Ryder & Dutton Estate Agents - Chadderton Reviews 259

TrustScore 5 out of 5

4.8

635 Broadway, Chadderton, OL9 8DN Oldham, Greater Manchester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a good experience with ryder and dutton , Kelsey kept me updated and talked me through the process in detail which reasurred me . When kelsey wasnt available Brooke was on hand to help..I found... See more

Rated 5 out of 5 stars

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all o... See more

Rated 5 out of 5 stars

Great service from start to finish from Ryder & Dutton. Proactive and great communication, did what they said they would, when they said they would. Very friendly, professional and I would highly reco... See more

Rated 5 out of 5 stars

This rating is for Jenny Boyle, our Move Manager. She regularly updated us (purchasers) and always responded immediately to any phone calls or emails. She even rang us after her finish time when we we... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Chadderton

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 635 Broadway, Chadderton, OL9 8DN, Oldham, Greater Manchester, United Kingdom

  • 0161 681 3754

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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Rated 5 out of 5 stars

Highly recommend

Brilliant service from Carmel & her team. We purchased a property from Ryder & Dutton, Chadderton and the service we received was fantastic. Excellent communication throughout the process and quick to respond.

Any issues that arose were swiftly dealt with by Carmel.

Massive thanks for making a potentially stressful process a whole lot easier.

July 26, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for this review, Paul, we hope you're in happy in the new home!
- Carmel & the Chadderton team

Rated 5 out of 5 stars

Highly recommended

Excellent service was provided by Carmel Eveleigh. She kept me up to date with regular emails and text messages about a property I needed to sell in Oldham. All my questions and queries were responded to in timely manner. Overall I'm very happy with professional service and will definitely use them again. Thank you for keeping me informed throughout the process..

July 26, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much for the lovely review, Hamid!
- Carmel & the Chadderton team

Rated 5 out of 5 stars

Highly professional

Best estate agents. Highly professional people. Must recommended 👌

July 24, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much for the review, Saima!

Rated 5 out of 5 stars

Carmel is the best!

Carmel was amazing! So helpful and onit with her job. Would highly reccomend Carmel to anyone wanting to move house. Thankyou for making our expirience less stressfull!

July 19, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Really appreciate the kind words, thank you!
- Carmel & the Chadderton team

Rated 2 out of 5 stars

Poor communication

Poor communication, my buyer & myself did most of the chasing. Ryder Dutton good sales, poor back office

July 17, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Dear Phill,

I understand the Chadderton branch have been in contact with you to discuss your review. We accept some of the communication from the solicitor we referred you to could have been better and we would like to apologise for this. It wasn't the easiest of sales with issues with the property sale further down the chain which were largely out of our control, but we certainly tried hard to keep things moving and keep all parties informed and we are sorry that our service did not meet your expectations.
Kind regards,
Jake Rowson
Sales Director - Ryder & Dutton

Rated 5 out of 5 stars

From the start

From the start. We had help all through our journey. So Thankyou. For all the. Help Carmel. We got there in the end. Thankyou.

July 12, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for the review, Elaine!
- Carmel & the Chadderton team

Rated 5 out of 5 stars

We just sold our house via Ryder &…

We just sold our house via Ryder & Dutton and the experience was first class. No fuss, listing looked great, viewing appointments were smooth, selling process was excellent.
Geraldine was great and even stepped in with our onward chain when we were getting issues, she did everything possible to make the entire process as smooth as possible. Thanks so much to Geraldine and the wider team.

June 28, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you, Marc! It was a pleasure working with you.
- Geraldine & the Chadderton team

Rated 5 out of 5 stars

Excellent service

Excellent service. Everything ran smoothly withour first time house purchase thanks to Geraldine's efforts. Couldn't be happier.

June 7, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much for your review
- Geraldine & the Chadderton team

Rated 5 out of 5 stars

Would definitely recommend Ryder &…

Would definitely recommend Ryder & Dutton.
Excellent communication throughout the sale. A particular mention to Jenny Boyle who was wonderful.Jenny kept us updated on a regular basis and went above and beyond.She was very patient kind and helpful.Much appreciated.

