rwkgoodman.com Reviews 

806
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication, often highlighting their ability to go above and beyond expectations. The service provided is frequently described as excellent, with many appreciating the clear, prompt communication and efficient handling of their cases, leading to successful outcomes. Reviewers often felt supported and understood, especially during difficult times, with the team demonstrating compassion, empathy, and a commitment to achieving the best results. However, some people mentioned dissatisfaction with communication, reporting ignored requests and a lack of dialogue, which led to frustration. A few other people also felt that some staff members lacked professionalism, citing issues with etiquette, incorrect salutations, and spelling mistakes in important documents.

What people talk about most

Staff

Consumers find staff to be consistently professional, responsive, and proactive, with many reviewers... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's professionalism, clear... See more

Response time

Customers consistently note positive experiences with response times, highlighting that teams are... See more

Claim

Reviewers highlight positive aspects of claim, with many customers expressing satisfaction with the outcomes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company to sell my house and now my Dad’s apartment. The conveyancing assistant Lucy Wells was amazing! She always answered the phone and responded to emails promptly. Her calm manner was re... See more

Rated 5 out of 5 stars

I would like to say a massive thank you to Laura Wilkinson for her support through a very difficult time. Laura has been thorough offering the best advice from start to finish, her hard work, dedica... See more

Rated 5 out of 5 stars

We would highly recommend Nicole and her team (Caroline and Dominic) at RWK Goodman. As first time buyers we felt pretty clueless about the process but Nicole took the time to explain things to us and... See more

Rated 5 out of 5 stars

Tina Pettinger (Solicitor) & Tracy Merry, Oxford, made a great conveyancing team. Really helpful, efficient, friendly and professional. I was always kept up to date, especially at the point of exchan... See more


Company details

  1. Lawyer
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

RWK Goodman are highly respected solicitors offering specialist advice to both Corporate & Private Clients. For all enquiries call 0800 923 2073.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

806 reviews

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No recent history of asking for reviews

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4.7

All reviews

(806)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Katherine Lauder

Katherine Lauder is a family solicitor that I would highly recommend.
Very professional and understanding. Communication was always clear and given with great care.
Katherine is someone who you can clearly tell is in her job because she loves it. Very approachable and made me feel at ease to openly discuss any matter without being judged. I cannot thank her enough for her time, patience and support.
Olivia and Laura were also great at communicating via emails and phone calls and all communication was dealt with in a timely matter.

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed with rwk goodman…

Very disappointed with rwk goodman who dealt with my separation of assets and simply paying off an old mortgage , creating issues where there weren’t any being passed to different colleagues weekly and then hit with a huge bill close to 10k , I still don’t have a final statement of costs , slow , poor and very expensive .

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Katherine Lauder - Family Lawyer

Katherine acted on my behalf for well over a year. The whole experience from day one was absolutely first class.

Her knowledge (as you would expect from an RWK partner) is second to none. Her manner in helping me through a difficult period was exactly the right blend of professionalism and compassion. She was always prompt in her replies and always made time for me when I needed it.

Katherine achieved exactly what I had hoped for from the settlement, often in very difficult circumstances.

I cannot speak highly enough of Katherine and have no hesitation whatsoever in recommending her. If I were able to rate higher than 5 stars then I would!

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Clear & Responsive Solicitor

Mailk and Marie both did a great job of carrying out the purchase of a property for me. They were very responsive to communications and a pleasure to speak with over the phone. I'd happily use their and RWK Goodman's services again.

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Gurpreet and the team are amazing

Gurpreet, Fajar and the amazing team at RWK have helped me on several occasions with sales and purchases of properties.

They are amazing at what they do, talk in plain English and so honest.

I would highly recommend.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Understanding solicitor

My solicitor Katherine Lauder was very understanding and approachable and guided me through a difficult process over a 2 year period with extreme skill and patience. Highly recommended.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

I used this law firm to purchase my…

I used Rwk goodman law firm (Oxford) to purchase my property. They were excellent specially my dealings mostly with Mr Malik khalid and Marie Doran, they both were very professional, knowledgeable and kept me updated every step of the process. Excellent service they have provided.
I would definitely recommend others to use them for property purchases.

Regards,
M. Tariq

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Word of mouth recommendation

I was recommended Jayne Martins by word of mouth to help with my divorce's financial settlement and paperwork. After an initial free consultation with her, I felt it was the best out of all the options I looked at and was happy to use her services as my solicitor. Other companies were charging extortionate rates in comparison, and if you didn't know what you were going to get, then that doesn't help. The fact that Jayne and RWK were recommended to me was already a big plus. Jayne is really nice, patient, super professional, timely, efficient and knowledgeable and was able to provide me with guidance and reassurance during this time. I felt very supported and confident that everything was in good hands. Her assistant Sam was also incredibly professional and efficient. Really happy with the service and outcome, especially as you don't really know what to expect if it's your first time. I can't recommend her and RWK highly enough, thank you!

