Paid deposit for new car in May. Now phoned them three times to get an update on delivery date. Salesman busy. Left contact details with receptionist, who promised call back. Quick enough to take ord... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a volvo v60 over a week ago from Rybrook Volvo Preston. Excellent service from the day I was show several vehicles until i bought the car. Picked the new car up 6 days after initially walkin... See more
Rybrook Volvo Bolton. my wife's 2014 XC60 required a new engine in 2023 had to wait 3 months which was a joke, was told by service reception to phone Volvo head office myself after 2 months because t... See more
Had issue with my wife’s Volvo XC40.took it to Rybrook Volvo Preston, delt with Amber and the rest of the team, just got to say a big thank you to the service department, called them, had the car boo... See more
Rybrook Volvo Chester
Rybrook Volvo Chester - have bought two cars from here and so disappointed with the aftercare. Recently had a problem with my XC60 where the boot struts malfunctioned. They are under warranty and the service team have only partially repaired them. Apparently they need Volvo to approve a full repair and were dismissive of my concerns. Been waiting months now for Volvo to approve and when I call they just blame Volvo.
October 21, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.