Ryder & Dutton Estate Agents - RawtenstallReviews 

275
TrustScore 5 out of 5

4.8

68 Bank Street, Rawtenstall, BB4 8EG Rossendale, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Geraldine Marsden was very responsive and helpful in her role as move manager. She was very communcative and made the process very smooth and pleasant. The team I dealt with at Ryder and Dutton wer... See more

Rated 5 out of 5 stars

Grace Bleasedale from the Blackburn/ Preston office quickly introduced herself as having an oversight/ support role for my purchase. Over several weeks she was responsive to my queries and also sent r... See more

Rated 5 out of 5 stars

Really good and friendly service from Jaimie & Geraldine when buying and also selling my house. Also special thanks to the man I had who took me on a few viewings.

Rated 5 out of 5 stars

Matt Walsh, Shannon and Graham have been brilliant with the purchase of our new home. Regular updates between solicitors, vendors and the rest of the chain, they worked hard to make it all happen! Tha... See more


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Rawtenstall

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 68 Bank Street, Rawtenstall, BB4 8EG, Rossendale, Lancashire, United Kingdom

  • 01706 227999

4.8

Excellent

TrustScore 5 out of 5

275 reviews

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4.8

All reviews

(275)

1,361 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Shannon and the whole team at Ryder and Dutton rawtenstall have been amazing during the very complicated sale of my property. Shannon was in constant contact, keeping me up to date and helped me through such a difficult process.would definitely recommend the team.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

We worked with Jamie Clayton

We worked with Jamie Clayton - he was helpful from start to finish and has worked brilliantly and diligently for any questions we’ve had. He could not have been more reachable even when the questions shouldn’t necessarily have been directed at him

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Jamie and the whole team have been…

Jamie and the whole team have been amazing from the start.

Valuing the property, they produced other examples, and talked through why they arrived at their figure. No interest in other agents, with confidence and reassurance. Really important to me.

The sale of the property was swift, with a lot of interest locally and from further afield. The team achieved a much higher sale price than I originally anticipated.

Post sale has again been smooth and informed, and I have been kept up to date throughout.

Overall a great experience.

May 20, 2025
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommended - fantastic service

I became executor of my sister's estate and needed to sell two properties, which formed the majority of the estate. An added complication was I lived 250 miles away from the properties, so need someone dependable in the locality.
Ryder and Dutton did an absolutely fabulous job, from the very start when I was visited by the manager, Graham Shuttleworth, whose professionalism led me to believe his company were the one to use, rather than one of the other two local agents that also undertook a valuation for the properties.
Had we not used Ryder and Dutton, I don't believe we would have sold one of the properties to this date.
There were many legal complications, which caused setbacks, but R&D helped by providing details of local specialists and chasing up solicitors to keep the sale "live". The sales executive dealing with the sale (Matt Walsh) was superb in keeping all concerned updated and tackling problems as and when they emerged.
I generally don't bother posting reviews, but in view of the standard of service I received, I am pleased to thoroughly recommend their services.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

I rented a house from Ryder and Dutton…

I rented a house from Ryder and Dutton for 2 years. During this time I had the pleasure of dealing with Sarah Green. Such a lovely and friendly lady. Very helpful and always there for you. Great asset to the company.

April 2, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you for your kind words. We are so glad to hear that you had a positive experience with our company. We appreciate your feedback and will share it with Sarah.

Gareth Hunt

Rated 5 out of 5 stars

Matt did a great job for us on our sale…

Matt did a great job for us on our sale and purchase. He really worked hard to ensure the chain remained intact and completed before the rise in stamp duty. This was a long chain and nearly collapsed a couple of times but he held it together and ensured the solicitors were communicating effectively.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great services

Matt and Megan helped us throughout the process of buying the house. They were always available to talk via phone and emails. They went above and beyond with their service and made the process smooth for us.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent estate agents, not the usual hard sell

This is such a good branch to deal with. All the staff are very responsive and helpful. The manager, Graham, is very approachable, considerate and helpful but never a hard sell. John who does viewings is excellent too. He always makes the property welcoming by arriving early and opening curtains etc, and is informative but not pushy. The Rawtenstall branch of Ryder & Dutton makes buying and selling property a smooth and professional process.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Matt Walsh is an absolute credit to the…

Matt Walsh is an absolute credit to the organisation

I had several issues with solicitors and valuations but Matt held the sale together.

