Ryanir Reviews 

I've been having issues trying to complete payments and every time I get to the end it says theres a network error. By the time I come back to rebook the ticket within 5 minutes it's gone up £10. This is happened to me twice now

Never ever again, and I will tell everybody about my experience.

First of all, I ended paying more than I would have for other tickets.

Second. We were 4 people travelling from Paris to Copenhagen, 3 adults and 1 12 year old.
The 4 adults were checked in online without problems, but we couldn´t check the 12 year old in online, so we had to go to the check in desk. And we had to pay 55 euro for that, The staff at the airport didn´t understand this either, because they couldn´t see any problems, and advised me to try to get the money back.
Ryanair refuses
By the way, the app was downloaded that same day.
We did everything right, but their "system" forced me to check in the 12 year old diffently than the rest of us and demanded money for it.
To me the that is low life theft.
Never ever again.
Jannie

Every time, I say "ah they can't be as bad as last time" and guess what???
Save a few euro but ALWAYS a nightmare. Just pay the extra couple of bob and go with ANY other airline.
This time they sent me a mail to tell me they're changing plane so need to change seats.
After waiting online and on the phone for *OVER AN HOUR* while being told "your call is important to us", (if it's so important answer the flippin' phone)
BUT only one seat is affected so they move that one (our son's) so we've paid to sit as a family and look after our kids but now one of the kids will be moved while the rest of us can't move, on a flight in 5 months with loads of empty capacity.
Just horrible!!!

Also a note for Trust pilot - there should be a 0 star option, one out of five is 20% and they don't deserve that

Flight delayed twice. We're only going away fir a weekend now it's spent most the time in the airport because apparently they need to de ice there plane. Awful! Flown twice both horrendous never again easy jet all the way

I just think their webpage is designed to rip off customers, hard to get direct contact wwith support, refund page is, in my opinion deliberately made so no refund can get submitted.

Once finally a support rep get to talk to you, he is just referring to FAQ, and general directions. They offer complaint office, but how do you get in contact with them? on the left collumn ..
He constantly mentiones high demand, on refund page, and on on each section of their page... Really bad.

Ryanair does not do any refunds, so do not bother to pay for any insurance, when booking a flight.

Every time Ryanair at stansted to Dublin!! Useless service, constantly late and now sitting on a plane at gate over an hour late and now saying not sure this plane is going anywhere as an engine issue - is it really, or just late anyway!! How would we ever know when there is always something!!

I write a few reviews on Trust pilot and feel the need to give Ryanair a positive review after reading alot of negative comments. We arrived last night into East Midlands from Palma having flown outbound 8 days ago both flights were very reasonably priced and if you use common sense check all the rules before you book regarding check in, baggage allowance etc our flight out was 10 minutes late inbound 10 minutes early and you should realise you are with a budget airline and accept it we have flown countless times with them and only once my case was lost it turned up at home by courier 2 days later .

Terrible terrible terrible. Stay away like from fire.
They delayed my flight by 4 hours and then decided to move it to another location.
Also to change the time of the get back flight.
The best part is they say "they are not committing to land in the requested place" so they are not going to refund for the flight.
Worst airline I've seen

I was charged double for baggage weighing less than 10kg. Despite proving this with a photo showing the weight - Ryanair is refusing to refund the extra costs. So, in effect they have defrauded me.
Please, please do not fly with this disgusting company not matter how cheap the flights are. If anything goes wrong they will dig their heels in and you will be denied your legal rights. How they get away with it is gobsmacking.

Stansted Faro 06/09/2022 18.50 take off sat on runway 1 hour 15 mins.... toilets stunk

Best airline in the world, nothing comes close to their exceptional service. You don’t need to bring your own tape measure to prove your carry on item is within the specified dimensions, they happily confirmed this for me by measuring themselves.

They take off nearly on time, only a 3 1/2 hour delay, this was fantastic :)

They kindly offered a transfer of flight after the last call for the original flight, having gone past passport control. This can only be the fault of the customer, don’t blame poor Ryanair

I was given a voucher for €4 to spend on food/ drink at the airport. It’s a shame it was given to me an hour after I had landed, this is totally my fault of course. I should have been a better customer. If I was a better customer, I could have bought a whole bottle of water.

I sought help from their online support, luckily I was high up the queue in 188th place. Totally my fault it kept disconnecting and was put back to the queue but happy to wait 200th in the queue if it means I get to talk to one of their amazing service agents.

I had to snap them up on their amazing deal of £10 for a sandwich and a drink, you won’t get that offer anywhere else! What a deal! If only I could have put the reasonable €4 voucher that was given to me after I landed towards it. I will fly with them again just to take them up on that amazing deal. £10 for a sandwich, I mean wow! I’m going to stock up next time and buy 10.

I don’t understand why people are so negative about this company, they are truly exceptional. The service can’t be faulted.

The prices are a joke! If you can, definitely avoid at all cost! When you try to book a ticket through the app, in the middle of the process it will go to server error, just so you will have to re-book with a much higher price! They are basically robbing people! Discusting!

Very greedy, dishonest and disorganized airline. Just had a flight with them. Family of 6 people were given seat at 5 different locations in the plane, no care for childrens age. We had flights with other two airlines on the same holiday, got seat in one row for all family members, we did not had any problem with the size of our luggages. But Rynairs employ said that we couldn't have the luggage in cabin. But if we pay 70 euro for a bag of 8 kilo even though it was not overweight, then it is alright to have it. Very disappointed to have flights with them for the first time. Never again.

