Ryder & Dutton Estate Agents - Rochdale Reviews 121

TrustScore 5 out of 5

4.8

8-12 St Mary's Gate, OL16 1DZ Rochdale, England, GB


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Rated 5 out of 5 stars

All the staff at Ryder Dutton are extremely professional, knowledgeable, very helpful and accommodating. The service I received from start to finish ,was excellent and surpassed my expectations.... See more

Rated 5 out of 5 stars

Had a fantastic experience using Ryder and Dutton Rochdale for my recent house move. The entire team were professional and very responsive with excellent communication (never left waiting for a call... See more

Rated 5 out of 5 stars

Recently found a house through Ryder Dutton, Rochdale branch. My move was handled by Catherine who was professional, organised, and genuinely reassuring at every step. All the paperwork and coord... See more

Rated 5 out of 5 stars

Great staff and fantastic overall service! They ensured my Sale went through as smoothly as possible especially Catherine who was always on hand to assist with any queries.

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Rochdale

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 8-12 St Mary's Gate, OL16 1DZ, Rochdale, England, United Kingdom

  • 01706 356402

4.8

Excellent

TrustScore 5 out of 5

121 reviews

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1-star

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Rated 5 out of 5 stars

Today I have bought my first house

Today I have bought my first house, which has been a very new experience for me. Out of all colleagues at R&D, Ada Grundy and Nicole O’Briane provided me with continuous support along the way, making it an easier journey.
I’m thankful to them for their patience and communication throughout.

July 17, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

We're so glad to hear that you had continuous support during this new experience of buying your first house. We appreciate you mentioning the patience and communication you received along the way. ⭐

Rated 5 out of 5 stars

I sold using ryder and dutton..

I sold using ryder and dutton... my review is specifically regarding Lauren. Lauren was a breath of fresh air throughout 12 months of buyer problems whilst we sold our house. through no fault of our own or R&D we kept losing buyers and at times having multiple offers on the table. Lauren supported with expert guidance with a pleasant friendly attitude and in the end we finally got to buy the home we wanted.

March 28, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

We appreciate your positive feedback. We are so glad to hear that the guidance provided was helpful during the challenges you experienced while selling your house. It's great to know that you finally obtained the home you wanted.

Rated 4 out of 5 stars

As I was the buyer my interaction with…

As I was the buyer my interaction with yourselves was limited but found Ada pleasant and helpful

June 26, 2025
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Reply from Ryder & Dutton Estate Agents - Rochdale

We appreciate you taking the time to share your feedback. We're glad Ada was pleasant and helpful during your interaction with us as a buyer.

Rated 5 out of 5 stars

The absolute best

After the professional approach by Kris Street at Ryder And Dutton, we decided to use them to sell our home. Best decision we could have made. Everyone we dealt with were friendly and efficient, from the Rochdale branch for selling, the Rawtenstall branch for initial buying and the overspill hub which takes your calls if not answered by branch. Shannon Laycock at Rawtenstall was so friendly and efficient at her job, a joy to speak to. A very special mention for Lauren Coomber at the Rochdale branch, Lauren listened when we spoke to her and advised us when we required it, all the time being very friendly and incredibly professional especially when our first purchase was falling through.
Ryder and Dutton constantly kept us informed weekly wether there was an update or not on our sale/purchase.
If you need to sell your home, you need to use Ryder and Dutton.

June 20, 2025
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Reply from Ryder & Dutton Estate Agents - Rochdale

We're happy to hear that you had such a positive experience with us. We appreciate your kind words regarding the team's professionalism and efficiency. It's great to know that our communication kept you informed throughout the process. Thank you for recommending our services!

Rated 5 out of 5 stars

Ada was great in helping me complete my…

Ada was great in helping me complete my sale. She chased everyone when needed to and kept me in the loop at all times. Thanks Ada

June 17, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

We're happy to hear that we provided you with excellent support during your sale. We appreciate your positive feedback and are glad you enjoyed your experience.

Rated 5 out of 5 stars

They did a great job moving the sale…

They did a great job moving the sale forward and answered any concerns or queries I had well and promptly. Naveen was a pleasure to deal with.

May 28, 2025
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Reply from Ryder & Dutton Estate Agents - Rochdale

We're happy to hear that the sale moved forward smoothly and that any questions were answered quickly. We appreciate you mentioning the positive experience. Thanks for your feedback.

Rated 4 out of 5 stars

Naveen Naheed ✅

So, never sold a house before and after seeing a couple of estate agents and how they work we decided to go with Ryder & Dutton. The process isn't easy, and there's multiple stages - it took 18 weeks, was expecting 12 weeks but this wasn't due to Estate Agents this was due to changes a buyer had made multiple times. The main agent was Naveen Naheed in Rochdale, she has always been helpful and polite - enthusiastic with us towards the completion too! Like mentioned previously we've never sold a house before, but the guidance she provided was very helpful and did what she said she would and liaised with both solicitors to get the best result and had honest opinions when asked about next stages.

May 23, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

We appreciate you choosing us for your first home-selling experience. We understand the process can be complex, and we're glad our guidance was helpful, especially with the unexpected delays. We aim to provide honest advice and effective communication throughout. Thank you for your feedback.

Rated 5 out of 5 stars

5 Star service

I dealt with Neveen and it was pleasure she is a professional negotiator!!!

May 14, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

We're happy to hear that you had a positive experience. Thank you for your feedback!

