Ryder & Dutton Estate Agents - Chadderton Reviews 258

TrustScore 5 out of 5

4.8

635 Broadway, Chadderton, OL9 8DN Oldham, Greater Manchester, GB


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Rated 5 out of 5 stars

Great service from start to finish from Ryder & Dutton. Proactive and great communication, did what they said they would, when they said they would. Very friendly, professional and I would highly reco... See more

Rated 5 out of 5 stars

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all o... See more

Rated 5 out of 5 stars

This rating is for Jenny Boyle, our Move Manager. She regularly updated us (purchasers) and always responded immediately to any phone calls or emails. She even rang us after her finish time when we we... See more

Company replied

Rated 5 out of 5 stars

highly recommend,Catherine was amazing,helped us so much through the whole process.Chased constantly and kept us informed with everything.sold 2 houses and bought 1 and Catherine made is easier for u... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Chadderton

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 635 Broadway, Chadderton, OL9 8DN, Oldham, Greater Manchester, United Kingdom

  • 0161 681 3754

4.8

Excellent

TrustScore 5 out of 5

258 reviews

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Rated 5 out of 5 stars

Amazing service by jenny and nikita on…

Amazing service by jenny and nikita on the purchase of our property especially jenny boyle always kept in contact with me with regarding the property excellent service and a nice individual to thank you for all your support and being there much appreciated

August 14, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We appreciate you sharing your experience. We are so glad to hear about the amazing service you received during your property purchase and that you were well-supported throughout the process.

Rated 5 out of 5 stars

Amazing staff make this an Estate Agents I would definitely recommend as excellent value for money

I originally bought my property off Ryder & Dutton just under 2 years ago and have just sold it with them. I choose them because of the excellent experience I had during my purchase. The Chadderton branch provide the most efficient and professional service throughout, even if you are stuck in a chain that takes 6 months to complete. Lewis valued the property and had it on the market seamlessly. Then Kelsey had my property sold after being on the market for less than a week. The process of buying through another estate agent and dealing with solicitors has been somewhat challenging, frustrating and stressful these last 6 months, but I can honestly say Kelsey has made the process as smooth as she and Ryder & Dutton possibly could. She has worked tirelessly to ensure our chain kept going, and everyone knew what was going on, and what the next hold up was and kept pushing for resolutions. She supported me with chasing issues with my solicitors, going above and beyond to help me, and always ensured I was kept updated on what was happening. Thank you Kelsey for all your help and support these last 6 months, and for making sure we finally got there in the end.
Even if Ryder & Dutton aren’t the cheapest estate agent I would always say they are worth paying that little bit extra for, because the service and support you receive is second to none and far better than other local estate agents in this area.

August 14, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much for this amazing review, Emma! We obviously strive to provide the absolute best level of service we can, looking after all our clients throughout the entire moving journey and we're delighted we've managed this for you! We appreciate your recognition of the hard work to keep everything progressing. It's great to know that the support provided was beneficial. Thank you for your positive feedback and all the best in the new home.
- Lewis McLarty
Chadderton Branch Manager

Rated 5 out of 5 stars

5 star estate agents

I was really pleased with the quality of service, so professional,from start to finish. very friendly staff, nothing was too much trouble. Had a great intermediary service who liased between seller and buyer, truly 5 star estate agents

August 14, 2025
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for the positive feedback, Tony! We really appreciate your kind words and thank you for choosing to work with us.
- Lewis McLarty
Chadderton Branch Manager

Rated 5 out of 5 stars

Very personal service

Very personal service, Geraldine kept us updated at all times.

August 1, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We are happy to hear that you received very personal service and were kept updated. Thank you for your positive feedback!

Rated 5 out of 5 stars

Our first time buy was an easy process

Our house purchase was managed by Geraldine Marsden. She was very efficient and pro-active throughout the process, helping to guide us along the way and motivate the conveyancers. We are grateful for this knowledge and support and would of course recommend Ryder & Dutton.

August 1, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We're happy to hear that our service, particularly the efficiency and proactivity, helped you navigate your house purchase. We appreciate your recommendation and are grateful for your feedback.

