Ryder & Dutton Estate Agents - Rochdale Reviews 

128
TrustScore 5 out of 5

4.8

8-12 St Mary's Gate, OL16 1DZ Rochdale, England, GB


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Rated 5 out of 5 stars

Our experience with Ryder & Dutton has been amazing. Could not be more grateful to Catherine for the service she provided. She really went above and beyond to resolve issues and her communication was... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience with Ryder & Dutton Rochdale during the purchase of my home. From the start of the process right through to completion, the team were helpful, professional an... See more

Company replied

Rated 5 out of 5 stars

Catherine at Ryder and Dutton dealt with the sale of my parents' property. She was amazing throughout the process, communicated everything so well and provided support and reassurance where ever neede... See more

Rated 5 out of 5 stars

All the staff at Ryder Dutton are extremely professional, knowledgeable, very helpful and accommodating. The service I received from start to finish ,was excellent and surpassed my expectations.... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Rochdale

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 8-12 St Mary's Gate, OL16 1DZ, Rochdale, England, United Kingdom

  • 01706 356402

4.8

Excellent

TrustScore 5 out of 5

128 reviews

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4.8

All reviews

(128)

1,369 reviews in the last 12 months

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Rated 5 out of 5 stars

Its been a great pleasure doing…

Its been a great pleasure doing business with Ryder & Dutton. I just want to say a massive thank you to Lauren in the rochdale branch. She has supported me from start to finish which I am truly grateful for. She answered all my queries in a timely and professional manner. She is a true asset to Ryder & Dutton who went above and beyond my expectations. I honestly thought buying a house would be quite complex but Lauren made the whole process look easy. Thanks again and I would certainly recommend Ryder & Dutton to any potential buyers and sellers solely due to their excellent customer services.

July 26, 2024
Unprompted review
Ryder & Dutton Estate Agents - Rochdale logo

Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you for your kind review Shaair! We hope you and your family have a fantastic future in your new home.

Rated 5 out of 5 stars

Thank you Naveen

Great service from Ryder and Dutton.
Naveen dealt with the sale and purchase of properties. Her customer service was excellent. Communicated throughout the process and answered all our queries promptly.
Thank you for all your support.

July 20, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Hi Mahbub & Rezia thank you for the review! It was a pleasure to help you sell your property. I’m glad you’ve found your forever home!

Kind regards,
Naveen

Rated 5 out of 5 stars

Excellent communication

Excellent communication, naveen was my sales negotiator, she kept me up to date, chased up vendors side. No enquiry was a problem. Always called/emailed me back.

July 8, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you Mohammed for the lovely review & congratulations on finding your forever home!

Kind regards
Naveen

Rated 5 out of 5 stars

We would like to thank Ryder & Dutton…

We would like to thank Ryder & Dutton for helping us to sell our house in Rochdale. We would like to mention Nareen Naheed who regularly kept us updated throughout the selling process. Nareen’s communication skills were excellent and nothing was too much trouble. We would recommend the Rochdale branch of Ryder & Dutton.

July 8, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you, Graham, for the review! It was a pleasure to help you sell your property.
Thank you for choosing Ryder & Dutton
Kind regards
Naveen

Rated 5 out of 5 stars

Everything ran smoothly and were kept…

Everything ran smoothly and were kept up to date all the way through

July 5, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Hi Christine, thank you for the review & for using Ryder & Dutton to sell your property!

Kind regards
Naveen

Rated 5 out of 5 stars

Very good staff

Naveen was really helpful right from the beginning. She had alot of patience with us as it took us a while for us to make a decision. All staff were helpful and polite

July 4, 2024
Unprompted review
Rated 5 out of 5 stars
Ryder & Dutton Estate Agents - Rochdale logo

Reply from Ryder & Dutton Estate Agents - Rochdale

Thanks for your great review! We're really pleased everything went smoothly and want to wish you all the best for the future.

Rated 5 out of 5 stars

Naveen was very informative throughout…

Naveen was very informative throughout the process. We were kept up to date at all times

May 3, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you, Danielle, for the lovely review! It was a pleasure to help you secure your forever home! Congratulations once again!
Regards, Naveen

Rated 5 out of 5 stars

Good experience with difficult sale

I sold my house on behalf of my grandad recently there was a few issues along the way with buyers but Tom and Lauren where great throughout the whole process

June 7, 2024
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you for your kind review. It was a pleasure working with you.

Rated 5 out of 5 stars

Ryder and Dutton have been amazing…

Ryder and Dutton have been amazing throughout our whole journey and I couldn’t recommend them enough. My estate agent was constantly keep us up to date and answered all the questions we had.

