Ryder & Dutton Estate Agents - Rawtenstall Reviews 271

TrustScore 5 out of 5

4.8

68 Bank Street, Rawtenstall, BB4 8EG Rossendale, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They... See more

Rated 5 out of 5 stars

I have renting a property through Ryder and Dutton for several years. During that time I have dealt with Ms Sarah Green who has been, and continues to be, and excellent agent. Very little has needed a... See more

Company replied

Rated 5 out of 5 stars

Matt Walsh, Shannon and Graham have been brilliant with the purchase of our new home. Regular updates between solicitors, vendors and the rest of the chain, they worked hard to make it all happen! Tha... See more

Rated 5 out of 5 stars

Great experience from start to finish. Matt and Jamie were especially helpful, called regularly to keep me up to date and provide viewing feedback. Once we'd accepted an offer we were passed onto Mega... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Rawtenstall

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 68 Bank Street, Rawtenstall, BB4 8EG, Rossendale, Lancashire, United Kingdom

  • 01706 227999

4.8

Excellent

TrustScore 5 out of 5

271 reviews

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Rated 1 out of 5 stars

Poor Communication

I use R & D as my letting agent for my one property. I had to chase my rent from them last month and they explained how this had happened. I didn't expect the same thing to happen the following month. And when I've phoned and emailed them I've not received a reply.
I would not recommend using them due to the difficulties I've had communicating with them

August 8, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

I would appreciate if you could contact me directly so that I can look into and understand what has happened here. Unfortunately we don't have a Landlady called 'Poppy' that we deal with from our Rawtenstall office.

Thanks

Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Alex and Leon made what is a stressful…

Alex and Leon made what is a stressful process, as easy as they could!!

We had a switch over of agents as Alex was promoted (rightly so haha) and the transition was really smooth and Leon picked up and provided great service keeping in touch and replying quick (if only the solicitors were as good!!)

I don’t plan on moving for a while but when I do, I’d definitely go back to Ryder and Dutton!

August 2, 2024
Rated 5 out of 5 stars

Happy with the service

I recently bought a property through Ryder & Dutton and was very happy with the service provided!

The sale didn't go too smoothly and was a lengthy process (through no fault of Ryden & Dutton). Matt was there to help throughout. I was also away for a full month towards of the sale where there were a few complications. Matt was great in these circumstances and helped by communicating going back and forth with all parties to find out exactly what was needed to get the sale complete for me not long after I got back. Thanks Matt. Very friendly and professional throughout

June 28, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks for the review Katie, hope your enjoying your new home. - Matt

Rated 5 out of 5 stars

We recently sold our property

. **5-Star Review for Ryder and Dutton Estate Agents Rawtenstall**

We recently sold our property through Ryder and Dutton in Rawtenstall, and despite the lengthy process, we couldn't be more satisfied with their service. From the start, Graham, our initial contact, instilled confidence that we had chosen the right estate agent. He went above and beyond to ensure we got over the finish line.

A special mention goes to Matt, whose performance was exceptional throughout. It was a privilege to watch him grow stronger and more capable with each step of the journey. His dedication and professionalism truly made a difference.

We wholeheartedly recommend Ryder and Dutton in Rawtenstall for their outstanding commitment and support. Thank you, Graham and Matt, for making this experience as smooth and successful as possible!

July 19, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

It was a pleasure working with you, please let us know if you need anything in the future. - Graham

Rated 5 out of 5 stars

Excellent staff

We sold our house and bought our flat both through Ryder Dutton Rawtenstall in June.
Graham was very easy and pleasant to deal with, and always happy to help. Leon took us through the process and was also easy to speak to and very helpful - and in particular very patient when there were slight glitches along the way. Matt was very helpful too, and Megan guided us through the final stages and was always cheerful and quick to respond.
All in all, we would highly recommend using the Rawtenstall branch.

June 21, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks Cath, it was a pleasure working with you throughout! - Leon

Rated 5 out of 5 stars

I have just completed a purchase with…

I have just completed a purchase with the Rawtenstall branch of Ryder & Dutton. I was really pleased with how Leon dealt with my transaction and despite some delays, he was always on hand to answer me questions.

