Beware, this is a scam. Order placed, notification re delivery company received, but when contacted re delivery it transpires they have nothing and unaware of goods. Email to company pings return st... See more
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See what reviewers are saying
Absolutely shocking service, no answer to the phone, no answer to emails, no answer to WhatsApp now we've been blocked on there Facebook page, completely disgusting service. Any messgae received just... See more
Order was processed and confirmed. I was then advised part of the item was out of stock Jumbled telephone message that when I responded to was never picked up. When calling company name not ide... See more
AJR rustics ltd/mr Joshua John Randall director. Ordered 3 pieces of furniture on 17th of January 2023 and paid in full as requested. Emailed, WhatsApp and Facebook messaged many times for an updat... See more
Company details
Information provided by various external sources
Wide range of industrial style furniture, bar stools and chairs delivered nationwide.
Contact info
Madley Industrial Estate, HR2 9NQ, Madley, United Kingdom
- rusticseating.com
1.5
Bad
118 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It looks like Rustic Seating is a fraud
April 14, 2020
Unprompted review
SHOCKING - goods damaged into pile of scrap when they were delivered.
SHOCKING - Really wished I had checked out the feedback before using - but they trade online as KDJay.co.uk albeit it has a front called Rustic Seating
Really wished I had checked out the poor feedback on this supplier. They have not responded to my mail.
They have left the goods in pieces on my drive and they are totally unusable.
I used PayPal - I hope that PayPal protection will cover it.
Shocking
April 9, 2020
Unprompted review
Absolutely thrilled!
Easy website, good email communication. Super fast delivery. Well packaged chairs. Excellent quality. 100% delighted!
April 9, 2020
Unprompted review
Not happy with stiching on one of the…
Not happy with stiching on one of the chairs. Delivery etc awesome. But if it weren’t for the hassle I would have returned one chair.
April 9, 2020
Unprompted review
Table
Lovely table delivery on time as advised. Unfortunately a few screws missing but luckily I had some from the table I previously had.
April 6, 2020
Unprompted review
Easy to order online
Easy to order online, quick delivery and easy to assemble
April 6, 2020
Unprompted review
Delivery etc on time,alas one stool had…
Delivery etc on time,alas one stool had 2 dents in the wooden seat.The were not very expensive but still would prefer NO Damage🙄.
April 4, 2020
Unprompted review
Delighted with my purchase
Delighted with my purchase. Very prompt delivery too.
March 30, 2020
Unprompted review
delivery prompt and goods as described…
delivery prompt and goods as described very happy.
March 30, 2020
Unprompted review
Great service
March 24, 2020
Unprompted review
Perfect bar table for our kitchen
Perfect bar table for our kitchen. Actually matches with our stools which were purchased from elsewhere. Great price and delivery was extremely prompt. One happy customer.
March 23, 2020
Unprompted review
lovely garden table
lovely garden table. strong, well made. Would deal with this company again. Prompt service. Thank you
March 22, 2020
Unprompted review
I love my new chairs for my dining…
I love my new chairs for my dining room. Great price, great quality.
March 19, 2020
Unprompted review
Nice Benches but came with no…
Nice Benches but came with no instructions and they were very hard to put together. Overall I’m pleased with them though. They look great!!
March 6, 2020
Unprompted review
Beautiful stools at a great price and…
Beautiful stools at a great price and really fast delivery
March 5, 2020
Unprompted review
Good product - late delivery
Product was great when it arrived, but I ordered it express delivery (1-2 days) for the launch of a particular event, but actually got it 12 days after ordering. There was no number to call. I emailed and got a reply acknowledging the mistake was made by 'human error'. We can all make mistakes, but it was unhelpful.
March 1, 2020
Unprompted review
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