Myself and my Partner have just bought our first home with tailor made moves! They were very good to deal with and quick to get back to us with any quires! Our Estate agent Kathrine was very profess... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Being a great estate agent is about knowing the area, the property stock and the people who live and work here. Tailormade Moves has been operating in Inverness and the surrounding area since 2013 and over the years we’ve seen the area change and thousands of properties come and go. This level of knowledge makes all the difference – we know this part of the world inside out. And we understand all aspects of buying, selling and letting houses here. But our mantra is people first, property second. Tailormade Moves never forget that people are our business. We pride ourselves on doing the right thing, at the right time with the right people.
The Greenhouse, Beechwood Business Park, IV2 3BL, Inverness, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is my 2nd house sold by Tailormade moves this year and both in under a week. Service is second to none so they will always be my go to estate agent.

Reply from Tailormade Moves
The communications to me was so clear and always timely.
Was a great experience and they help you out with everything
Myself and my Partner have just bought our first home with tailor made moves!
They were very good to deal with and quick to get back to us with any quires!
Our Estate agent Kathrine was very professional and made the whole process stress free and enjoyable. Would highly recommend!

Reply from Tailormade Moves
Travis was absolutely amazing to deal with when selling my house. He’s easy going, friendly, professional, and genuinely great at what he does. One of the things I appreciated most was his dedication — no matter the day or time, Travis would always get back to me quickly and keep me updated throughout the whole process. He made everything feel smooth and stress-free. I would 100% use Travis and Taylormade again in the future and highly recommend them to anyone selling their home!

Reply from Tailormade Moves
Cannot recommend tailormade moves enough! Katherine made buying our first home easy and stress free.

Reply from Tailormade Moves
Travis has been very professional and attentive throughout my buying process. As this is my first property I was unsure of certain things, however Travis put these queries to rest and was very helpful with any questions and information about the property I viewed. He was quick to respond as well as being friendly and polite. The whole process so far has been smooth and straightforward. After speaking with another estate agent who came off pushy and demanding, coming to Tailormade moves was refreshing and calm. I would highly recommend Tailormade moves to others

Reply from Tailormade Moves
I cannot recommend Tailormade Moves highly enough. Everyone I dealt with was extremely professional, while also maintaining such a friendly and approachable manner throughout.
A special thank you to Louise, who managed all of our viewings and really helped take that pressure away from me. She was always at the end of the phone, offering advice, reassurance, and support whenever I needed it.
A wonderful company to deal with from start to finish — they truly took the stress out of the whole process for us.

Reply from Tailormade Moves
I would definately recommend Tailormademoves from start to finish Louise was so helpful nothing was a bother to her and also Suzy helped us too as we live on Glasgow Louise kept us in the loop at all times thank you again.

Reply from Tailormade Moves
Great service from Alison and Rachel, they went above and beyond to make sure I was satisfied with the property & that it would meet my expectations before moving into the property.

Reply from Tailormade Moves
We have just sold our house and used Travis as our estate agent. Travis provided excellent communication skills that made the selling process easy. Any questions we had,Travis was more than happy to help. Travis’s dedication and commitment to selling our property was unmatched. Travis spent a large amount of time at our property to accommodate a large number of viewings. After each viewing Travis provided feedback through a group chat on WhatsApp so my fiancée(who works offshore) could also be kept up to date on how the viewings were going.
Travis’s videographer Enriko was fantastic and provided a high quality video of our property which even included drone footage. If you are looking for a reliable estate agent look no further!

Reply from Tailormade Moves
Travis was very helpful, prompt and got back to me when he said he would. Very efficient and still supporting even after settlement.

Reply from Tailormade Moves
I recently viewed a property and had a great experience. Travis was extremely helpful, providing plenty of information and answering all my questions about the property. Gemma was also very supportive and kindly recommended her mortgage advisor to us, which we really appreciated. Overall, a very positive and professional service

Reply from Tailormade Moves
I have been very pleased with the speed and efficiency of putting my property on the market. I was advised in adequate time of the viewings and after each I was contacted to tell me of the outcome. I have now had a written offer and so far everything is in place. I trust that I will get the same advice and help through the onward sale process. My Estate agent Katherine is always on hand and most helpful.

Reply from Tailormade Moves
Tailormade Moves have been very good in communication. They are prompt in responding to request for property viewing. On viewing day they allow you to check whatever you want to and they answer all your questions. I would recommend Tailormade to anyone.

Reply from Tailormade Moves
TMM have always been approachable and fixed any issues whither it be sales or letting. Great staff, highly recommended

Reply from Tailormade Moves
Very professional, courteous and supportive staff. The process was smooth all the way, starting from the enquiries to entry. Thank you very much.

Reply from Tailormade Moves
Everything from your end ran smoothly and Kathrine was lovely easy to talk to very professional also and asset to your company .Thank you

Reply from Tailormade Moves
I cannot recommend Tailormade Moves highly enough. They recently handled the sale of my late father’s house, and their professionalism and empathy made the process so much easier to navigate.
From the initial valuation to the final completion, the entire team was efficient and communicative. I want to give a special mention to Louise. She was absolutely incredible throughout the sale, extremely professional, patient and her attention to detail were second to none. She kept me updated every step of the way, she handled all the viewings and was always on hand for advice or information. If you are looking for an estate agent that combines market expertise with a personal, human touch, look no further.
Thank you again and I’ll be in touch again soon when I come to selling my own house.

Reply from Tailormade Moves
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.