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Medical Negligence Claim

Sophie Angwin-Thornes dealt with my medical negligence claim with such compassion and professionalism, she kept me informed throughout the process. I couldn't recommend Sophie highly enough. A gem to the company. Thank you so much Sophie

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

We had David Hughes act on our behalf…

We had David Hughes act on our behalf he came to our house all the way from Oxford. We appreciated that.My late husband Trevor John had mesothelioma that he got from working with asbestos. David was very supportive and understanding so very nice and pleasant nothing too much trouble ever. Especially as we had only just found out what Trevor had got and trying to take it all in and with making a claim. David was so sincere I couldn’t have wished for anyone better and he succeeded in getting a good settlement for me so that I will not have to worry financially. I can only thank David so much for what he has done for me.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

A Testament to Exceptional Legal Support and Understanding

From the very first call, it was evident that this firm genuinely cares. Unlike other law firms that dismissed my case without listening and within minutes or failed to follow up, this team not only took the time to listen but also demonstrated an in-depth understanding of the complexities involved.

They approached my situation with a level of empathy and expertise that is exceedingly rare in today’s legal landscape.

Having endured the challenges of post-traumatic adjustment disorder, I often find it difficult to articulate my thoughts swiftly. However, the team’s patience and attentiveness made me feel truly heard. They not only grasped the intricate details of my legal matter but also fully appreciated the difficulties I face in communicating due to PTAD.

This firm possesses sharp, swift legal minds who prioritise understanding their clients’ unique needs. Their combination of legal acumen and compassionate service, I believe sets them apart as an extraordinary resource in the legal field.

Exceptional in every sense—highly recommended for anyone seeking both depth of knowledge and genuine care.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Mesothelioma Compensation Claim

Michael Wolstencroft has been dealing with my dad’s asbestos compensation claim since I contacted RWKGoodman in January 2023. He has guided us through the whole process with such empathy, kindness and professionalism. All contact that was made with my dad during his battle with his terminal mesothelioma was done in a very sensitive way. Once my dad sadly died, he helped myself and my brother through to the end of the claim, being on hand whenever we needed his help or advice. With Michael’s expert help we won the claim with the insurance company and this has lead to a sizeable amount of compensation being paid to my mum for her loss. We can’t thank Michael enough and would highly recommend his services at RWKGoodman

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Where do I start….

Where do I start….
I found my self in a really
Horrible personal/family situation last year and realised I needed legal support. I contacted Katherine and within a few days had a free 30 minute consultation with her. Katherine was genuinely so caring, kind and understanding and yet so professional. She explained everything to me and answered all of my questions. She gave me advice on what I needed to do next meaning I didn’t have to actually instruct her just yet but she explained if at any point I needed to instruct her she would be more than happy to. 1 year later we found ourselves being taken to court. I contacted Katherine who arranged a call straight away. I was really struggling with my mental health due to the stress of everything and again Katherine was so understanding. Katherine and her team where there every step of the way. Emails and calls responded to quickly and efficiently.
Having never used a solicitor before I didn’t know what to expect but Katherine and her team went above and beyond for me and my family resulting in us getting the best result in court!!
I can’t thank Katherine enough. Obviously I hope I never need legal support again but if I do I will be contacting Katherine straight away. For me finances was a huge difficulty. Katherine was very open and honest from day 1 about the fees and never put any pressure on us which again really helped us trust in her.

It’s really hard to put into words how incredible Katherine and her team where without going into my personal situation but honestly if you find yourself going to court for any family related issues including domestic violence and child protection concerns then I highly recommend you get in contact with Katherine.

August 2, 2024
Unprompted review
Rated 4 out of 5 stars

Injury claim review

RWK Goodman's team thoroughly and diligently handled my injury claim over a protracted period of time, due to its nature. They were clear about the process, consequences of decisions and their advice throughout the case. The cases complications and legal pathways were expertly handled and brought to a final conculsion.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Prepared to go the extra mile

Laura and the team at RWK Goodman worked hard on our case. They were thorough and across all the detail of the claim. We were happy with what was achieved on our behalf.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Forced house sale - the Dream Team

I can’t praise the team of Ian McEwan and Scarlett Doyle,who took over my case, enough. I was in an awful domestic situation where I needed to force a house sale. Scarlett held my hand throughout the whole traumatic process. Nothing was ever to much trouble. She was kind,caring and her professionalism whilst dealing with the other parties Solicitors was second to none. I am now in a settled place and I know that this wouldn’t be the case if it wasn’t for Scarlett

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and compassionate

Loosing Dad was awful and we really weren't relishing going through the legal process. Rachel Hicks was absolutely amazing to deal with. She was professional, compassionate and friendly. She had patience with us when we had tears and we felt we could completely trust her to do the best for my Dad's memory.

Thank you Rachel, we couldn't have done it without you.

June 6, 2024
Unprompted review

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