Rated 5 out of 5 stars

Excellent support

Having purchased a property through this estate agent, i can honestly say the sale was complicated, due to the vendor being obstructive. This put a lot of pressure on the sale which was managed extremely well by the sale negotiator Ada Grundy. Towards the end of the purchase process more hurdles arose , more than an average sale. Again Ada worked hard to ensure the sale did not fall through. Ada ensured i was up to speed with everything and chased and liaised with all involved. Ada did a fantastic job and is a credit to Ryder & Dutton.

May 19, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

We appreciate your feedback and are glad the negotiator managed the complicated sale well, especially with the hurdles involved. We're happy to hear that they kept you informed and helped ensure the sale's success. We value your recognition of their hard work.

Rated 5 out of 5 stars

Ryder & Dutton provided an excellent…

Ryder & Dutton provided an excellent service throughout the selling process - from valuation, viewings to completion.
Ada was especially helpful and went above and beyond to keep me informed of progress.

May 19, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

We appreciate your positive feedback and 5-star rating! We're happy to hear that you received excellent service throughout the selling process. We're especially pleased that our team member was so helpful in keeping you informed.

Rated 5 out of 5 stars

You took all the pressure off me and…

You took all the pressure off me and wife and things moved quick towards the end. Very helpful all through the house moving process and got a nice home welcoming gift thanks

May 2, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

We're thrilled to hear that we were able to ease the stress of your move and that you received a welcoming gift. It's our goal to make the home buying process as smooth and enjoyable as possible for our clients. We appreciate your kind words and are delighted that you had a positive experience.

Rated 5 out of 5 stars

House sale

Nicole was really on the ball with everything from start to finish very professional

April 11, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

We're so glad to hear that you had a positive experience. It's wonderful to know that our team member provided excellent service and made your experience enjoyable.

Rated 5 out of 5 stars

Fab service!

We have recently sold our home with Ryder and Dutton. The service we received selling our home was amazing, everything from the initial valuation to completing on our sale. Nicole (sales negotiator) was allocated to our sale, she was friendly, knowledgeable and always happy to help. Nicole kept us updated frequently and was very supportive throughout the process and we can't recommend her enough.

May 6, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you for your kind words. We are delighted to hear that you had a positive experience selling your home with us. We strive to provide excellent customer service and are thrilled to know that you felt well-informed and supported throughout the process. We are proud of our team and appreciate your recognition of their hard work and dedication.

Rated 5 out of 5 stars

Professional

Lauren​​​​ Coomber always kept us informed with viewing feedback and once a sale agreed continually chased both parties solicitors and the purchasers mortgage broker.
A much more professional service than I have ever previously experienced elsewhere.

April 25, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you for your kind words. We are so glad to hear that you had a positive experience with our team. We appreciate your feedback and are proud of our team's commitment to providing excellent service.

Rated 1 out of 5 stars

Unprofessional

Ryder & Dutton Rochdale has been fraustratibg completing my purchase for over 4 months, decide to walk in but office shut down

April 29, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you for speaking with me today to discuss the length of time it is taking for your house purchase to be completed. I understand this exciting time of buying a home for your family has been tainted by the delays and assure you that a date is expected imminently. I have raised your concerns with our head of conveyancing and assure you that we will be doing all we can to get you into your new home as soon as possible. On average, the UK house purchase process is taking 20 weeks to complete which you are fast approaching, we will endeavour to ensure it happens as quickly as possible.
We hope our new Rochdale premises will be ready to visit in the near future.
Best wishes,
Kris Street,
Rochdale Branch Manager.

Rated 5 out of 5 stars

House sale success

Our house sale was managed very professionally by Ryder & Dutton. We were pleased with the photos and description and were very happy that we did not need to do the viewings. We found it easy to contact members of the team and were impressed with all involved in our sale. Lauren Coomber was exceptional and definitely was instrumental in the success of our sale. She was always calm and courteous whilst providing sound advice and suggestions. She was our main contact and helped us to obtain information on progress from our and purchaser's solicitors .

March 31, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you for your kind words. We are delighted to hear that you were happy with the service you received from our team. We are particularly pleased to hear that you found Lauren to be exceptional and instrumental in the success of your sale. We will pass your feedback on to her.

Rated 5 out of 5 stars

Excellent service

Excellent service. Naveen was very professional and the communication was great will definitely recommend this estate agent.

January 7, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you for your kind words and for taking the time to share your feedback! We are delighted to hear that you found our service excellent and that you were happy with the communication. We appreciate your recommendation.

Rated 5 out of 5 stars

Got the job done without any delay or stress.

The whole experience from start to finish was amazing.
The Rochdale branch staff are so professional and kept us informed the whole way.
I am quick to criticise when things don’t go as planned but I could not fault anything.
Thanks to the whole team.

March 26, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you for your kind words. We are thrilled to hear that you had a positive experience. We strive to provide excellent customer service, and it's wonderful to know that our team in Rochdale exceeded your expectations. We will share your feedback with the team.

Rated 5 out of 5 stars

Nicole O'brien went above and beyond…

Nicole O'brien went above and beyond during the sale and purchase process. Providing a lot of information and support when when process got confusing or stressful, as this was the first time for me going through both steps of the process. Would highly recommend Nicole to anyone looking to buy or sell a property.

March 31, 2025
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you for your kind words. We are thrilled to hear that you had such a positive experience with Nicole. We strive to provide our clients with the best possible service, and it's wonderful to know that Nicole went above and beyond to make your experience smooth and stress-free. We are grateful for your recommendation and will share your feedback with Nicole.

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