Ryder & Dutton Estate Agents - Chadderton Reviews 259

TrustScore 5 out of 5

4.8

635 Broadway, Chadderton, OL9 8DN Oldham, Greater Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a good experience with ryder and dutton , Kelsey kept me updated and talked me through the process in detail which reasurred me . When kelsey wasnt available Brooke was on hand to help..I found... See more

Rated 5 out of 5 stars

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all o... See more

Rated 5 out of 5 stars

Great service from start to finish from Ryder & Dutton. Proactive and great communication, did what they said they would, when they said they would. Very friendly, professional and I would highly reco... See more

Rated 5 out of 5 stars

This rating is for Jenny Boyle, our Move Manager. She regularly updated us (purchasers) and always responded immediately to any phone calls or emails. She even rang us after her finish time when we we... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Chadderton

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 635 Broadway, Chadderton, OL9 8DN, Oldham, Greater Manchester, United Kingdom

  • 0161 681 3754

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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Rated 5 out of 5 stars

Jenny Boyle,

Jenny Boyle,, move manager, has been extremely helpful and has kept us updated every step of the way. She has been professional, polite and patient throughout the whole process.

June 14, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thanks, Anne! It was a pleasure working with you. Best of luck in the new house
-Jenny & The Chadderton team

Rated 5 out of 5 stars

Jenny / Lindsey were very helpful…

Jenny / Lindsey were very helpful throughout the process they know their
Business inside / out and always returned
Your calls so it’s 10 stars to them

June 14, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for the review, Billy! So pleased we got everything over the line for you. All the best!
- Lindsey & the Chadderton team

Rated 5 out of 5 stars

Sale of our house

We were kept well informed and updated. The phone was always answered and if the person we needed to speak to was already on a call when we rang, they would always ring back. If they weren't in the office, another member of staff would speak to us and pass messages on or answer our queries. All the staff were pleasant and helpful.

June 7, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much for the positive review, Joyce. All the best!
- Lewis & the Chadderton team

Rated 5 out of 5 stars

I will greatly thank you Jenny for your…

I will greatly thank you Jenny for your support and understanding, most of all,kindness that you have towards my experience throughout the period of mortgage you were so supportive, may God richly bless you and I hope to do more business with you again . Thank you so much for everything .

June 6, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much for this review, Darlington. It was a pleasure helping you get your new home. Best wishes!
- Jenny & the Chadderton team

Rated 5 out of 5 stars

Excellent Service

Many thanks to the very professional way the whole Chadderton and support team performed during the lengthy process of selling the family property. The support I received was second to none.

June 10, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for the kind words, David. We're so pleased to hear you were happy with the service during what I know was a very difficult sale at times. Thank you again for choosing to work with us!
- Lewis & the Chadderton team

Rated 1 out of 5 stars

Best to Avoid this Estate Agency..

I was served section 21 notice just just after 6 months of renting the property, they claimed the owner wanted to sell and I offered to buy. They then came back to me that the Landlord is no more interested in selling and a family member was moving in. I eventually moved out. Alas, time to pay my deposit came, the agency and the landlord came up with various excuses to avoid paying back my deposit. By the way I am a very compliant tenant, paid on time, even emailed to ask them what my balance is before I moved out and paid every penny. I did not trash the property and the property was handed back the way we met it. I have a decent amount to purchase a property, emailed 2 of their sales team members already but will never even go near them as I am so disappointed in them right now.
I am so so disappointed that they are trying to avoid to pay back my deposit with all tricks in the book. This is my money and I want it back fully.

June 3, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Hi Jo, thanks for your feedback. We're unsure which property this relates to, could you please email Gareth.Hunt@ryderdutton.co.uk with the property details so we can look into this for you?

Many thanks, Gareth Hunt - Lettings Director

Rated 5 out of 5 stars

Great service from Ryder & Dutton on…

Great service from Ryder & Dutton on the sale of my property. Carmel was very professional at all time keeping me informed on the progress of the sale. She is friendly & always ready to answer any questions I had, thank you Carmel.

May 24, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much for the kind review, Angela! We're happy you were pleased with the service
- Carmel and the Chadderton team

Rated 5 out of 5 stars

Our first home was stress free from start to finish!

