A pin felt out of my glasses and I am going on holiday, so I thought of R Woodfall and popped in to see if they could fix it. 10 mins later the ladies of the SE26 branch were not just helpful, but del... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a fantastic experience with R Woodfall Opticians. The eye checkup was thorough, professional, and clear. The staff made the eyewear fitting seamless and helped me pick out the perfect pair with gr... See more
Company replied
As always my and my husband’s recent visit to Woodfalls in Sydenham was fantastic. The staff are all so lovely, welcoming and helpful. The optician was so thorough, and gave each of us some really use... See more
Company replied
I used to go to Specsavers because I thought it would save me money, but I never really got on with the glasses I was prescribed there and they actually used to make me feel quite sick. I swit... See more
Company replied
Company details
- Eye Care Center
- Audiologist
- Contact Lenses Supplier
- Emergency Care Service
- Glasses Store
- Sunglasses Store
About R Woodfall Opticians - Sydenham
Written by the company
We are a group of friendly, expert, optical practices who have served our communities in South East London, North Kent and Surrey for decades.
We have many years of experience in taking care of all our customers’ eye care needs and concerns. Our friendly team of eye care professionals offer quality eye care, optical products, and exemplary customer service to all of our clients. We make sure to take the time to hear the needs of our customers and have since developed a recipe for a consistently enjoyable experience.
Our team of experienced optometrists, dispensing and contact lens opticians are dedicated to providing you with exceptional quality eye care services, at fair prices, you can trust us to take care of your eyesight and vision needs.
We offer a wide range of services including specialist eyecare, dry eye management, sunglasses, children’s eye care, myopia management and hearing care.
Our practices are located in Crystal Palace, East Dulwich Purley, Sydenham, Welling, and West Norwood. We look forward to welcoming you to the renowned Woodfalls experience.
We pride ourselves on the expert and friendly service we offer at each of our six branches.
The clinical reputation and range of services offered by Woodfalls has continued to grow, our success has been due to our committed optometrists, fully qualified dispensing and contact lens opticians, optical assistants and a team of dedicated support staff.
Our practices are fully equipped with the latest in optical equipment and all of our branches offer specialist services. We have the latest OCT (optical coherence tomography) machines at all six sites, we now also offer Optomap scanning, plus The Hearing Care Partnership to provide all things audiology.
As an independent group of opticians we dedicate the time necessary to ensure our customers receive the best care and advice. We work closely with our clinical partners to ensure we focus on our local communities and provide the very best clinical care.
Contact info
6 Sydenham Road, Sydenham, SE26 5QW, London, United Kingdom
- 020 8778 4557
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from R Woodfall Opticians - Sydenham

Reply from R Woodfall Opticians - Sydenham
Very good examination of my eyes
Very good examination of my eyes. Efficient service, helpful and excellent staff.

Reply from R Woodfall Opticians - Sydenham
A superb service from a most helpful…
A superb service from a most helpful team, in particular, from the optician.

Reply from R Woodfall Opticians - Sydenham
Very friendly and professional
Very friendly and professional. A good range of frames and prescription details were explained clearly.

Reply from R Woodfall Opticians - Sydenham

Reply from R Woodfall Opticians - Sydenham

Reply from R Woodfall Opticians - Sydenham
Barry Milton
Extremely thorough eye test with good advice on eye cleaning and eye care.

Reply from R Woodfall Opticians - Sydenham
Friendly and Professional
It is always a pleasure to visit because everyone is so friendly, helpful and professional.
Nothing is too much trouble. The atmosphere is always a pleasure.

Reply from R Woodfall Opticians - Sydenham
Excellent care from reception staff
Excellent care from reception staff, and amazing care from the optician who took a great deal of time to explain fully her findings and the requirement for a new prescription

Reply from R Woodfall Opticians - Sydenham
Reassuring professional experience
I was concerned about the way my previous nationwide opticians rushed an eye test, so approached Woodfall and was reassured by the care with which the tests were carried out. Moreover the equipment used seemed to check more issues than in previous tests / scans.
I was also impressed with the knowledge and guidance given about appropriate lenses and RayBan Aviator frames – a design I adopted and reordered regularly since 1972, now updated with stronger arms.
Service was very friendly and my spectacles were delivered on time with a helpful fitting session.
Overall a promising start to what will hopefully be a long relationship.

Reply from R Woodfall Opticians - Sydenham
Optician visit
I was made welcome by the receptionist .The optician was very reassuring and answered all the questions I asked.She explained how my eyes were working and what might help to improve my eye health.She was easy to talk to and very helpful.
The receptionist that fitted the glasses prescription was very polite and let me choose what I wanted and was very chatty as was Richard when I picked up my glasses which was within the time I was told.All in all a pleasant experience.Thank you.

Reply from R Woodfall Opticians - Sydenham
A satisfied customer…
The Optician explained things in a clear and friendly way. Jackie who helped me choose my new specs was as always great!

Reply from R Woodfall Opticians - Sydenham
Very thorough better than spec savers🙏👍🏻👍🏻

Reply from R Woodfall Opticians - Sydenham
Trusted to look after my eyes.
Always careful of getting things right, friendly and honest with advice on frames.

Reply from R Woodfall Opticians - Sydenham
Fantastic staff
Fantastic staff. Really friendly and helpful. Both my boys had eye tests and youngest required glasses. Very smooth experience.

Reply from R Woodfall Opticians - Sydenham

Reply from R Woodfall Opticians - Sydenham
Eye examination
Professional approach to all parts of the eye test experience.
Scan of the eyes available
No pressure to purchase new spectacles.

Reply from R Woodfall Opticians - Sydenham
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.