Ryder & Dutton Estate Agents - Chadderton Reviews 259

TrustScore 5 out of 5

4.8

635 Broadway, Chadderton, OL9 8DN Oldham, Greater Manchester, GB


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Rated 5 out of 5 stars

I had a good experience with ryder and dutton , Kelsey kept me updated and talked me through the process in detail which reasurred me . When kelsey wasnt available Brooke was on hand to help..I found... See more

Rated 5 out of 5 stars

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all o... See more

Rated 5 out of 5 stars

Great service from start to finish from Ryder & Dutton. Proactive and great communication, did what they said they would, when they said they would. Very friendly, professional and I would highly reco... See more

Rated 5 out of 5 stars

This rating is for Jenny Boyle, our Move Manager. She regularly updated us (purchasers) and always responded immediately to any phone calls or emails. She even rang us after her finish time when we we... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Chadderton

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 635 Broadway, Chadderton, OL9 8DN, Oldham, Greater Manchester, United Kingdom

  • 0161 681 3754

4.8

Excellent

TrustScore 5 out of 5

259 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Selling a House - Great Service from Start to Completion

I just want to say many thanks to all concerned in the sale of my house especially Carmel, who always kept in touch with updates and provided us with any information we needed. The most important thing she provided for me was on a personal level of putting my mind at rest and always reassured me when I had concerns. I would highly recommend Ryder & Dutton to anyone who is buying or selling a house and hope you get the opportunity of dealing with Carmel.

October 24, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for your kind words and 5-star review. We are thrilled to hear that you had a positive experience selling your home. We appreciate your recognition of Carmel's dedication and commitment to providing exceptional service.

Rated 5 out of 5 stars

Fantastic

Sold and brought our house through Ryder and Dutton. Geraldine was amazing and kept us up to date with the process and answered our queries quickly. Can't thank her enough for making the process as clean and clear as required. Thankyou, from Louise & Chris

October 22, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We're so pleased to hear about your positive experience with Geraldine. It's wonderful to know that she provided you with the support and guidance you needed throughout the process. We strive to make our clients' experiences as smooth and stress-free as possible, and we're delighted that Geraldine was able to achieve that for you.

Rated 5 out of 5 stars

Found all the staff helpful from the…

Found all the staff helpful from the outset and throughout the process of selling my mother's property.
The move manager Carmel Eveleigh was approachable and helpful keeping us informed regularly of the sale progress - like talking to a friend.
Thank you all

October 1, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thanks for your review, George! It was a pleasure to work with you and we're glad the service you received from the Carmel and the team was at the high standards we strive for.
- Lewis McLarty, Chadderton Branch Manager

Rated 5 out of 5 stars

My contact at Ryder and Dutton was Geraldine Marsden.

My contact at Ryder and Dutton was Geraldine Marsden. She kept me up date with everything that was going on that she knew of and chased up any enquiries that i had. She always replied to my emails and called me with important updates. I would recommend Ryder and Dutton if only to deal with Geraldine. She was lovely.

August 15, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for your review, Darren! We're so pleased to hear you had such a positive experience with Geraldine.

Rated 5 out of 5 stars

Great services

The whole purchase process was really smooth and quick. Thank you for the team and especially the move manager Jenny who made sure all the steps are well communicated :)

October 18, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We appreciate your kind words and are thrilled to hear that your purchase experience was smooth and quick. We're glad you found our team helpful, and we'll be sure to pass along your compliments to Jenny.

Rated 5 out of 5 stars

Keeping the client informed

Good market intelligence and keeping us informed throughout the process.

October 11, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for the kind words, Steve! We're glad you found our local knowledge valuable. We strive to keep our clients informed throughout the process and are pleased to hear that we met your expectations.

Rated 5 out of 5 stars

We experienced a very smooth purchase…

We experienced a very smooth purchase thanks to James. He pushed solicitors when they needed a nudge and helped make completion stress free. He was great!

October 9, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

We are so pleased to hear about your positive experience with James. We do our best to make the home buying process as smooth and stress-free as possible for our clients, and it's wonderful to know that James was able to help you achieve that.

Rated 5 out of 5 stars

Prompt response to enquiries and…

Prompt response to enquiries and support.
Big thanks to Elizabeth Powell & Lisa Royle you're big asset to Ryder Dutton.

September 19, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We appreciate your kind words and are thrilled to hear about your positive experience with our team. We're delighted that you found our support team responsive and helpful.

