Geraldine Marsden was very responsive and helpful in her role as move manager. She was very communcative and made the process very smooth and pleasant. The team I dealt with at Ryder and Dutton wer... See more
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Grace Bleasedale from the Blackburn/ Preston office quickly introduced herself as having an oversight/ support role for my purchase. Over several weeks she was responsive to my queries and also sent r... See more
Really good and friendly service from Jaimie & Geraldine when buying and also selling my house. Also special thanks to the man I had who took me on a few viewings.
Matt Walsh, Shannon and Graham have been brilliant with the purchase of our new home. Regular updates between solicitors, vendors and the rest of the chain, they worked hard to make it all happen! Tha... See more
Company details
About Ryder & Dutton Estate Agents - Rawtenstall
Written by the company
Family Run Community Driven
How can we help you move?
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68 Bank Street, Rawtenstall, BB4 8EG, Rossendale, Lancashire, United Kingdom
- 01706 227999
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They NEVER answer the phone
They NEVER answer the phone, tried ringing loads over the last couple days and I’m getting no answer .

Reply from Ryder & Dutton Estate Agents - Rawtenstall
Had a purchase fall through but…
Had a purchase fall through but completed on a different property with Ryder & Dutton.
I mainly dealt with Matt who was always professional and helpful, when it was near completion Megan took over to see it through to the end. Good service
Allways kept upto date with progress…
Allways kept upto date with progress during the sale .all members of staff polite and informative. Will be using the Rawtenstall branch again.

Reply from Ryder & Dutton Estate Agents - Rawtenstall
We were excellently looked after by…
We were excellently looked after by Matt who managed a complex situation with real diplomacy and tenacity to get the deal to completion

Reply from Ryder & Dutton Estate Agents - Rawtenstall
Shannon Laycock (Rawtenstall branch)…
Shannon Laycock (Rawtenstall branch) dealt with the sale of our house towards the end. She was very efficient and really helped in pushing to get it complete. Super grateful for all your help and going above and beyond to get our sale and purchase complete. Thank you! Emma and Joe
Lack of communication and feedback
I feel like communication could have been better, I didn't seem to get much feedback, although when a sale had been agreed this did improve somewhat. I just feel like more could have been done to keep me updated.

Reply from Ryder & Dutton Estate Agents - Rawtenstall
Great service.
Used this estate about 2 years in from first moving to Rossendale in 2014. Always had a great relationship with them and super helpful and professional. Sarah Green that has managed properties I've been in has always been exceptionally helpful and friendly.

Reply from Ryder & Dutton Estate Agents - Rawtenstall
Thank you Ryder Dutton
Like to thank Ryder Dutton for all there help and hard work, they did everything they could to solve a issue,they then directed me right people who hopefully can solve it ,can't fault their professionalism and hard work thank you help and empathy, wouod highly recommend them

Reply from Ryder & Dutton Estate Agents - Rawtenstall
Rawtenstall branch
Rawtenstall branch.
Thank you to Sarah Rachel &Joanne you have done an amazing job with the rental of 1Beaufort Rd. Thanks

Reply from Ryder & Dutton Estate Agents - Rawtenstall
Fabulous estate agents!
Rachael, Sarah and Emma were amazing facilitating our home move, nothing was too much trouble and they made everything as easy as possible for us with continuous help whenever needed. Very highly recommend moving with Ryder & Dutton ☺️

Reply from Ryder & Dutton Estate Agents - Rawtenstall
Professional estate agents
All interactions with the team were professional, both via telephone & e-mail, occasionally feedback wasn't received after viewings & we feel that the property was overpriced initially which led to very few viewings in the 1st few months.
Once a more realistic price was in place & the viewings increased, this led to an acceptable offer being made.
Initial valuation to completion took 12 months, partly due to the above & partly due to the condition of the property & type of buyer that would buy the property to renovate.
Shining Star
Whilst I wasn’t successful with the home I desperately wanted, Shannon was incredible. It’s a busy branch and can be difficult to get through and get clarity, but there was one shining star in the Ryder and Dutton team and that was Shannon. She was so responsive, clear, efficient and she really does understand the housing market.
If you’re dealing with this branch, definitely work with Shannon.
They stuck with it for the 46 weeks that the sale took to complete …
They effected a sale fairly promptly and although the Conveyancing process took an inordinate time Matt Walsh who dealt with us from start to finish was extremely patient and helpful throughout.
Huge thank you to Matt at Rawtenstall
I just wanted to say a huge thank you to Matt and the team at Ryder & Dutton for dealing with the sale of what was my family home growing up. The empathy and guidance provided by Matt and the team was very much appreciated given the circumstances and I can't thank them enough. Very professional throughout and I wouldn't hesitate in using them again.
Great service
Smooth experience with Matt. Always happy to help and give advice where possible. Would recommmend
Great service from Leon James and Sue.
We experienced exceptional service provided by Leon James and Sue at Ryder and Dutton, Rawtenstall.
We have been extremely impressed with Leon's dedication and professionalism throughout our interactions. He has consistently gone above and beyond to facilitate our visits to to the property which was empty ensuring we could show tradespeople the property for the necessary works. Last week, Leon met us at the property as we had tradespeople coming to provide quotes. Unfortunately, one of them was delayed and arrived late, but Leon was very understanding and stayed beyond his finishing time to accommodate us. His willingness to help and his courteous demeanour were greatly appreciated.
Moreover, Leon has kept us well-informed on the progress of the sale, providing timely updates that have been invaluable to us.
Additionally, I would like to commend Sue, who has shown us around the property. She, too, has been an absolute pleasure to work with and is a credit to your team
The for sale sign hasn't been taken…
The for sale sign hasn't been taken down outside park road Waterfoot

Reply from Ryder & Dutton Estate Agents - Rawtenstall
Friendly and Efficient
I would most definitely recommend Ryder & Dutton. I mainly dealt with Leon, he was pleasant and always at the end of the phone. Graham is an excellent manager, very professional and very down to earth. They also recommended an excellent solicitor too.
5 stars and 5 thumbs up to the Rawtenstall branch.

Reply from Ryder & Dutton Estate Agents - Rawtenstall
Very professional and friendly service
Very professional and friendly service. Would highly recommend.

Reply from Ryder & Dutton Estate Agents - Rawtenstall
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