Ryder and Dutton have made buying our first house stress free! Geraldine was great and chased up everything for us when needed. We didn't have to wait long from putting our offer in to getting the keys! I would recommend them to anyone purchasing a home.

May 24, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for the review, Danielle. We hope you're happy in the new home!
- Geraldine and the Chadderton team

Rated 5 out of 5 stars

Well done…

From the day one it seld your performance was amazing.especially the person who took as to view the house he is wow....and also Jenny.. great.done all the work on time and had a good communications on time.processing was very quick.god bless you all.each staffs are stars..

May 24, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Such a lovely review, thank you so much!
- Jenny and the Chadderton team

Rated 5 out of 5 stars

Jenny is very helpful and kind I’m…

Jenny is very helpful and kind I’m thanking her for everything . Now I’m so happy

May 20, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for the kind words! All the best in the new house.
- Jenny and the Chadderton team

Rated 5 out of 5 stars

We have sold our property through Ryder…

We have sold our property through Ryder and Dutton - Jenny was great during the process with regular updates and very helpful with queries. Thanks Jenny

May 15, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thanks so much for the review, Lee! It was a pleasure working with you
- Jenny & the Chadderton tea

Rated 5 out of 5 stars

Just bought our first home through…

Just bought our first home through Ryder and Dutton! Jenny has been really helpful with communication between ourselves and the sellers and always gets back in a timely manner. Process overall has been good!

May 17, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you, Jessica! We hope you're happy in the new home.
- Jenny & The Chadderton team

Rated 5 out of 5 stars

Pays to go local

After an awful experience with an online "specialist" landlord estate agent, we switched to Ryder and Dutton to sell the rest of our portfolio and the first with them recently completed. Really smooth process from start to finish and did not take any longer than the original company that claimed to be much quicker than high street companies. They have he biggest presence in the Oldham and Chadderton area and we found their local knowledge to be very useful. More importantly, their communication was exceptional. Jenny Boyle, the move manager, made sure we knew exactly where we were up to without having to be prompted. It was so refreshing after having to constantly (and unsuccessfully) chase the previous firm for even a snippet of an update. I just hope the rest go just as smoothly.

May 3, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much for the review, Emma! We hope the rest all go through just as smoothly for you.

Rated 5 out of 5 stars

Absolutely disgusting customer service

Absolutely disgusting company to use to value or sell your property. They undervalue your home to ensure you get a quick sale. They don't care about you as a client. They are very unprofessional and bitched about their competitors who we had decided to go with. We have the email to prove it and I am still very tempted to take this to the ombudsman and to the local media. Please do not use this company as they dont care about the client, they bring the area down and only care about making a fast sale.

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, Jenny Boyle kept us throughout the process.

Highly recommend

May 3, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you, Gemma! We're happy you were pleased with the service.
- Jenny and the Chadderton team

Rated 5 out of 5 stars

I had a good experience with my contact…

I had a good experience with my contact person (Jenny​​​​ Boyle), she was always nice and polite. She gives me feedback at different stages, even when the former occupier of the property was not cooperative, she talked to me nicely.

May 10, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

All the best with the new house, Bombly. Thank you for the positive review!
Jenny and the Chadderton team

Rated 5 out of 5 stars

Great agency

Great agency, well trained staff and very friendly

May 1, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you, Hazhar. Really appreciate the review!

Rated 5 out of 5 stars

Professional, Friendly, Efficient

R&D provided a professional, friendly, comprehensive service under pretty difficult circumstances!!!
Every member of staff was pleasant and always called back when they said they would during the process.
In final completion phase Jenny Boyle, the Move Manager, provided great support for which we are very grateful. Her regular updates and discussions with the solicitors definitely kept this difficult process on track. We wouldn’t hesitate to use R&D again - hopefully under easier circumstances!

May 3, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Really appreciate the review, Neil. All the best to you and the family!

Rated 4 out of 5 stars

Geraldine Marsden was very helpful and…

Geraldine Marsden was very helpful and kept
Us updated at all times

April 18, 2024
Unprompted review
Ryder & Dutton Estate Agents - Chadderton logo

Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for the kind words, Diane! All the best for the future
- Geraldine and the Chadderton team

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