A pin felt out of my glasses and I am going on holiday, so I thought of R Woodfall and popped in to see if they could fix it. 10 mins later the ladies of the SE26 branch were not just helpful, but del... See more

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Had a fantastic experience with R Woodfall Opticians. The eye checkup was thorough, professional, and clear. The staff made the eyewear fitting seamless and helped me pick out the perfect pair with gr... See more
Company replied
As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... See more
Company replied
I used to go to Specsavers because I thought it would save me money, but I never really got on with the glasses I was prescribed there and they actually used to make me feel quite sick. I swit... See more
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Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - Sydenham
Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
6 Sydenham Road, Sydenham, SE26 5QW, London, United Kingdom
- 020 8778 4557
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Reply from R Woodfall Opticians - Sydenham
Wonderful people …
I really enjoy my visits as the people are really cheerful and helpful

Reply from R Woodfall Opticians - Sydenham
Lovely staff
Lovely staff. Good range of glasses. Patient Optician who made me feel at ease.

Reply from R Woodfall Opticians - Sydenham

Reply from R Woodfall Opticians - Sydenham
Really nice and extremely helpful…
Really nice and extremely helpful people. I broke my readers while visiting family and just before heading to the airport. They fixed them on the spot and with a helpful smile.
Thank you!

Reply from R Woodfall Opticians - Sydenham

Reply from R Woodfall Opticians - Sydenham
Eye review after Cataract surgery
Staff were professional and friendly, very customer service-oriented and not salesy. The optician, Rishi, was very thorough and explained in understandable language what she was doing and the options available to me. Highly recommended.

Reply from R Woodfall Opticians - Sydenham
Friendly staff plus clarity re eye…
Friendly staff plus clarity re eye examination of the purpose of each test plus outcome. This meant I understood everything much better.

Reply from R Woodfall Opticians - Sydenham
Always receive a good level of care…
Always receive a good level of care from all of the team.
More personal attention from all staff.

Reply from R Woodfall Opticians - Sydenham
Good and lovely staff
Good and lovely staff. So expensive, looking forward to leaving

Reply from R Woodfall Opticians - Sydenham
Two-yearly eye test
Very helpful and friendly staff. The optician for my eye test patiently explained everything, answered all my questions, and made me feel at ease throughout.

Reply from R Woodfall Opticians - Sydenham
Sight Saver
Have used them for years. Local opticians run by local people. Welcoming, fun and most importantly spotted a couple of eye problems very quickly and referred to a teaching hospital.
The hospital were grateful they could take early action to mitigate the issues which untreated would lead to blindness.

Reply from R Woodfall Opticians - Sydenham
Always helpful
Always helpful, and I trust to all teams. They are very kind and friendly people.

Reply from R Woodfall Opticians - Sydenham
The staff as usual and in particular…
The staff as usual and in particular Sara who examined my eyes and gave such good advice

Reply from R Woodfall Opticians - Sydenham
Very informative throughout the whole…
Very informative throughout the whole process.

Reply from R Woodfall Opticians - Sydenham

Reply from R Woodfall Opticians - Sydenham
Made to feel comfortable by every member of staff.
Very efficient warm and friendly staff.
Thorough examination by the optician.
Wide selection of frames to choose from with a reasonable and varied price range.
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