I feel like communication could have been better, I didn't seem to get much feedback, although when a sale had been agreed this did improve somewhat. I just feel like more could have been done to keep me updated.

Used this estate about 2 years in from first moving to Rossendale in 2014. Always had a great relationship with them and super helpful and professional. Sarah Green that has managed properties I've been in has always been exceptionally helpful and friendly.

Like to thank Ryder Dutton for all there help and hard work, they did everything they could to solve a issue,they then directed me right people who hopefully can solve it ,can't fault their professionalism and hard work thank you help and empathy, wouod highly recommend them

Rawtenstall branch.
Thank you to Sarah Rachel &Joanne you have done an amazing job with the rental of 1Beaufort Rd. Thanks

Rachael, Sarah and Emma were amazing facilitating our home move, nothing was too much trouble and they made everything as easy as possible for us with continuous help whenever needed. Very highly recommend moving with Ryder & Dutton ☺️

All interactions with the team were professional, both via telephone & e-mail, occasionally feedback wasn't received after viewings & we feel that the property was overpriced initially which led to very few viewings in the 1st few months.
Once a more realistic price was in place & the viewings increased, this led to an acceptable offer being made.
Initial valuation to completion took 12 months, partly due to the above & partly due to the condition of the property & type of buyer that would buy the property to renovate.

Matt was great

Whilst I wasn’t successful with the home I desperately wanted, Shannon was incredible. It’s a busy branch and can be difficult to get through and get clarity, but there was one shining star in the Ryder and Dutton team and that was Shannon. She was so responsive, clear, efficient and she really does understand the housing market.
If you’re dealing with this branch, definitely work with Shannon.

They effected a sale fairly promptly and although the Conveyancing process took an inordinate time Matt Walsh who dealt with us from start to finish was extremely patient and helpful throughout.

I just wanted to say a huge thank you to Matt and the team at Ryder & Dutton for dealing with the sale of what was my family home growing up. The empathy and guidance provided by Matt and the team was very much appreciated given the circumstances and I can't thank them enough. Very professional throughout and I wouldn't hesitate in using them again.

Smooth experience with Matt. Always happy to help and give advice where possible. Would recommmend

We experienced exceptional service provided by Leon James and Sue at Ryder and Dutton, Rawtenstall.

We have been extremely impressed with Leon's dedication and professionalism throughout our interactions. He has consistently gone above and beyond to facilitate our visits to to the property which was empty ensuring we could show tradespeople the property for the necessary works. Last week, Leon met us at the property as we had tradespeople coming to provide quotes. Unfortunately, one of them was delayed and arrived late, but Leon was very understanding and stayed beyond his finishing time to accommodate us. His willingness to help and his courteous demeanour were greatly appreciated.

Moreover, Leon has kept us well-informed on the progress of the sale, providing timely updates that have been invaluable to us.

Additionally, I would like to commend Sue, who has shown us around the property. She, too, has been an absolute pleasure to work with and is a credit to your team

The for sale sign hasn't been taken down outside park road Waterfoot

I would most definitely recommend Ryder & Dutton. I mainly dealt with Leon, he was pleasant and always at the end of the phone. Graham is an excellent manager, very professional and very down to earth. They also recommended an excellent solicitor too.
5 stars and 5 thumbs up to the Rawtenstall branch.

Very professional and friendly service. Would highly recommend.

A great estate agents - very professional. Leon was pleasant and helpful - always at the end of the phone if I had any queries. Purchase went through very quickly and efficiently.

Matt was my Contact, and he immediately 'Got Me!' I mean he understood my situation, and although I had to withdraw my Sale, he was there to help, and tied up all the loose ends. He did go that Extra Mile,
Matt is very professional, yet approachable and friendly, and I'm sure he has a really bright future with you

I can recommend Ryder and Dutton to anyone who is either selling or looking to rent a property, they have a fantastic team and nothing is ever to much trouble.
Joanne, Alex, Daniel and especially Sarah really do have your best interest at heart

Our property had lots of viewings from the offset, we always received feedback and it sold pretty quickly. Megan at Ryder and Dutton liaised between the solicitors was friendly,helpful and kept us informed. All staff from the initial valuation to the end sale were approachable and helpful.

I use R & D as my letting agent for my one property. I had to chase my rent from them last month and they explained how this had happened. I didn't expect the same thing to happen the following month. And when I've phoned and emailed them I've not received a reply.
I would not recommend using them due to the difficulties I've had communicating with them