Ryder & Dutton Estate Agents - Oldham Reviews 381

TrustScore 5 out of 5

4.8

7 Union Street, OL1 1HA Oldham, Greater Manchester, GB


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Rated 5 out of 5 stars

We bought our new home from Ryder and Dutton and our contact there was Lacey Williams. She was super informative throughout the whole process and made us feel at ease throughout the ups and downs of o... See more

Rated 5 out of 5 stars

We have recently moved home and initially put our property up for a sale with another estate agent and it didn’t seem to get many viewings. Within two weeks of putting our property up with Ryder and... See more

Company replied

Rated 5 out of 5 stars

We chose Ryder & Dutton for the sale of our old family home after initially trying with another agent. The experience with R&D was much more positive with excellent marketing. Despite challenges alo... See more

Company replied

Rated 5 out of 5 stars

Lacey and the team at Ryder and Dutton Oldham, were fantastic in helping keep things moving from initial enquiries back in February to completion now. At the very late stages, Lacey did a commendable... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Oldham

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 7 Union Street, OL1 1HA, Oldham, Greater Manchester, United Kingdom

  • 0161 652 1234

4.8

Excellent

TrustScore 5 out of 5

381 reviews

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Rated 1 out of 5 stars

Experience of selling was very quick But beware

Experience of selling was very quick, it was the recommendation of using Birchall Blackburn solicitors being informed it would be quick and easy. What a diabolical mistake that was. We received very little response to our requests for information and being completely ignored at times. This ended like previous 1 star reviews on this site exchanging contracts and moving in the last week of this 6 month nightmare of selling our house. The threats of losing our new purchase due to the lack of communication and the time taken to do it was an awful experience. Pick your solicitor very carefully.

January 9, 2026
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

Thank you for taking the time to leave a review and for acknowledging that we achieved a quick sale on your home.

We are, however, very sorry to hear about the difficulties you experienced during the conveyancing stage. The average time for conveyancing to be completed is 16-20 weeks and I can see your sale was at the upper end of this timeframe. As the estate agent, we have very little control over the conveyancing stage but I can see my colleague Geraldine was in regular contact with all parties involved, including yourself and keeping you up to date wherever possible.

Your feedback about Birchall Blackburn solicitors will be taken into account when recommending solicitors to future clients. - Tony, Oldham branch manager

Rated 5 out of 5 stars

Ryder and Dutton swiftly process our…

Ryder and Dutton swiftly process our purchase and kept us in loop all the time. Can’t thank enough to all the Oldham branch staff and move manager Geraldine Marsden. They gave us moving in treats box which my kids like. ❤️

December 19, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We're happy to hear that our team swiftly managed your purchase and kept you informed! Thanks for your kind words and we're pleased to hear your children enjoyed the treats!

Rated 5 out of 5 stars

Quick service

After losing our initial house Ryder and Dutton were great at helping us through the purchase of our second. Geraldine was attentive of our questions and got back to us quickly. So smooth that it was less than 2 months from making the offer to getting the keys. Thank you

December 19, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We're really pleased to hear that the process was smooth and efficient for you! Enjoy your new home! 🏠

Rated 5 out of 5 stars

A very efficient experience

A very efficient experience. Great communication from Geraldine, Lacey and Owain. Every step was explained clearly and within a week of going on the market we had multiple viewings arranged. On the whole, a much smoother process than I was expecting.

December 19, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

It's great to know the process was smoother than expected and that you had multiple viewings quickly! Thank you for sharing your feedback 😊

Rated 5 out of 5 stars

Huge thank you to Lacey Williams and…

Huge thank you to Lacey Williams and her colleagues at Ryder & Dutton Sales Team.
Although the sale was agreed quickly and the Purchaser was very keen to proceed throughout, the sale got a bit bogged down in the legal process.
Lacey was professional and attentive throughout keeping every one informed and her regular communications and calm presence were the key to getting this sale over the line.
Well done Lacey

December 19, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

Thank you for recognizing our staffs efforts in keeping everyone informed and ensuring a smooth process! 😇

Rated 5 out of 5 stars

Ryders have been brilliant and Lacey…

Ryders have been brilliant and Lacey Williams even helped with solicitors enquiries. Their expertise had been appreciated whilst getting us through this stressful journey. 100% recommend them

December 19, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We're really happy to hear that our expertise was appreciated during your journey! Thanks for your recommendation 🏠

Rated 5 out of 5 stars

“Exceptional Service with a Personal Touch”


We honestly couldn’t have asked for a better experience buying and selling our home with Rider & Dutton. From start to finish, the team were incredibly supportive, understanding, and reassuring during what can be a very emotional and stressful time. They kept us informed every step of the way, always took the time to answer our questions, and genuinely cared about getting the best outcome for us. Their professionalism combined with a personal touch made all the difference. We’re so grateful for everything they did and wouldn’t hesitate to recommend Rider & Dutton to anyone looking to buy or sell a home.
Spacial thanks goes to Geraldine.