July 9, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much, Jan!
- Jenny & The Chadderton team

Rated 5 out of 5 stars

Ryder and Dutton made selling easy and…

Ryder and Dutton made selling easy and straightforward. Carmel was great in every way always responding to my emails or phone calls. It was difficult time for me selling a family home but they did everything to make it straightforward. All staff were helpful and I would recommend them.

June 21, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much, Tracey!
- Carmel & The Chadderton team

Rated 5 out of 5 stars

Great service from the start to the…

Great service from the start to the completion of the sale. Communication through out the process has been amazing from Carmel.

June 25, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thanks, Mark! It was a pleasure working with you both
- Carmel & The Chadderton team

Rated 5 out of 5 stars

Great service from the team at…

Great service from the team at Chadderton, good communication throughout. Property marketed really well by Lewis and sold within first few viewings/open day. Thanks in particular to Carmel who helped us meet a very tight deadline

July 5, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thanks so much for the lovely review, Elaine. All the best at the new house!
- Lewis & The Chadderton team

Rated 5 out of 5 stars

Positive review

It was great doing business with this company; I would recommend anyone who is looking for a house to work with them.Thank you very much!

June 18, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for the kind words, Augustine! We hope all is going well in the new home!
- Lewis & The Chadderton Team

Rated 1 out of 5 stars

Absence of communication throughout the…

Absence of communication throughout the process of selling despite frequent requests to keep me updated.
Recommended to use 'their' solicitors to facilitate communication however until the last 2-3 weeks,when a new conveyencing office took over, communication from solicitors for the last 18 months has been virtually none existent.
Staff in the Chadderton office were personable (hence the 1 star) but ineffective.

June 28, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Hi Janet

Thank you again for expanding on your review when we spoke yesterday. Once again I’m really sorry the communication wasn’t where it should have been throughout the process. I will discuss your concerns with the staff members who you did deal with and re-iterate their obligations to our sellers as this is certainly well below what we expect. Especially in these situations where you are not local and of course selling on behalf of relatives as I know this is a stressful enough time as it is for you.

Really appreciate you taking the time to discuss all this with me and all the best to yourself and Andrew

Kind Regards,
Lewis McLarty,
Branch Manager - Ryder & Dutton, Chadderton

Rated 5 out of 5 stars

Carmel was totally amazing

Carmel was totally amazing. At the end of the sale we had many problems and she stood firm and made things happen. Never phased in spite of numerous setbacks mainly caused by our buyers and their solicitors. We, our solicitor, Carmel and the man who we were buying off worked tirelessly to make the exchange of contracts and then completion happen in spite of the problems we faced.
Ove the years Ryder and Dutton have been my go to estate agents. Hopefully this will be our last ever move but if there was to be another ther would only be one agent we would go for!

June 13, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much for the lovely review, Maurice! We're so pleased we got you there in the end, best wishes in the new house!
- Carmel and the Chadderton team

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. Process to secure a buyer was painless and once a sale was agreed Jenny Boyle kept me fully up to speed and engaged until the day of completion. Would definitely recommend.

June 24, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for the review! It was a pleasure working with you
- Jenny & the Chadderton team

Rated 5 out of 5 stars

We had a very short turnaround time…

We had a very short turnaround time with our mortgage offer expiring. Carmel was excellent with chasing up solicitors and keeping us informed at every step of the process, helping our purchase go through smoothly.

April 25, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you, Callum! Best of luck in your new home
- Carmel & The Chadderton team

Rated 5 out of 5 stars

We have had a great service from Ryder…

We have had a great service from Ryder and Dutton .Jenny Boyle has been excellent in keeping us informed at least two times a week with the update of the sale and how it was progressing.can highly recommend them when you would want to sell your house .great service

June 21, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you, Pamela! Happy to hear you were pleased with the service!
- Jenny & the Chadderton team

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