Was using a time on a booking. Filled up all the info and bank card data,while I am paying they put the price up. As more you search, they higher the price. Hate such a companies, who is making the price up just because you was willing to buy. Thats called cheating

Credit where credit is due and I and many others on a recent flight to Portugal were furious that we were forced to wear face masks despite not be a legal requirement and not enforced at departure or arrival airports. I complained and on my return flight found that there was no forcing of mask wearing and nor were the staff threatening us with stopping us flying if we didn’t comply as happened on the way out. It appears that Ryanair listened to customers who just want to get on with a normal life after an oppressive 2 years and dropped the Covid theatre. Masks don’t work as every single person I know who caught Covid in 2020 did so wearing a mask so to drag it on when there are more pressing matters was foolish and authoritarian. I’m pleased this has gone and the Portuguese staff on the plane were excellent. I’ll forgive Ryanair, for now!

I have never seen in my life the worst reason to not let someone in the airplane. I had a flight from London to Italy. Before going on a plane we waited 20min OUTSIDE so i smoked a cigarette when I saw the other people smoking and the employee of Ryanir said that she refuses to let me on the plane because I was smoking, I normally tokd her that the other people was smoking too and there was no sign that I couldn’t smoke in that area. Then I showed her a sign inside the building that said:”No smoking INSIDE the building.” and do you know what she said? That the outside counted as a “building”. I couldn’t get on the plane I couldn’t get the other plane because apparently now I can’t fly with them anymore and I had to pay way much for the hotel here and to get to the other airport with a different airline.
I asked people around and called to consulate Slovenia because I’m their citizen and they that that this shouldn’t ever happened and they didn’t ever heard about more stupid reason. They are disgrace compared to the other airlines!
The worst experience ever, please DO NOT FLY WITH THEM! Everything is better than that airline!

Worst airline ever’ very unorganised at the airport waited over 130 munite

Ryanair send me this email
We refer to your recent booking PH3C9X
PLEASE TAKE NOTICE that due to a chargeback raised on a previous booking C2V6VS the amount of 2,708.20 DKK remains due and owing by you to Ryanair. IN ADDITION, TAKE NOTICE that until the amount outstanding has been paid, you will not be entitled to check-in for flights or travel with Ryanair.
All Ryanair bookings are subject to GTCC13.4 advises that is there are outstanding payment(s) due to us in respect of a previous fight or (flight related services) owing to payment having been dishonoured, denied or recharged against us, you must reimburse us when we ask you to.GTCC7.1 entitles Ryanair to refuse to carry any passenger that has an outstanding debt due to Ryanair.

The fly was cancelled, I have been charged for the flytickets, back in 2019, and the fly in April 2020 have been cancelled. now more then 2 year after Ryanair mean then I have outstanding debt. I tried to chat with support, but everybody with the same answer then I need to call this special dep. so now I need to call them and pay for the call, more money to use, to bad this behavior against a customer, I have been for more then 10 year, and I supported Ryanair in many years. but now I will deff. choise another company In the future if Ryanair will not help me with this misunderstanding , because I do not understand this at all.

Absolutely horrific experience with Ryanair . Over the last 3 months we as a family have spent over £3000 with Ryanair back and fourth to Spain . We arrived at Edinburgh airport and the woman who checked us in has caused us so many problems it’s been terrible.she was absolutely clueless She told us our suitcase was as over weight to go take stuff out we did that came back and another member of staff came over and charged us £11 for being over but after us thinking what’s went wrong we now know they never put a label on the suit case so it was never checked in it was put on the belt but obviously taken back off as there was no label on it it never got on the plane . So the journey starts to try locate out bag as it’s not arrived in our destination this is the part the makes me furious NO ONE I MEAN NO ONE FROM RYANAIR GIVES A FxxK 0 help from anyone disgraceful customer service I will never fly with this shocking company again . The suitcase had really important medication in it and I’m told to wait 10 days for a email reply. We have been treated absolutely shocking one agent even said maybe you never had a suitcase . Unbearable customer service thanks Ryanair and ur multi billion enterprise we as a family are having an absolute nightmare Trying to get medication and still on our holiday trying to find out where our suitcase may be

NEVER NEVER NEVER FLY WITH RYANAIR. Spend 10£ more and get a healthier travel with less air pollutions.

One of the MOST ridicolous, rude and careless company services could ever exist around.
I had too many awful experiences with Ryanair, starting with a flight cancelled only few hours before the departure, luckly I manage to get a ticket refund plus expenses for accomodation only after a looong debate while struggling to get extra useless documents they were ask me in addition to the standard one explain on their website (probably just an excuses to avoid my expenses for accomodation which I obvioulsy charged them since I had to work the day after and I couldn't because of them!

Anyway, futher as a poor company they trying to get money out of costumers, for instance the check-in on line (which I dont have any issue) however, it has to be complete within 2h before the departure otherwise they charge you 60/100£ just to create more caos at the counter, fee, queue and useless service that again just slow down the service.

Another not less important thing about Ryanar is that they truly didnt give a real NOTHING about you for example when they are late (usually 99% of the time) less than 2h there are no policy towards costumers but if you late 3minutes at the closing gate, they clearly dont even make an effort and send you straight to make another ticket which is £100 fee to rebook.

Honestly, I also had several dangerous experience with this company when I smelled high polluted toxins in the air inside the plane. Actually there are people that tested the air inside the Ryanair plane, finding high level of different metals particel (the range which humans cannot tolerated and create deseas to defend our body to this strong exposition of toxins).

If you discern while you research you will awknowledge yourself.
Let stop give our money to company that doesnt care about people and environment.