Rated 5 out of 5 stars

Had a very good experience buying with…

Had a very good experience buying with them. When i got my house keys i was present with a very nice box of goody bags and keychain. Loved the feeling.

September 20, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We are thrilled to hear about your positive experience! And really pleased to hear that you enjoyed the gesture of the goody bags and keychain. We strive to make every customer feel valued and appreciated, we're glad our efforts resonated with you.

Rated 1 out of 5 stars

Avoid this place at all cost

Avoid this place at all cost. I placed and offer giving the asking price for a property, I called 3 times to ask for an update only to get a response "we will let you know once the seller decides". Today I got an email that my offer was rejected and no option to increase it. When I called to discuss, willing to increase my offer significantly, I was told that I should have increased my offer even if it hadn't been rejected. 41 years of life never heard that before, that's completely against the laws of "offer and acceptance".
Also the advice I was given was to always offer my top offer straight away, ok that's another new for me. Next time I will offer 50% above asking price to entertain myself and waste peoples time.

September 23, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Dear Vlasis,
Thank you for talking with me earlier today. As discussed, there was an exceptionally high level of interest in the property which resulted in offers from 14 parties. In this instance our sellers advised they did not want multiple rounds of negotiations and told us which offer they wished to accept and naturally we have to take our sellers instructions. Once again, we’re sorry you weren’t successful in having your offer agreed on this particular property and we hope we can find another suitable house for you going forward.
Kind regards,
Lewis McLarty,
Branch Manager - Ryder & Dutton, Chadderton office.

Rated 5 out of 5 stars

Carmel was brilliant in being the go…

Carmel was brilliant in being the go between between ourselves, the buyers and the solicitors.
She kept us updated throughout and was very friendly and professional.

September 6, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We are delighted to hear about your positive experience. We appreciate your kind words about Carmel's dedication and professionalism. It's wonderful to know she made the process smooth and enjoyable for you.

Rated 5 out of 5 stars

We bought a property from Ryder and…

We bought a property from Ryder and Dutton, Carmel handled the sale, she was absolutely on the ball, gave great updates and chased both solicitors, I didn’t have to do much, I have bought a few properties in the past and I am very critical about other estate agents but Carmel is a five star agent for sure. Will definitely recommend

August 20, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for your kind words! We strive to provide excellent service to all our clients and are pleased that Carmel exceeded your expectations. We appreciate your recommendation and will share your feedback with her.
- Lewis McLarty, Branch Manager

Rated 5 out of 5 stars

Very professional and friendly service

Very professional and friendly service. Would highly recommend.

August 16, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for the kind words, Ian, all the best in your new home!
- Lewis McLarty
Chadderton Branch Manager

Rated 5 out of 5 stars

Amazing experience

They have properties from various range, according to our budget and requirements. Staff are really helpful.

August 22, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for the positive review. We're pleased to hear you found the team helpful in your property search!

Rated 5 out of 5 stars

Very helpful

Very helpful

August 16, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you very much for the review!

Rated 5 out of 5 stars

Matt was amazing in helping me purchase…

Matt was amazing in helping me purchase my first property. He kept me informed every step of the way in a lengthy process and was very responsive to any questions that I had. I am very happy with the service and to be now in my new home. Thanks again Matt 😊

July 25, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much for the positive review, Andrea! It was a pleasure working with you.
- Matthew Clayton
Branch Co-ordinator

Rated 5 out of 5 stars

Thanks to Nicole A and Gemma H for…

Thanks to Nicole A and Gemma H for helping me find a tenant so quickly. Was kept well informed throughout the process. Responded to my queries within a timely manner and never needed to chase them for an answer. Thanks both you done an amazing job.

August 18, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thanks for your 5 star review for Nicole & Gemma, your feedback is very much appreciated.

Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

We sold our house with ryder and…

We sold our house with ryder and dutton, Carmel​​​​ Eveleigh was out case worker she was amazing, kept us up to date all the way through the process was always there if any issues and fantastic customer service, would highly recommend carmel and her team to friends and family.

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Ryder and Dutton Were very helpful at a…

Ryder and Dutton Were very helpful at a sad time in our families lives mum had passed away and they handled everything from start to finish. Thank you very much Ryder and Dutton. Nick, Mike and Phil.

July 24, 2024
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thanks so much guys, it was a pleasure working with you all!

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