Rated 5 out of 5 stars

My experience with Ryders & Dutton was…

My experience with Ryders & Dutton was great. The staff have helped me to buy my first house. I would specially thank Geraldine Marsden who has supported and helped me till the last day. She guided me so well I didn’t even struggle to get my first house.

July 18, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We appreciate your kind words. It's great to hear that our staff supported you through your first home-buying experience. We're so glad you felt guided and supported throughout the process!

Rated 5 out of 5 stars

Simply the best

I’ve been rent a house out with Ryder @ Dutton for 2 years
Dealing with Mathew and now Sonia in letting
And I’ve never ever been put at ease so much in the full 2 years
Not once have I had any land lord stress
They’ve took them off my shoulders
Excellent service

July 16, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We're happy to hear that our team has consistently provided you with excellent service as a landlord. It's great to know we've eased your concerns and taken some stress off your shoulders. Thank you for your positive feedback!

Rated 5 out of 5 stars

Ryder and Dutton were proactive in…

Ryder and Dutton were proactive in selling the property. From the moment we started working with them, the viewings began. We were kept informed at all stages from the entire team and they made the whole process as straightforward as possible.

July 4, 2025
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Reply from Ryder & Dutton Estate Agents - Chadderton

We're happy to hear that our team proactively sold the property and kept you informed throughout the process. We appreciate your positive feedback and are glad the process was straightforward for you.

Rated 5 out of 5 stars

We did it!!

Thank you to everyone at Ryder and Dutton for all your help and support. It wasn’t a straightforward sale and took quite a while. Special thanks to Carmel for all her patience, perseverance and professionalism. An amazing member of your team. We did it - thank you.

May 30, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We appreciate your kind words and are so happy we could help you navigate the complexities of your sale. We are grateful for your recognition of our team's dedication and wish you all the best.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Not sure if I had written this before. I received fantastic service from Geraldine Mardsen! Really helpful and made me feel secure throughout my purchase.

Thank you again!

March 31, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We're happy to hear that you had such a positive experience. It's great to know that our service made you feel secure during your purchase. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

A Great Experience!

We just purchased our first home through Ryder & Dutton, Chadderton Branch - Manchester.

I dealt with Shannon throughout the entire process, from my initial query about the property all the way up to completion. Shannon was always super friendly and super on the ball. She went the extra mile in getting our final offer accepted after an initial rejection and we couldn't be more grateful.

She was always such a pleasure to deal with and if we should ever sell our property in the future I would certainly go straight to her. She is a credit to Ryder & Dutton.

The entire process only took 10 weeks from our first offer to completion. Shannon made what could have been a long and painful process a very smooth and painless one. We are incredibly grateful. We're now super excited to make our first house our home!

May 30, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We are so happy to hear about your positive experience purchasing your first home. It's wonderful that Shannon especially helped make the process smooth and painless. We appreciate your kind words and are glad that you found our service helpful. We wish you all the best in making your new house a home!

Rated 4 out of 5 stars

Sale of house

We would like to thank all the staff at the Chadderton office, especially Kelsey & Carmen for lots of viewings and great communication leading to the sale of our property, their would be no hesitation in us recommending Ryder Dutton to anybody wanting to put their property onto the market.

May 27, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We appreciate your kind words and for recommending our services. We're happy to hear that our team, especially Kelsey and Carmel, provided great communication and helped you sell your property. Thank you!

