to order a whiskey barrel planter at 5 different locations and all got canceled because they actually were out of stock. They clearly need to get there crap together!

Online Service is the worst in the Business. Ordered online, (which is the only way per the lady from Crystal River store) from the Spring Hill Store in June 2024. I received the confirmation of the order and then received the confirmation that it was ready to pick up. When we got there, I told the lady at the counter that we were there to pick up an order. She said sarcastically, when did you order? if today it's not ready, I told her that we ordered almost a week ago and had confirmation that the order was ready to pick up. The order was out front as usual but short and when I asked her to just credit my card, she told us she couldn't do that and could only issue a Gift Card! Well, I tried to make another order online using the gift card this weekend and again today, and it does not work! I love the store and the products, but your online service is terrible.

As far a the store goes i love it. But if have one of the credit cards and try to find out about your rewards the custom service is not good at all. You will get the run around all day. they will send you to another department that will then forward to another department and then back around the block again. we have spent a few days now and still havent gotten good results.

no help only one check out open had a return only one person in before me it took 30 min for them and could only get store credit they would not let go for i could get the receipt the employee at the desk was very rude and now i have store credit to a store that i will never use will never go into rural king again!!!!!
the store in Springfield Ohio needs to be closed down

I purchased 10 bags of compost, but no one showed up to help me load it. I recently had heart surgery so I was not supposed to lift 400 pounds. They called for help 3 times but nobody showed up to help. After 15 minutes I had to return and wait in line at the register to get a refund. There was only one cashier with 6 or more customers in line. They called for backup cashiers several times but nobody showed up. Far too little customer service to serve customers. Not a good store to shop. Zp code 44035