December 20, 2025
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Reply from Ryder & Dutton Estate Agents - Oldham

We're really happy to hear that your experience was so positive. It's wonderful to know the team's support and dedication made such a difference during your buying and selling process. Thanks for sharing your feedback! ⭐

Rated 5 out of 5 stars

Geraldine was extremely helpful…

Geraldine was extremely helpful throughout the whole sale process, chasing all relevant parties before we thought of it ourselves. We were very grateful for her help in getting the sale over the line in good time.

December 18, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We really appreciate your positive feedback and are glad we could help you achieve a timely result 🏠

Rated 5 out of 5 stars

Excellent customer service

Just completed on the house and i would 100% recommend Ryder and Dutton to anyone looking to sell or buy a property.
The customer service we received from Jessica Williamson and Lacey Williams was exceptional. It's been a long process due to circumstances beyond our control but i received weekly updates throughout the whole process from them, they chased the Conveyancing team and also the buyers solicitor which took a lot of the stress out of the situation for me for which i cant thank them enough.
Great team, great service, highly recommended.

December 18, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We're happy to hear that you had a great experience with our services. We appreciate your recommendation and are so glad that our team's support helped reduce stress during the process. Thank you!

Rated 4 out of 5 stars

Completion take longer than I expected…

Completion take longer than I expected due to vendor or vendor solicitors slow response,Geraldine Marsden keep informed me regularly,and try her best to calls vendors and their solicitor for speedy completion.

December 11, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We appreciate your feedback and are sorry the completion took longer than expected. We're glad to hear that Geraldine kept you informed and tried to expedite the process by contacting the necessary parties

Rated 5 out of 5 stars

If you are in Oldham

If you are in Oldham, need to sell or buy a property please go to Rider and Dutton.
Because untill exchange they are following the case not like other Estate agent in Oldham. Especially they have team work after meme random of sale. Jeraldeen having special capacity to make things write. Don't go to other estate agents they will vast your time and money both.

December 18, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We appreciate you recommending our services for property transactions in Oldham. Thank you for your feedback!

Rated 5 out of 5 stars

The customer service was excellent

The customer service was excellent. I can't praise the team enough. I specifically want to mention Geraldine Marsden, who gave me weekly updates throughout the process. She also pushed the buyers solicitors and was so on the ball.

December 17, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We're really happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that the updates and support were helpful throughout the process 😇

Rated 5 out of 5 stars

Geraldine Marsden

Whole team at Ryder&Dutton was brilliant they helped me through out the whole process of selling my house I specially want to thank Geraldine Marsden who helped me and keep me informed about the sale progress thank you guys so much

December 11, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We're really happy to hear that our team was so helpful during your home selling process. Thanks for your kind words!

Rated 5 out of 5 stars

Moving house was made easy thanks to…

Moving house was made easy thanks to the guidance and professionalism of Lacey Williams,i would have no hesitation in recommending Ryder &Dutton to anyone hoping to move in the future. Fantastic service.

December 17, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We're really pleased to hear you had a great experience moving house - we appreciate your fantastic feedback!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish! Would 100% recommend Ryder & Dutton! Special thanks to Lacey, she went above & beyond to ensure every thing with our purchase went smoothly :)

December 17, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We really appreciate your recommendation and are so glad everything went smoothly during your purchase 🏠

Rated 2 out of 5 stars

Worst and longest experience EVER

Worst and longest experience EVER!
Do not use their own solicitors…slower than a snail. Rude, obnoxious and don’t chase things as they should. Appalling service and you are paying for it!
The agents were ok…until passed onto a “manager” who was worse than useless. No updates, no urgency…nothing. We had to chase them weekly and always received the same generic unhelpful answers.
House buying should not be this hard.

November 26, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

I'm really sorry to hear you didn't have a good experience. I am not sure which property sale this relates to? Please do feel free to contact me as I would be interested to find out more about this - you can email me at aboardman@ryderdutton.co.uk or please also feel free to call me on 07725 956 351. - Tony, Oldham branch manager

Rated 5 out of 5 stars

Great service and quick

Excellent marketting and service from Geraldine Marsden, Adam,Dylan and Rebecca.

December 11, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We're happy to hear that you had such a wonderful experience with our service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Amy and Asset to Ryder and Dutton

had a really positive experience with Ryder & Dutton from start to finish. From the initial advertising of the property right through to the final sale, the whole process was smooth, well-organised, and professionally handled.

The staff at Ryder & Dutton have all been helpful and supportive throughout, but Amy truly stood out. She was incredibly attentive and always got back to me promptly with every query and email. Nothing ever felt like too much trouble for her.

Amy consistently took the time to explain things clearly when I didn’t understand and always managed to calm me down during what can be a very stressful process. Her patience, reassurance, and professionalism made such a big difference, and I always felt supported and kept informed.

I honestly couldn’t recommend Amy enough. She went above and beyond, and I’m very grateful for all her help.

December 10, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Oldham

We're happy to hear that you had such a positive experience with our services. We appreciate your kind words about the support you received. Thank you for your recommendation 😊

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