Rated 2 out of 5 stars

Not the most pleasant experience - Stressful

They were polite, but I found that I kept getting directed to a call centre, where the staff seemed less polite (branch support). Sometimes, simply asking a question elicited quite aggressive, uncalled-for responses, which were confusing, given that I was purchasing a property and hadn't done so for many years. I also agreed to receive conveyancing quotes, where, upon inspection of the numerous incorrect documents, I received quotes from a Conveyancing Sales Advisor from a company called 'ConveyancingCentre'. Although it was on Ryder Dutton headed paper. After phoning back and receiving six separate documents with wildly varying amounts and multiple email recall notifications, I gave up trying to work out which was correct, but this left me feeling that I couldn't trust them with a sale or purchase conveyancing. I then received a follow-up call from the Sales Adviser, and when I explained I was going to leave it with them, due to multiple errors and confusion, he put the phone down on me. Which sort of confirms that my judgment was correct.
Once the purchase was agreed upon, we were assigned a Move Manager from a company called Northern Estate Agents, who required multiple reminders for email responses. Some of my follow-up questions were not answered, and they needed to be acknowledged. On occasion, an auto-reply was set for 'Out of Office', but the person responded to MY Estate Agents, which I find dishonest, rude, and disrespectful.
I completely understand that they weren't receiving a fee from me. Technically, I wasn't their client, that being said... There were occasions when I considered abandoning the purchase, which would have affected who they were selling for. If we ever sell this house, I definitely won't use Ryder and Dutton to sell, and I would even think twice about purchasing a property that is up for sale with them.

March 28, 2025
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Reply from Ryder & Dutton Estate Agents - Chadderton

We’re disappointed to hear about your experience. We have tried to contact you to seek some clarity on some of these issues to try and understand where things have gone wrong our side, as they do not seem to track with the accounts of our team and call records but unfortunately weren’t able to fully discuss these with you. If you do wish to discuss your experience with us further then please do not hesitate to contact me.
We’re genuinely very sorry you didn’t have a good experience but we wish you all the best in your new home.
Best wishes,
Lewis McLarty
Branch Manager, Ryder & Dutton - Chadderton

Rated 5 out of 5 stars

Brilliant agency!

We just sold our property through Ryder and Duttan in Chadderton. I can’t say enough wonderful things about Shannon in the Chadderton branch, who moved mountains for us when we needed her to. She truly went above and beyond to find us a buyer for our house. She went as far as to liaise with another branch to help us secure the house we wanted! This is exactly what we wanted in an estate agency, someone who was proactive and would take the initiative to chase things up and move the chain along.

If you’re buying through this branch, ask for Shannon. If you’re looking to sell in Chadderton, use this wonderful team.

May 23, 2025
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you for this wonderful review, Shabana! We're delighted to hear you had a positive experience with Shannon and the team at Chadderton. All the best in your new home!

Rated 5 out of 5 stars

Fantastic Estate Agents

We have just used Ryder and Dutton to both sell our property and purchase our new home and they have been fantasic throughout. Shannon at the Chadderton branch has been amazing and kept us informed every step of the way. We would highly recommend them as they have been brilliant from start to finish.

May 28, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much for your review, Hayley! It was a pleasure working with you and we're delighted that Shannon's service, and the team at Chadderton, were able to meet the high standards we promise and help you move to your new home. Best wishes!

Rated 5 out of 5 stars

I recently sold my property in New…

I recently sold my property in New Moston with Ryder and Dutton, Chadderton and I couldn't be happier with the service I received. From the initial valuation to the final completion, Lewis McLarty (Valuation), Kelsey Salt (Viewings and Sales) and Carmel Eveleigh (move management - contact with buyer and their solicitor) were professional, efficient, and incredibly communicative. They always kept me updated on the progress of the sale and were happy to answer all of my questions. They secured a quick sale at a good price, and the entire process was surprisingly stress-free. I would highly recommend Ryder & Dutton, Chadderton office to anyone looking to sell their home.

May 5, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

Thank you so much for your review, Carol! We're happy to hear that you had such a positive experience with the Chadderton team. We appreciate you taking the time to share your feedback, all the best!

Rated 5 out of 5 stars

Great communication

From the beginning of the sale, the branch and in particular Nikita kept me informed and updated with progress at all times. The transaction took longer than expected due to delays with the buyer but she was constantly chasing all parties concerned with the aim of speeding up the sale.

May 2, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Chadderton

We appreciate your kind words and are delighted to hear about your positive experience. We strive to provide exceptional customer service and are pleased that Nikita's dedication and communication exceeded your expectations! Thank you again for working with us.

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