Ryder & Dutton Estate Agents - MiddletonReviews 

218
TrustScore 4.5 out of 5

4.7

33 Middleton Gardens, M24 1AB Middleton, Greater Manchester, GB


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Rated 5 out of 5 stars

I used Ryder and Dutton purchasing my first home and I was constantly kept up to date by Nicole McCarthy each week with what was happening and what I needed to do if anything. Nicole always put me at... See more

Company replied

Rated 5 out of 5 stars

Lisa was swift to respond to my calls, clearly kept an eye on progress and was proactive in her approach. She also negotiated well on our behalf.

Company replied

Rated 5 out of 5 stars

I can't thank Aneeka Baker enough for all the help and support she gave me throughout the sale of my house. She was professional, kind, patient, and always kept me update every step of the way. I trul... See more

Company replied

Rated 5 out of 5 stars

We just want to say a huge thank you to Bryony & Elizabeth who dealt with our sale ready for our move to Australia. Communication & service was great, any concerns we had during the process was handle... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Middleton

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 33 Middleton Gardens, M24 1AB, Middleton, Greater Manchester, United Kingdom

  • 0161 643 9617

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

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4.7

All reviews

(218)

1,355 reviews in the last 12 months

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Rated 5 out of 5 stars

A change for the better!!!

Changed to Ryder and Dutton from a competitor and could tell the difference straight away. The selling information was better, the communication was better. The viewings increased 10 fold! Bryony and Elizabeth kept us informed at every stage even when unfortunately the sale fell through. Following the sale falling through, our house was back on the market within days and, within days we had another interested party that we have now agreed the sale with!! So well done to all concerned. I would definitely recommend Ryder and Dutton.

May 8, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

We are thrilled to hear about your positive experience with our team. It's wonderful to know that you found our services to be superior to your previous experience, particularly in terms of information, communication, and viewings. We are delighted that your property was back on the market swiftly and that you have now agreed to a sale with another interested party. We wish you all the best with the completion of your sale.

Rated 5 out of 5 stars

We had a great experience working with…

We had a great experience working with Bryony at Ryder & Dutton in the Middleton. She was extremely helpful throughout the entire house-buying process. Bryony was always available, responded quickly to our questions, and supported us with important issues along the way. Her professionalism, kindness, and attention to detail made everything much easier for us as first-time buyers. We truly appreciate all her help and would highly recommend her to anyone looking to buy a home.

May 7, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

Thank you for your kind words. We are thrilled to hear about your positive experience with Bryony. It's wonderful to know that she was able to provide you with the support and guidance you needed during the house-buying process. We are committed to providing our customers with the best possible service, and we are proud that Bryony was able to make your experience a positive one.

Rated 5 out of 5 stars

Lisa royal was very helpful in pursuing…

Lisa royal was very helpful in pursuing information on what was going on with the sale. Highly recommend Middleton Ryder and Dutton🙂

March 27, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

Thank you for your kind words. We're delighted to hear that you had a positive experience with Lisa. We appreciate your recommendation and are committed to providing excellent service to all our customers.

Rated 1 out of 5 stars
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Reply from Ryder & Dutton Estate Agents - Middleton

We understand your disappointment and appreciate you taking the time to share your feedback. We strive to provide excellent service and are committed to improving our offerings. We'll take your feedback into consideration as we continue to enhance our services.

Rated 5 out of 5 stars

Excellent Experience from Start to Finish

Recently sold our house with Ryder & Dutton, Middleton. Excellent customer service from start to finish. Sales Manager Lisa , and her team, handled the progress of the sale up to and including completion. Lisa is very professional and extremely knowledgeable and kept us up to date throughout the process, and was always there for us when we needed advice and support.
We dealt mostly with Lisa and Emma, and we can’t thank them enough for their invaluable support throughout, which made things a lot less stressful for us.
We were so impressed from the start that we recommended Ryder & Dutton for another family sale of a property, and we wouldn’t hesitate to do so again.

