Ryder & Dutton Estate Agents - Middleton Reviews 207

TrustScore 4.5 out of 5

4.7

33 Middleton Gardens, M24 1AB Middleton, Greater Manchester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We just want to say a huge thank you to Bryony & Elizabeth who dealt with our sale ready for our move to Australia. Communication & service was great, any concerns we had during the process was handle... See more

Company replied

Rated 5 out of 5 stars

The review here is for the Sales Negotiator, Milly. Milly has been professional and friendly at every step of the way, and kept me informed of everything I needed to know. She handled all the work ef... See more

Company replied

Rated 5 out of 5 stars

Elizabeth and Aneeka were friendly, professional and helped with any questions and or queries that arouse with an efficient manner. Helping and working with my solicitors made it a seem less sale.

Company replied

Rated 5 out of 5 stars

Ryder & Dutton were excellent in their service. My apartment was marketed and sold far quicker than I expected for the full asking price. Elizabeth and Milly were both excellent with their commu... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Middleton

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 33 Middleton Gardens, M24 1AB, Middleton, Greater Manchester, United Kingdom

  • 0161 643 9617

4.7

Excellent

TrustScore 4.5 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I gave feedback on the property about…

I gave feedback on the property about its appearance and I picked up the keys yesterday and saw the exterior/interior had been repainted giving it much more appeal. This shows they not only listen but act on feedback. What better service can you ask for?

May 30, 2025
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

We appreciate you taking the time to share your experience. We're happy to hear that you noticed and appreciate the improvements made based on your feedback. It's great to know we met your expectations!

Rated 5 out of 5 stars

Profeesional and reliable estate agent!

It's my first time to sell my house, I'm glad that I appointed Ryder & Dutton as my estate agent!
They are very reliable and professional. Their strategy and network definitely helped me to sell my house in a month. After selling my house, they keep ensuring everything on the track until completion.
Brilliant estate agent! Much appreciated to your help :)

May 23, 2025
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

We're so glad to hear that you had a positive experience selling your house with us for the first time. It's great to know that our team's reliability, professionalism, strategy, and network helped you achieve a quick sale. We appreciate your recognition of our commitment to ensuring a smooth process through completion.

Rated 5 out of 5 stars

I have recently sold two properties…

I have recently sold two properties with Ryder and Dutton,my pension pot and you always expect it to be a frustrating and anxious occasion but the team in the Middleton office Bryony,Emma,Milly ,Lisa and Ammaarah and others made this stressful experience easy and uneventful they were always there to help and answer my queries,arranging block viewings and keeping me informed with every step of the sales process it was a weight lifted off my shoulders

May 16, 2025
Unprompted review
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

We appreciate you taking the time to share your experience. It's wonderful to hear that our team in the Middleton office made your property sales process smooth and stress-free. We strive to provide our clients with the support and guidance they need, and it's rewarding to know that our team was able to make a positive impact on your experience.

Rated 5 out of 5 stars

Excellent Service

Michael explained the initial process very clearly from start to finish and was realistic with regards to the pricing and market . Bryony was very knowledgeable and professional throughout the whole process and communicated all the relevant information clearly. Thanks again

May 16, 2025
Unprompted review
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

We are thrilled to hear about your positive experience. It's wonderful to know that Michael and Bryony provided such clear and helpful guidance throughout the process. Their expertise and professionalism are truly appreciated. Thank you for sharing your feedback, and we're glad you found the experience valuable.

Rated 5 out of 5 stars

Excellent customer service

Emma Hanley and Ada Grundy have been absolutely amazing, they provided me a hassle free experience from the offer being accepted to recieving the keys. They made sure everything was communicated to me in a fast and smooth way and were always happy to answer any queries I had. Excellent customer service overall.

May 13, 2025
Unprompted review
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

Thank you for your kind words. We are thrilled to hear that you had such a positive experience. We strive to provide our customers with a seamless and stress-free journey, and we are delighted to know that Emma and Ada were able to deliver on that promise. We appreciate your recognition of their hard work and dedication to providing excellent customer service.