June 3, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you for the lovely review, Fatima! I’m glad to hear you were happy with the service. It’s a pleasure on my behalf! Congratulations on your new home! Kind regards, Naveen

Rated 5 out of 5 stars

First class handling of house sale

I instructed Ryder Dutton Rochdale to act in the sale of my Victorian terraced and rather dilapidated house in November last year. The sale has just been completed after an initial sale fell through because of bad faith by the then purchaser. What made this possible was the totally professional, expert and dedicated attention I received at all times from Lauren Coomber the Branch Co-ordinator. We had to contend with numerous obstacles along the way and she always managed to overcome them
them and ensure there was a positive outcome. I also found her a great communicator and she constantly kept me updated with developments. I can therefore fully recommend this firm and branch with regard to residential sales.

Kevin Goodwin

May 23, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you for the great review, Kevin! I am glad to hear you were happy with the service received and thank you again for choosing Ryder & Dutton to sell the property.

Rated 1 out of 5 stars

Completely unprofessional

Completely unprofessional. Booked me in for a Sunday which was great. I got all the cobfirmation emails and turned up at the appointment. It took me half an hour of driving to get to the appointment and when i arrived i was rudely told that i cant see the property because they cancelled the appointment and could not be bothered telling me that they cancelled the appointment. Completely untrusthworthy and a waste of time and i honestly feel truly sorry for anyone working with them

May 19, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

We would like to offer our sincere apologies for this appointment not going ahead. As we discussed, in this particular instance our client could not provide access to the property due to unforeseen circumstances at very short notice. We will endeavour to rebook your appointment at the next available opportunity and wish you well in your continued search for a new home

Rated 5 out of 5 stars

Brilliant friendly staff

I worked with Tom Prince throughout the sale of my property. He was incredibly patient, friendly and couldn't do enough to help.

No task was to small and he was definitely the backbone of the entire process, chasing solicitors each step of the way and being my main communication throughout.
Not only this but his customer service skills are exceptional, working in a customer facing environment myself I couldn't fault his interpersonal skills what so ever! Brilliant asset to the team.

Big thank you to Tom and the team at R&D Rochdale.

May 23, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you so much for the wonderful review! I'm delighted to hear you had such a great experience. Once again, congratulations on your new home, sending you my best wishes for the future, Tom.

Rated 5 out of 5 stars

Good service

Good service, dedications of work and friendly staff.

May 15, 2024
Ryder & Dutton Estate Agents - Rochdale logo

Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you for the review Sabu! We hope you and your family have a great future in your new home.

Rated 5 out of 5 stars

Lauren Coomber at Ryder and Dutton.

Lauren Coomber at Ryder and Dutton has made what has been a very long and painful journey selling my dad’s flat after he passed away so much easier to deal with. Lauren was fantastic at keeping me updated every step of the way. She was very proactive and great at keeping me up to date with progress. She was also very understanding and supportive.

May 17, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Rochdale

Thank you so much for the kind review! We are glad to hear you had a good experience and thank you again for choosing Ryder & Dutton to sell the property.

Rated 5 out of 5 stars

At Rochdale branch of Ryder and…

At Rochdale branch of Ryder and duttonThey were efficient right from the property being valued to the property being sold. Always keeping us up to date with everything when they could and the staff were very pleasant on the phone .

February 2, 2024
Rated 5 out of 5 stars

Excellent from the initial viewing to completion

Everyone at the Rochdale branch seems to be very good at their jobs but Lauren specifically, who was tasked with dealing with me, was absolutely fantastic at the following things: keeping me in the loop at every stage of my transaction, chasing various solicitors, reassuring me when necessary, being friendly and professional. I would say she goes above and beyond especially as in this case I was the buyer. I am also using Ryder & Dutton to sell an unconnected property mainly because of their solid professionalism in the early stages of my dealings with them. Would recommend.

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

Even though it took 9 months from…

Even though it took 9 months from accepting an offer to closing, due to the ineptitude of the legal representatives of the buyer and the landlord, I felt that the only person constantly chasing to move things forward was Lauren Coomber.

December 20, 2023
Rated 1 out of 5 stars

Unprofessional

Rochdale Office - rang the developers initially via their website to enquire about a new local development via the developers, heard nothing, couldn't get hold of them. Several weeks later got a call from Ryder & Dutton in Rochdale, missed the call and returned the call to them explaining I was looking to enquire about a development. Awful attitude from the lady on the phone, (Lauren?) not helpful at all. "You do know you have to sell your property first" but the properties won't be built for 6 months!! All I wanted was a viewing. She didn't know if the developer would part-ex (but gave her opinion of probably not) despite insisting my current property be sold first, couldn't give me a date that I could have a viewing, would get back to me (maybe) at some undetermined date in the future. Said some of the plots were already sold (no idea how, can't even get hold of them). Tried arranging a visit with a financial advisor despite me already having finances in place, got shirty when I said that it had taken a long time to get back to me and that I didn't need these services. So unprofessional. Spoke to several other local developers who were very easy to deal with in complete contrast.

December 18, 2023
Unprompted review
Rated 5 out of 5 stars

Accofing to me

Accofing to me, ryder and dutton is a good estate agenccy.staffs arre good. Nice way of talking and dealing to customers.I sure recommened to my friends aboiut this agency.

November 30, 2023

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