March 14, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

Thank you for your kind words and for taking the time to share your positive experience with us. We're thrilled to hear that you were so impressed with our service from start to finish.

We're delighted that you found our sales manager and her team to be professional, knowledgeable, and supportive throughout the process. We strive to make the home selling experience as smooth and stress-free as possible for our clients, and it's wonderful to hear that we were able to achieve that for you. We're also grateful that you recommended us to another family. We appreciate your trust and confidence in us.

Rated 1 out of 5 stars

One person should deal with me not four…

One person should deal with me not four or five and not knowing your situation having to beg people to do their job l am a landlord for 30 years never had ti's stress from an agency before my tenants were very unhappy too I'm very disappointed in the service

April 8, 2025
Ryder & Dutton Estate Agents - Middleton logo

Reply from Ryder & Dutton Estate Agents - Middleton

Good Afternoon Mr Gallagher

I am really sorry you are disappointed with our service, and I do acknowledge that we have different members of staff involved during the journey of renting a property.

This is done to ensure that a property is checked and offered in a rentable condition, which enables us to move new tenants in quickly and efficiently. In this instance, this process did have to be delayed, but we endeavoured to obtain your instructions as soon as possible and can confirm that the tenants are now residing in the property.

Many thanks,
Wendy Robertson
Head Of Property Management

Rated 5 out of 5 stars

I recently sold my house through Ryder…

I recently sold my house through Ryder and Dutton, and I couldn’t be more impressed with the service I received. From the moment I contacted them, they were incredibly professional and supportive. My house was sold subject to contract within just six weeks of putting it on the market, which I found to be exceptional.

A special mention to Aneeka, who was absolutely fantastic throughout the process. She provided constant reassurance and guidance, making what could have been a stressful experience much smoother. She made sure I was kept in the loop at all times, and her advice was invaluable. Additionally, having my property listed as a premium listing certainly helped attract more interest.

I highly recommend Ryder and Dutton for anyone looking to sell. They made the whole process seamless and were there every step of the way
Paula

March 11, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

We are thrilled to hear about your positive experience with Ryder and Dutton. It's wonderful to know that you found our team professional, supportive, and efficient. We strive to make the home selling process as smooth and stress-free as possible for our clients, and it's heartwarming to hear that we achieved that for you.

We're delighted that Aneeka went above and beyond to provide you with the guidance and reassurance you needed. Her dedication to ensuring your satisfaction is a testament to the high standards we hold for our agents. We're also pleased that our premium listing service helped to attract more interest in your property. We are committed to providing our clients with the best possible service and resources to achieve their real estate goals.

Rated 5 out of 5 stars

Wonderfully Helpful

We had a great experience with Ryder & Dutton. Lisa at the the Middleton branch was particularly helpful in chasing all parties for an update, to help move the process along.

March 10, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

Thank you for your kind review. We're thrilled to hear about your positive experience with our team. We appreciate your recognition of Lisa's dedication and hard work in assisting you. We strive to provide exceptional customer service, and we're glad that Lisa was able to make a difference in your experience.

Rated 5 out of 5 stars

sale of house

It has been said many times that buying or selling a house can be one of the stressful of events. In our recent sale of a house this proved to be true. The support and professionalism of the estate agents (Ryder and Dutton) was the saving grace during the whole protracted process. Our contact initialy, Robyn Roberts and in the later stages Jenny Boyle were utterly superb, constantly pressing for progress and keeping us informed, They should be UN negotiators! Many thanks to all concerned at Ryder and Dutton
David G

March 12, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

We truly appreciate your kind words and the 5-star rating. We understand that selling a house can be a stressful experience, and we're thrilled to hear that Robyn and Jenny provided the support and professionalism you needed throughout the process. Their dedication to keeping you informed and pushing for progress is a testament to their commitment to providing exceptional service. We're proud to have such talented individuals on our team and are grateful for your recognition of their hard work.