He was true to his word.

If you want a trustworthy no nonsense service I would thoroughly recommend Ryder and Dutton and especially Matt

Thanks again Matt

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

A wonderful experience from start to…

A wonderful experience from start to finish. A big shout out to Emmy for checking in weekly and chasing things for me! You made a very stressful journey seem just that little bit easier! Thank you so much

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Matt from sales was excellent

Matt from sales was excellent, nothing was too much trouble for him and was always happy to help. Would definitely use Ryder & Dutton in the future.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Sarah and Jack (Lettings)

Sarah and Jack from lettings have been amazing with me. I was moving out and got health complications. Both Jack and Sarah moved the Earth to accommodate my needs and help me out including allowing my tenancy to continue till I was ready. Jack even came and picked my keys up as I couldn't drive. He was great with me and fully understood my health issues. Sarah has done so much for me over the years of my tenancy and been very supportive over my health. Many times she's done way more than I could ever have asked for. She even has offered to help bring me supplies when I've been so poorly. Such kind, sweet souls both of them. I've neve had this level of service in my lettings experience before. I cannot not recommend them highly enough.
They're truly good and lovely people that have stepped in and gone well above and beyond to help me. Thank you so so much Sarah Green and Jack from lettings.

March 17, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you so much for taking the time to share your thoughts with us about the service that you have received from Jack & Sarah. We are really are look to have them both on our team and they will go the extra mile for our customers. I know they will both be thrilled with what you have said in your review.
I wish you all the best for the future.
Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Thank you sarah

We would just like to thanks Sarah Green from the Rawtenstall branch for assisting us with an issue on a rental property. She was very helpful with what we needed to do. Kept us up to date with things. Nothing was too much trouble. Very efficient and professional. Thanks again Sarah

March 10, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

We are so pleased to hear about your positive experience with Sarah. It's wonderful to know that she was able to assist you with your rental property issue and provide such excellent customer service. We appreciate you taking the time to share your feedback.
Gareth Hunt

Rated 5 out of 5 stars

For buying or selling a house I wouldn’t go anywhere else.

I have helped my mum sell and buy a new home with help at Rawtenstall’s Ryder & Dutton over the past 18 months.

Although this process has taken longer than we wanted due to mum breaking her hip on holiday so her house had to be taken of the market for a year, Graham and his team have kept the lines of communication open, even just checking in that mum was ok.

Mum has sold her home and has now had an offer accepted, finding a new home for mum has been somewhat a testing period however all the team we dealt with, from booking the viewings, to being shown round have been understanding and accommodating to our needs (I have had to reschedule do to child care and work commitments).
Compared to other estate agents we viewed with, team Ryder & Dutton (mainly Susan, Matt, Jamie and Adam) were professional and friendly with the right sense of humour, which I needed.

For buying or selling a house I wouldn’t go anywhere else.

Thank you Ryder & Dutton, you have kept me on the right track these past few months.

LS

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Recent House Sale

We have recently sold our house with Ryder and Dutton we specifically dealt with Megan who went above and beyond to get our house sold. We had quite a few issues with solicitors and Megan made the whole experience alot easier to deal with. If you are selling a house I would 100% recommend using Ryder and Dutton.

February 27, 2025
Rated 5 out of 5 stars

I would recommend the Lettings services…

I would recommend the Lettings services of Ryder & Dutton, in particular Sarah was fantastic for the many years I let out properties with them.

March 5, 2025
Unprompted review
Ryder & Dutton Estate Agents - Rawtenstall logo

Reply from Ryder & Dutton Estate Agents - Rawtenstall

Thank you for your kind words. We're delighted to hear you had a positive experience with our lettings services and that Sarah provided excellent support.

Gareth Hunt
Head Of Lettings

Rated 5 out of 5 stars

Everyone concerned was helpful and professional

Everyone we interacted with was helpful and professional but Verda was the superstar who we dealt with on a daily basis. She is very helpful and knowledgeable and was always there to answer our many questions and concerns and kept us afloat during the trying times.
Thanks to everyone concerned

February 25, 2025
Unprompted review

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