Rated 5 out of 5 stars

Smooth sailing

Bryony Crookes basically held our hand and worked hard to protect us from time wasters, helping to find a suitable buyer from the get-go. The team at Ryder & Dutton (Middleton Branch) were courteous and helpful with any questions we and follow ups & feedback after each viewing we gave. I would say Ryder & Dutton were a good few steps above the rest when it comes to presenting and selling a property. They were also speedy when helping us to find a new home and we cannot wait to move and settle into our forever home.
A big thank you to all the team and a special thank you to Bryony!

May 7, 2025
Unprompted review
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

Thank you for your kind words and the 5-star rating. We're thrilled to hear about your positive experience with our team. It's wonderful to know that you felt supported and protected throughout the process. We strive to provide exceptional service, and we're proud that our team was able to help you find your forever home. We appreciate your recognition of Bryony's hard work and dedication.

Rated 5 out of 5 stars

We changed to Ryder & Dutton after the…

We changed to Ryder & Dutton after the property had been up for sale for 12 months with little to no interest. Within a few weeks of being listed with Ryder & Dutton a sale was secured. communication was great all the way through. Unfortunately the sale fell through and the support from Bryony and Elizabeth was great, the house was relisted immediately and another sale secured in less than 2 weeks. I would 100% recommend.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

A change for the better!!!

Changed to Ryder and Dutton from a competitor and could tell the difference straight away. The selling information was better, the communication was better. The viewings increased 10 fold! Bryony and Elizabeth kept us informed at every stage even when unfortunately the sale fell through. Following the sale falling through, our house was back on the market within days and, within days we had another interested party that we have now agreed the sale with!! So well done to all concerned. I would definitely recommend Ryder and Dutton.

May 8, 2025
Unprompted review
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

We are thrilled to hear about your positive experience with our team. It's wonderful to know that you found our services to be superior to your previous experience, particularly in terms of information, communication, and viewings. We are delighted that your property was back on the market swiftly and that you have now agreed to a sale with another interested party. We wish you all the best with the completion of your sale.

Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with Bryony at Ryder & Dutton in the Middleton. She was extremely helpful throughout the entire house-buying process. Bryony was always available, responded quickly to our questions, and supported us with important issues along the way. Her professionalism, kindness, and attention to detail made everything much easier for us as first-time buyers. We truly appreciate all her help and would highly recommend her to anyone looking to buy a home.

May 7, 2025
Unprompted review
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

Thank you for your kind words. We are thrilled to hear about your positive experience with Bryony. It's wonderful to know that she was able to provide you with the support and guidance you needed during the house-buying process. We are committed to providing our customers with the best possible service, and we are proud that Bryony was able to make your experience a positive one.

Rated 5 out of 5 stars

Lisa royal was very helpful in pursuing…

Lisa royal was very helpful in pursuing information on what was going on with the sale. Highly recommend Middleton Ryder and Dutton🙂

March 27, 2025
Unprompted review
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

Thank you for your kind words. We're delighted to hear that you had a positive experience with Lisa. We appreciate your recommendation and are committed to providing excellent service to all our customers.

Rated 1 out of 5 stars
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

We understand your disappointment and appreciate you taking the time to share your feedback. We strive to provide excellent service and are committed to improving our offerings. We'll take your feedback into consideration as we continue to enhance our services.

Rated 5 out of 5 stars

Excellent Experience from Start to Finish

Recently sold our house with Ryder & Dutton, Middleton. Excellent customer service from start to finish. Sales Manager Lisa , and her team, handled the progress of the sale up to and including completion. Lisa is very professional and extremely knowledgeable and kept us up to date throughout the process, and was always there for us when we needed advice and support.
We dealt mostly with Lisa and Emma, and we can’t thank them enough for their invaluable support throughout, which made things a lot less stressful for us.
We were so impressed from the start that we recommended Ryder & Dutton for another family sale of a property, and we wouldn’t hesitate to do so again.