Rated 5 out of 5 stars

Lisa

Lisa, the Branch Coordinator, communicated with us regularly to help process the sale as quickly as possible - thank you, Lisa!

March 10, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

We appreciate your kind words about Lisa. We're glad she was able to provide you with excellent service and help make the process smooth. We strive to provide our customers with a positive experience, and we're happy to hear that Lisa exceeded your expectations.

Rated 5 out of 5 stars

First time buyer

As a first time buyer my experience with this branch has been amazing. Lisa has been very helpful and has supported me through the process. 10/10 for customer service!

February 28, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

We're thrilled to hear about your positive experience! It's wonderful to know that Lisa provided such excellent support during your first-time purchase. We strive to create a welcoming and helpful environment for all our customers, and we're delighted that you found it here.

Rated 5 out of 5 stars

We used ryder and dutton and the…

We used ryder and dutton and the service provided by Megan at the Middleton branch was absolutely outstanding.
Megan did everything possible to get us through the sale of our house and was so helpful and supportive throughout.

January 29, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

Thank you for your kind words! We're so pleased to hear about your positive experience with our team. It's wonderful to know that you found the sale of your house to be smooth and that you felt supported throughout the process. We truly appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I recently enquired about a property…

I recently enquired about a property and I was amazed at the prompt service and professionalism of all staff. I dealt with Aneeka who kept me informed every step of the way. A big thank you to her and all staff who were involved!

January 8, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

Thank you for your kind words. We are delighted to hear that you were impressed with the prompt service and professionalism of our staff. We strive to provide our customers with the best possible experience, and we are glad that Aneeka was able to assist you.

Rated 5 out of 5 stars

I would highly recommend Anneka Baker

I would highly recommend Anneka Baker. Her communication was excellent throughout the process, she kept me informed every step of the way, which was incredibly reassuring. Anneka was always helpful, answering my questions promptly and offering guidance whenever needed. She truly went above and beyond to make the sale as stress-free as possible.

January 15, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

We're thrilled to hear about your wonderful experience! It's fantastic to know that you felt so well supported and informed throughout the process. We truly appreciate you taking the time to share your positive feedback, and we'll be sure to pass your comments along. Your kind words about the helpfulness and guidance provided are incredibly rewarding for us to read. We strive to create a positive and stress-free experience for all our customers, and your review confirms we're on the right track. Thank you again for your glowing review!

Rated 5 out of 5 stars

Excellent Customer Service from Lisa Royle!

Lisa Royle at Ryder & Dutton has been excellent all the way through the buying process. She made herself available to speak with, was very responsive to emails and got involved to ensure solictors didn’t rest on their laurels to get the sale over the line!!

I’d highly recommend Lisa and Ryder & Dutton if you’re buying (or selling) your property.

January 14, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

We appreciate you sharing your positive experience. We're thrilled to hear that you found the buying process smooth and efficient, and that you were so pleased with the responsiveness and dedication shown by our team member. Your feedback is invaluable to us as we constantly strive to improve our services and ensure all our clients have a positive experience. We're delighted you'd recommend us.

Rated 5 out of 5 stars

Geraldine Marsden Ryder & Dutton

We would like to thank Geraldine Marsden for dealing with both the sale of our property & the purchase of our new home, Geraldine was extremely helpful & was able to keep us informed & up to date throughout the whole process, it was very reassuring to know that Geraldine was able to get us the answers we needed when we couldn't always contact our solicitor, she was always only a phone call away. Thankyou.

November 6, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Middleton

We're thrilled to hear about your positive experience! It sounds like the entire process went smoothly thanks to the support and guidance you received. We're so pleased that you felt reassured and well-informed throughout, and that you found our agent readily available to answer your questions. We truly appreciate you taking the time to share your feedback. We'll be sure to pass along your kind words.

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