I have renting a property through Ryder and Dutton for several years. During that time I have dealt with Ms Sarah Green who has been, and continues to be, and excellent agent. Very little has needed a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have renting a property through Ryder and Dutton for several years. During that time I have dealt with Ms Sarah Green who has been, and continues to be, and excellent agent. Very little has needed a... See more
Company replied
The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They... See more
Matt Walsh, Shannon and Graham have been brilliant with the purchase of our new home. Regular updates between solicitors, vendors and the rest of the chain, they worked hard to make it all happen! Tha... See more
Buying my first property with my partner Tyler has been quite a confusing process and the staff at Ryder and Dutton have been amazing. Grace has been amazing, she has coped with my many emails (sorry)... See more
Written by the company
How can we help you move?
Expert Valuation Find a Property Let Your Property Mortgage Advice68 Bank Street, Rawtenstall, BB4 8EG, Rossendale, Lancashire, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have been supported by Ada throughout the “sold” process. She has been great at communicating each step with us. At least once a week we will get an update between the purchasers side and ours. Any feedback that has been necessary in between has been timely and informative. She is also a very bright, bubbly and positive person - something that helps in what can be a slow and challenging process.
Thanks for all your help Ada!
Georgina
Ada has been brilliant to work with on my purchase. Highly responsive, understanding and pragmatic in tricky situations. Very grateful for her help.
Ada Grundy is a great move manager, keeping me informed at every turn,always replies to my emails, lovely to talk to,good work
Sold fast and kept me well informed thank you ada grundy
Superb company in all departments. Communication, updates, pro active and staff, especially Ada. Ada goes over and above and cannot do enough for us. I would definitely recommend this company based on our experience with Ada alone.
Ada Grundy is a great estate agent very professional and very friendly. Keeps me in the loop with everything that is going on with the sale of the house via emails regularly.
I am purchasing my next property through Ryder and Dutton. I cannot praise and thank Ada Grundy enough.
Ada has kept me informed of the process all along the way, even managing to get information from my solicitor and my estate agent when I was getting no information from them regarding the progress of the sale and purchase and without her the process would have been so frustrating and would not have moved anywhere near as fast.
They are very helpful to deal with our property, great with any inquiries, would highly recommend especially Sarah green she’s been great!

Reply from Ryder & Dutton Estate Agents - Rawtenstall
⭐⭐⭐⭐⭐
Although Ryder & Dutton didn’t end up selling my dad’s house as it ultimately went back to the very first viewer from a previous estate agent I still felt they deserved a full five stars. Their professionalism from start to finish was outstanding. They communicated clearly, were always prompt, and genuinely went above and beyond in every aspect of the process.
Even without being the agent who achieved the final sale, they showed dedication, care, and a level of service that really stood out. I wouldn’t hesitate to recommend Ryder & Dutton to anyone looking for a trustworthy and hardworking estate agency.
Great service, great staff from start to finish. Highly recommend
Very helpful always kept in the loop, up to date with where things were up to.
Graham, Matt & the team provided an excellent service throughout, going that ‘extra mile’ on occasions.
I was greeted and showed around the property with a detailed and respectful manner.
I had an excellent and proactive experience from the moment I met the team in Rawtenstall. They are friendly, energetic and highly enthusiastic. I was treated with great respect. The team worked tirelessly to sell my house, guided me through the steps, were with me all the way keeping me informed of every step. And, even on the last day were informed of the process going forward. A delightful and efficient team. Big thank you from me.
Staff was very helpful, kind and supportive whilst assuring me through the purchase of my first house. Whilst it was my first mortgage I felt like I knew everything about it but I had a hand all the way through. Shannon and Jaimie were excellent at helping me understand what I needed to do at every step of the way. I am happy to give them 5 stars.
Ryder and Dutton is a fantastic estate agents. This is the second time I have used Ryder and Dutton when looking to rent a property. From the first phonecall to the last, the staff were professional, polite, informative and pro active. The process was smooth, all relevent information emailed, I easily set up a tenants portal ro recieve and send all documentation back to them. All documents including the tenancy agreement was e-signed which made it so much easier than having to go into the office branch. Sarah Green was brilliant, nothing was to much trouble for her, we requested a second viewing on the property which she was more than welcome to assist. On our move in day, Sarah met us at the property to run through a few things with us. Overall our experience with Ryder and Dutton were amazing, Thank you.
Both Matt and Megan offered a highly professional service. They both had great communication skills and negotiation skills and were very fair and understanding during both the buying and selling of my properties.
Thank you ☺️
The team kept us informed of how our home our purchasing was progressing, were patient and understanding with our queries, and during the negotiations.
We've now completed on our first home, when we picked up the keys the Rossendale Ryder and Dutton gave us a welcome package of snacks with our keys.
Thanks to Megan and the team.
Warm regards,
Aaron and Mackenzie.
Friendly greeting on arrival and approachable staff- thank you for your help
Pete and Emily
Jamie Clayton, our sales negotiator has been outstanding from the moment we put our house on the market until the moment we moved out. His attentiveness and responsiveness was amazing and we felt fully informed at all times. Great service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.