A pin felt out of my glasses and I am going on holiday, so I thought of R Woodfall and popped in to see if they could fix it. 10 mins later the ladies of the SE26 branch were not just helpful, but del... See more
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Had a fantastic experience with R Woodfall Opticians. The eye checkup was thorough, professional, and clear. The staff made the eyewear fitting seamless and helped me pick out the perfect pair with gr... See more
Company replied
As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... See more
Company replied
I used to go to Specsavers because I thought it would save me money, but I never really got on with the glasses I was prescribed there and they actually used to make me feel quite sick. I swit... See more
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Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - Sydenham
Written by the company
Welcome to the R Woodfall Group of independent family owned Opticians
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
6 Sydenham Road, Sydenham, SE26 5QW, London, United Kingdom
- 020 8778 4557
4.9
Excellent
411 reviews
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Very friendly team
Very friendly team. Very aware of children's needs and behaviour. The optician was lovely and very clear with how the test was gonna be carried out. My daughter had a nice experience
September 29, 2025
Excellent service
Quick, efficient, thorough and very polite, both adult and child v happy, thank you
September 27, 2025
Reply from R Woodfall Opticians - Sydenham
Thank your dearly for your review, we are pleased to have been able to assist you with our excellent service!
Had a very warm experience
Had a very warm experience, friendly people. Trust them 100% with my eye health.
September 11, 2025
Reply from R Woodfall Opticians - Sydenham
We are delighted to be your eye care provider and are pleased to have assisted you with a thorough sight test. Thank you for your feedback and for choosing Woodfalls Sydenham!
All the staff are so helpful and so…
All the staff are so helpful and so knowledgeable - and really went the extra mile to help me sort out quite a lot of complicated variables!
September 15, 2025
Reply from R Woodfall Opticians - Sydenham
Our Staff at Sydenham are delighted to have been able to help you. Reviews like this encourage us to continue working as hard as we do. Thank you very much for the visit!
I have been using them for over 40…
I have been using them for over 40 years and have always found them to be really helpful
September 10, 2025
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind review, we are pleased to hear that our 5-star service keeps you coming back to us. We really appreciate your continued support and look forward to seeing you again!
Really great opticians
Really great opticians, very friendly, my kids love having their eyes tested!
September 2, 2025
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind review. It is a pleasure to take care of your family's eye health! We look forward to seeing you again.
Always feel well looked after by staff…
Always feel well looked after by staff who know their products + the eye test is very thorough.
September 8, 2025
Reply from R Woodfall Opticians - Sydenham
We are delighted to be your eye care provider and are pleased to have assisted you with a thorough sight test. Thank you for your feedback!
The service I've received has been at…
The service I've received has been at superlative level on all aspects.
September 1, 2025
Reply from R Woodfall Opticians - Sydenham
Thank you very much for leaving us your feedback, we are glad to have been of assistance.
Great service may son had to get…
Great service may son had to get replacement frames for his glasses. Lenses were swapped over really quickly. Staff were very professional and pleasant to deal with.
August 30, 2025
Reply from R Woodfall Opticians - Sydenham
We are pleased to have been able to arrange a quick replacement for your son as going without glasses can be quite difficult for some of us. Your feedback is greatly appreciated by our team at Sydenham and we are always happy to help.
Polite and professional
August 29, 2025
Reply from R Woodfall Opticians - Sydenham
Thank you for your feedback.
Super friendly staff
Super friendly staff. Always make my son and I feel welcome. Richard made my son howl with laughter.
Everyone is so kind, yet totally professional. The optician was very patient with my son, even when being asked 101 questions about all the equipment she was using to test his eyes. Thank you for a brilliant experience. Wouldn't go anywhere else.
August 15, 2025
Reply from R Woodfall Opticians - Sydenham
Thank you for suck a lovely review!
Our team at Sydenham are delighted to have been of assistance. Richard is a highly valued member of our team here, and he will be pleased to know that his jokes are appreciated by someone :)
Thank you very much for choosing Woodfalls Sydenham, we are always happy to help if needs be.
The quality of the staff
August 22, 2025
Reply from R Woodfall Opticians - Sydenham
Thank you very much for your 5-star feedback!
Reply from R Woodfall Opticians - Sydenham
We are pleased to hear that you are happy with the customer service on your visit to our Sydenham practice.
Have been using this same branch in…
Have been using this same branch in Sydenham for 47 years. Every one professional and friendly and impeccable service.
August 13, 2025
Reply from R Woodfall Opticians - Sydenham
Your review is greatly appreciated by our team at Sydenham! Thank you very much for your continued support, we are glad to have been of assistance.
Lovely and welcoming opticians
I've been using wood fall opticians for a few years now and they are amazing. All staff are very welcoming and has made mine and daughters experience very positive.
I wouldn't go anywhere else and would highly recommend.
August 20, 2025
Reply from R Woodfall Opticians - Sydenham
Thank you for your kind review, we are pleased to hear that our great service keeps you coming back to us. We really appreciate your continued support and look forward to seeing you again!
Lovely service from all members of…
Lovely service from all members of staff from reception to the eye test itself. Really good quality products and knowledge with a personal touch. Would recommend highly for anyone looking for a more personal, tailored experience.
August 15, 2025
Reply from R Woodfall Opticians - Sydenham
Our team are pleased to hear that you had great service throughout your visit to us! We do try to deliver top service to all of our patients so we are pleased it does not go unnoticed. Thank you very much for your review.
Reply from R Woodfall Opticians - Sydenham
Thank you for your review.
Friendly staff in shop
Friendly staff in shop, good advice given for Dry Eyes, and altogether a good experience.
August 11, 2025
Reply from R Woodfall Opticians - Sydenham
Our team greatly appreciate your feedback.
We are pleased to know that you had a good experience on your visit to us! Thank you very much for choosing Woodfalls Sydenham.
Friendly and knowledgeable staff
August 4, 2025
Reply from R Woodfall Opticians - Sydenham
Thank you for your review.
Reply from R Woodfall Opticians - Sydenham
Thank you Mr Bryan for your review, we sincerely appreciate you taking the time to leave your feedback.
We are sorry you feel our prices are too high, we ensure we are competitive in the independent optical market as we monitor prices very carefully, we also endeavour to offer prices to meet all budgets where possible.
In some areas we did not increase our prices inline with inflation for many years, but the cost of running a business has severely escalated over the past 12 months and hence were forced to make adjustments.
We very much appreciate your business and hope to be of service again in the future.
Kind regards
Woodfalls team.
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