Ryder & Dutton Estate Agents - Rawtenstall Reviews 270

TrustScore 5 out of 5

4.9

68 Bank Street, Rawtenstall, BB4 8EG Rossendale, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have renting a property through Ryder and Dutton for several years. During that time I have dealt with Ms Sarah Green who has been, and continues to be, and excellent agent. Very little has needed a... See more

Company replied

Rated 5 out of 5 stars

The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They... See more

Rated 5 out of 5 stars

Matt Walsh, Shannon and Graham have been brilliant with the purchase of our new home. Regular updates between solicitors, vendors and the rest of the chain, they worked hard to make it all happen! Tha... See more

Rated 5 out of 5 stars

Buying my first property with my partner Tyler has been quite a confusing process and the staff at Ryder and Dutton have been amazing. Grace has been amazing, she has coped with my many emails (sorry)... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Rawtenstall

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 68 Bank Street, Rawtenstall, BB4 8EG, Rossendale, Lancashire, United Kingdom

  • 01706 227999

4.9

Excellent

TrustScore 5 out of 5

270 reviews

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Rated 5 out of 5 stars

Exceptional and friendly service

Excellent service. My husband and I used Ryder & Dutton to sell our property back in 2024. They provided excellent service, kept in touch, provided updates and got potential buyers through the door. One of the best Estate Agents in the valley.

When it was time for us to complete, we needed to secure a rental property for approximately a year.

Not only did they find us a little home, they explained all the processes involved in privately renting a property, put us in touch with our lovely landlord and made everything so easy.

When it came to giving notice recently, again, the customer service was exceptional. It was quick, easy and done via email. Great for those that work.

We cannot recommend Ryder & Dutton enough. The manager and staff are amazing, treat you like family and it shows in the service they provide. Well done Rawtenstall branch.

October 16, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks so much for your review and I am pleased to see that you have been happy with the service provided by both our Sales & Lettings teams. If we can help in the future please reach out!
Gareth Hunt - Head Of Lettings

Rated 5 out of 5 stars

A huge thank you to all involved at…

A huge thank you to all involved at each step of the process from start to finish it's been exceptional to see the level of professionalism shine through in all areas of the business, marketing, communication, feedback etc. keep it up, I would definitely use the services again without hesitation.
Thank you & stay blessed always !

October 10, 2025
Rated 5 out of 5 stars

just would like to say a massive…

just would like to say a massive thanks to ryder and dutton rawtenstall branch

sarah green and the team have been absolutely amazing

they got me in my new place so soon completed everything so
thoroughly and professionally i cannot say nothing more than a five star service ⭐ ⭐ ⭐ ⭐ ⭐ thanks so much amazing service communication and i would honestly say you need a property go to ryder dutton nothing was a issue
keep
up
the good work and thanks for all

September 15, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

We're happy to hear that you had such a positive experience. It's great to know the team provided amazing service and communication, ensuring a smooth process. Thank you for your kind words and five-star rating!
Gareth Hunt

Rated 5 out of 5 stars

Sarah Green managed the letting of our…

Sarah Green managed the letting of our rental property very well. We had a very good experience with Ryder and Dutton. They are good at communicating in a timely manner and made the process very simple.

October 6, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

We're happy to hear that the letting of your rental property was managed very well. We appreciate your feedback and are glad the process was simple and our communication was timely!
Gareth Hunt

Rated 5 out of 5 stars

Great Property Manager

Since Sarah Green became the designated property manager for a rental of mine I have enjoyed exemplary service from Ryder & Dutton. If Sarah is not available she can be relied upon to get back to me very promptly. Because she listens carefully she can identify and solve any problem quickly. A real asset to any business.

October 17, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks for taking the time to review the service that Sarah provides for you as a Landlord.

Gareth Hunt

Rated 5 out of 5 stars

From the initial enquiry to completion

From the initial enquiry to completion on the four occasions I have used the services of the firm my experience has been one of extreme efficiency, pleasant manner and helpfulness from every member of the firm. I would not deal with any of the other similar agents.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Property Sale

From initial contact for a valuation to completion on the sale of our property, we found Ryder and Dutton to be professional and attentive throughout the process.
We would use them again and have no hesitation in recommending them.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We had a great experience from getting regular viewings to selling the property. Jaimie and her colleagues kept us updated with how the viewings went and once an offer was put in Megan took over she was amazing keeping me regularly updated and kept me calm when things got stressful she is amazing. The whole process from putting it up for sale to completing took 9 months.

September 19, 2025
Rated 5 out of 5 stars

Title: Professional Estate Agency As It Should Be

After watching the recent Panorama exposé on estate agents, I feel compelled to share my experience with Ryder Dutton, which has been the complete opposite of those dubious practices.
Jamie C has handled our property sale with exceptional professionalism from day one. What stands out:

No pressure selling - Never pushed us to use their solicitors or mortgage brokers
Transparent communication - Every update has been clear and honest
Balanced approach - When survey issues arose, Jamie C worked fairly with both parties rather than pushing for a quick sale
Genuine service - Focused on achieving the best outcome, not chasing referral fees

In an industry plagued by conditional selling and conflicts of interest, Ryder Dutton operates with real integrity. Jamie C took time to understand our needs during the initial appraisal and has maintained that level of care throughout.
Currently mid-sale and couldn't be happier with the service. If you want an estate agent who works FOR you rather than their commission targets, I highly recommend Ryder Dutton.
Special mention to Jamie who has been outstanding throughout.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

A company to make the impossible happen

Had a really difficult situation of having to sell 2 houses whilst finding somewhere else to live. The team at Ryder and Dutton could not have been better and despite it being difficult and taking a while we finally got it over the line. sold both houses and we are now in our new place.
Thanks especially to Graham for getting it all rolling and to Matt for being on the end of the phone and e mail for 12 months and to everyone else in the office.
Absolutely first class and worth every penny :D

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

What a great team!!!

What a great team!! I think during my buying process I have been helped by nearly all of the office staff, However, ultimately, I have to give the full praise to Matt Walsh(Sales Negotiator). If it was not for his tenacious attitude and pragmatic approach I have absolutely no doubt the purchase would not have stayed on track or come to fruition. Top job Matt and thank you to all staff at the office. You can now all rest easy not seeing my mobile number calling every day 😂

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely staff team

I rented a property from Ryder and Dutton that was managed by Sarah green who did a wonderful job throughout.

September 2, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thanks for taking the time to let us know that you were happy with the service provided by Sarah.
Gareth Hunt

Rated 5 out of 5 stars

I used Ryder and Dutton while buying my…

I used Ryder and Dutton while buying my house and Matt was amazing throughout. He supported us to arrange contacts with surveyors, solicitors and also made contact throughout the sale process to ensure everything was in order.

Would highly recommend

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

Estate agents will the personal touch

I couldn’t recommend Ryder & Dutton highly enough. They worked tirelessly on our sale and ensured that I was kept up to date in all occasions so I was never left in the dark. Shannon in particular was outstanding!! The whole team was friendly and professional from John who completed a lot of the viewings, to Jamie x2 who kept in touch and Graham the manager. If you want a sale done right the go with Ryder and Dutton

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Purchase of Property

My short experience with Ryder & Dutton was great. Unfortunately, I couldn't proceed with the purchase but Ada from the Rawtenstall branch was always helpful and kept me informed at all times.

July 25, 2025
Unprompted review

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