March 14, 2025
Unprompted review
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

Thank you for your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that you were so impressed with our service from start to finish.

We're delighted that you found our sales manager and her team to be professional, knowledgeable, and supportive throughout the process. We strive to make the home selling experience as smooth and stress-free as possible for our clients, and it's wonderful to hear that we were able to achieve that for you. We're also grateful that you recommended us to another family. We appreciate your trust and confidence in us.

Rated 1 out of 5 stars

One person should deal with me not four…

One person should deal with me not four or five and not knowing your situation having to beg people to do their job l am a landlord for 30 years never had ti's stress from an agency before my tenants were very unhappy too I'm very disappointed in the service

April 8, 2025
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

Good Afternoon Mr Gallagher

I am really sorry you are disappointed with our service, and I do acknowledge that we have different members of staff involved during the journey of renting a property.

This is done to ensure that a property is checked and offered in a rentable condition, which enables us to move new tenants in quickly and efficiently. In this instance, this process did have to be delayed, but we endeavoured to obtain your instructions as soon as possible and can confirm that the tenants are now residing in the property.

Many thanks,
Wendy Robertson
Head Of Property Management

Rated 5 out of 5 stars

I recently sold my house through Ryder…

I recently sold my house through Ryder and Dutton, and I couldn’t be more impressed with the service I received. From the moment I contacted them, they were incredibly professional and supportive. My house was sold subject to contract within just six weeks of putting it on the market, which I found to be exceptional.

A special mention to Aneeka, who was absolutely fantastic throughout the process. She provided constant reassurance and guidance, making what could have been a stressful experience much smoother. She made sure I was kept in the loop at all times, and her advice was invaluable. Additionally, having my property listed as a premium listing certainly helped attract more interest.

I highly recommend Ryder and Dutton for anyone looking to sell. They made the whole process seamless and were there every step of the way
Paula

March 11, 2025
Unprompted review
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

We are thrilled to hear about your positive experience with Ryder and Dutton. It's wonderful to know that you found our team professional, supportive, and efficient. We strive to make the home selling process as smooth and stress-free as possible for our clients, and it's heartwarming to hear that we achieved that for you.

We're delighted that Aneeka went above and beyond to provide you with the guidance and reassurance you needed. Her dedication to ensuring your satisfaction is a testament to the high standards we hold for our agents. We're also pleased that our premium listing service helped to attract more interest in your property. We are committed to providing our clients with the best possible service and resources to achieve their real estate goals.

Rated 5 out of 5 stars

Wonderfully Helpful

We had a great experience with Ryder & Dutton. Lisa at the the Middleton branch was particularly helpful in chasing all parties for an update, to help move the process along.

March 10, 2025
Unprompted review
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

Thank you for your kind review. We're thrilled to hear about your positive experience with our team. We appreciate your recognition of Lisa's dedication and hard work in assisting you. We strive to provide exceptional customer service, and we're glad that Lisa was able to make a difference in your experience.

Rated 5 out of 5 stars

sale of house

It has been said many times that buying or selling a house can be one of the stressful of events. In our recent sale of a house this proved to be true. The support and professionalism of the estate agents (Ryder and Dutton) was the saving grace during the whole protracted process. Our contact initialy, Robyn Roberts and in the later stages Jenny Boyle were utterly superb, constantly pressing for progress and keeping us informed, They should be UN negotiators! Many thanks to all concerned at Ryder and Dutton
David G

March 12, 2025
Unprompted review
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

We truly appreciate your kind words and the 5-star rating. We understand that selling a house can be a stressful experience, and we're thrilled to hear that Robyn and Jenny provided the support and professionalism you needed throughout the process. Their dedication to keeping you informed and pushing for progress is a testament to their commitment to providing exceptional service. We're proud to have such talented individuals on our team and are grateful for your recognition of their hard work.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look