July 12, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you Ryan for all your help with this, I look forward to working with you in the future. - Leon

Rated 5 out of 5 stars

Very helpful

Very helpful, supportive and easy to speak to, loved the gift box too.

July 17, 2024
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks Stephanie! - Team Rawtenstall

Rated 5 out of 5 stars

Fantastic Sarah and Joanne

Just let my property out with Ryder and Dutton - Sarah Green (rawtenstall) and Joanne Kimber were fantastic - will definitely be using this company again!

July 17, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks Zafar & Mustafa you were a pleasure dealing with throughout! - Team Rawtenstall

Rated 5 out of 5 stars

Ryder & Dutton Estate Agents played a…

Ryder & Dutton Estate Agents played a import part in my settling in the Uk. During a very big life decision they were professional, supportive and informative in every step of trying to obtain a rental. Alex and Daniel followed up timeously with me regarding the process and any delays. I must say their responses provided me with the assurance I needed.

Thank you Ryder & Dutton
From one satisfied customer
Ruthie (South African relocation to the 🇬🇧

May 10, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you for the positive review Ruth, we hope your settling in! - Team Rawtenstall

Rated 5 out of 5 stars

I have worked with the Rawtenstall…

I have worked with the Rawtenstall office staff for a long time and have found them to be helpful professional and responsive to my needs aa a client.
I particularly would mention Daniel who is the primary contact as Property manager for a job consistently well done

July 12, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

Great to hear, we look forward to working with you in the future! - Team Rawtenstall

Rated 5 out of 5 stars

Brilliant customer service

Sold my house last week and Megan was brilliant, kept me up to date regularly and answered any queries promptly. Couldn’t have asked for a better customer service!

July 1, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks Syma, please don't hesitate to contact us if you need anything in the future! - Megan

Rated 5 out of 5 stars

Estate agents who were seriously helpful

Throughout the whole process of moving our elderly parents, Ryder and Dutton in Rawtenstall were fantastic to deal with. I would like to recognise Alex McMahon and Graham, in dealing so sensitively with their situation, they were very generous with their time in making everything run as smoothly as possible. Alex took on the communications. She was extremely efficient, she updated us regularly and our calls were dealt with promptly and intelligently. And with a kindness which we really appreciated . We feel we absolutely chose the best agents and would recommend them wholeheartedly.

July 1, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you so much for the positive review Sarah, we hope your settling in. - Alex

Rated 5 out of 5 stars

NO Fuss.

NO Fuss.
Kept us informed when required
Available when we contacted

July 5, 2024
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks for the review Alan. - Team Rawtenstall

Rated 5 out of 5 stars

Helpful Move Manager

Working with our Move Manager, Megan D'Angelillo was super easy and stress free! She was lovely, helpful and responsive and made the process very easy for us 😊 Thanks Megan!

July 1, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks Poppy! We hope your enjoying your new home. - Megan

Rated 5 out of 5 stars

Alex and Daniel were amazing help

Alex and Daniel were amazing help, I would really recommend them for anyone looking to sell or rent. It was never difficult to get in touch with them and they were really on the ball.

July 5, 2024
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks for the positive review! - Team Rawtenstall

Rated 5 out of 5 stars

Ryder and Dutton .. very impressed

Ryder and Dutton have looked after me (and my property) for a few years now. The only criticism i would have is that the office can often be hard to get hold off on the phone, however, the staff there will always come back to you and reply to emails with any queries.
The staff at Rawtenstall are always very personable and in particular Sarah Green has given me some very valuable advice and support. Generally, they have taken care of everything i have asked of them.
I’ve been very impressed through out my time with them.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Sold my house in under 3 weeks and for top price too! Really delighted, all round excellent service!

One of 3 estate agents to value my property, theirs was the highest valuation. With fees falling midway between the 3, I decided to go with R&D. Their photographer did a brilliant job showcasing my home, and my house was sold for full asking price within 3 weeks! Excellent estate agency - puts the other so-called ‘market leading’ local agents to shame with their low valuations - makes you wonder if some of them just want easy commission - definitely not so with Ryder & Dutton! Communicated progress reports regularly.

June 14, 2024

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