Ryder & Dutton Estate Agents - Slaithwaite Reviews 169

TrustScore 5 out of 5

4.9

Carr Lane 12, HD7 5AN Slaithwaite, England, GB


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Rated 5 out of 5 stars

Would highly recommend Ryder & Dutton to anyone buying or selling a home. Laura and Leanne were fantastic throughout the whole process, always helpful, quick to respond, and kept us updated every step... See more

Company replied

Rated 5 out of 5 stars

Thank you Ryder & Dutton for helping us to secure our forever home! We found our dream home and they helped us to sell ours within 2 weeks, which meant our offer was accepted. We had some difficulty w... See more

Company replied

Rated 5 out of 5 stars

Ryder and Dutton have completed another sale for us..they make it as smooth as possible. This time round we had Veda looking after our sale, Veda kept us up to date with the progress, she chased the b... See more

Company replied

Rated 5 out of 5 stars

My house sale was looked after by Laura and Leanne and I received an outstanding service. Everything from initial contact to the valuation was completed professionally and in a friendly and non-pushy... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Appraiser
  4. Real Estate Rental Agency

About Ryder & Dutton Estate Agents - Slaithwaite

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • Carr Lane 12, HD7 5AN, Slaithwaite, England, United Kingdom

  • 01484 506408

4.9

Excellent

TrustScore 5 out of 5

169 reviews

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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Leanne, Nichola, Laura and Kim all did a fantastic job selling my late brother’s house. They were very patient and sensitive throughout and always kept me informed.
I would definitely recommend the Slaithwaite branch.

January 19, 2024
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you Bev. It was a pleasure working with you.

Rated 5 out of 5 stars

Great buying experience

We recently bought our new home through Ryder and Dutton and I wouldn't hesitate to use them if we ever come to sell.

Nichola Wain at the Slathwaite branch was on hand to help and advise throughout the whole process even when the solicitors weren't.

Would recommend to anyone!

December 15, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you for your lovely review! We hope you enjoy your new home, it's great to hear you would recommend us!

Rated 5 out of 5 stars

Always Helpful!

Ryder & Dutton helped make buying my home easy and erased any stress! Nichola Wain at the Slaithwaite office checked in with me every step of the way to make sure everything ran smoothly and gave fantastic advise also!

December 15, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you for your kind review, we hope you are very happy in your new home!

Rated 5 out of 5 stars

Recently completed the purchase of a…

Recently completed the purchase of a property listed by Ryder & Dutton, Nichola was a superstar throughout the process with regular calls and check ins to see how the process was moving along and intervening when issues arose.

I'd highly recommend the Ryder & Dutton team at the Colne Valley branch and I'll certainly be using them again in the future.

December 4, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you Ben, Its great to hear that you would recommend us. We hope you are enjoying your new home.

Rated 5 out of 5 stars

They were brilliant

They were brilliant. Great service, professional, and totally on it.

December 1, 2023
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you Heidi and Belinda, thank you for using choosing us to sell your lovely home and we hope you are as happy in your new one.

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction, effective communication, thank you!

November 29, 2023
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you so much for your review

Rated 4 out of 5 stars

Overall a good service

Overall a good service.

Start of sale excellent service. Very quick to market & valuation.

A couple of stressful times when no feedback/update was received on a Friday over proof of buyers funds, eg ! Short notes would be useful ie 'waiting to hear' !

Many times phone lines very busy, Central Office intervened. Often waited for return call to filter through.

September 8, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thanks for your review Maggie. I am so pleased you were happy with our marketing. We are very lucky to have our excellent central team to take our calls when our phone lines are busy so that our calls are always answered.

Rated 5 out of 5 stars

6 Richmond Court sale

Great prompt service. All phone calls were quickly answered and knowledgeable answers given by any person who answered the phone. Nice people to deal with and kept us in the picture at all times. Nichola James, Leanne, Kim and Laura all did an excellent job on the smooth running of our house sale.

November 9, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thanks Andrew for you lovely review, it was a pleasure working with you.

Rated 5 out of 5 stars

Nichola and the team at Ryder & Dutton…

Nichola and the team at Ryder & Dutton were extremely professional and informative throughout the whole process of selling my mum and dad’s house , both me and my brother would be very happy to recommend their services to anyone, many thanks to
Nichola , James, Leanne, Kim and Laura

November 9, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you Janice for your review, great to hear that you would recommend us.

Rated 2 out of 5 stars

Response

The delay was extremely frustrating but your staff are not proactive and did not on many occasions call us back. We only got to know by accident that they’d lost their buyer. James did say they only needed a small mortgage. We weren’t given a brochure of our property and when asked I got a few pages not even paper clipped together. The word on the street whenever it’s been mentioned is that your customers are a hindrance and your staff are not very goodThere were many other things that occurred and the solicitors you recommended for our buyers are inefficient and lazy. If I could do anything about the house buying process I would ensure that the fees charged for your service are substantially reduced as you don’t provide value for money. I’ve worked with excellent negotiators over the years so I know what I expected and didn’t receive. You Leanne are very good at your job but let down by your office.

November 10, 2023
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Hi Mrs Wood, we are sorry that you have felt the need to leave us a 2 star review following the recent sale of your property. I know the process took longer than expected and although we spent many hours chasing solicitors, the delays were unfortunately out of our control. We are very proud of the positive reviews that we have received over the years, with this being the first low review we have had, so we are really disappointed that the solicitors process has impacted negatively on your experience with us. We do hope that your new home is ready quickly for you and wish you all the best with the move. Kind regards, Leanne Randall, Branch Manager, Ryder & Dutton - Colne Valley

Rated 5 out of 5 stars

Ryder and Dutton Colne Valley Team

We had used Ryder and Dutton 10 years previous in a house sale and this again was an excellent experience. This time we chose Ryder and Dutton because they were local, prompt in coming out in giving advice and we quickly established a working connection.
Throughout the sale Nichola, Leanne and James were alive to both our and the buyers requests and brought the sale to a satisfactory conclusion. Our thanks to them - keep up the teamwork.

November 17, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you Howard for your review, we hope everything works out for your move.

Rated 5 out of 5 stars

Working with the Ryder & Dutton…

Working with the Ryder & Dutton Linthwaite branch has been great with the recent sale of my house - everyone especially Nichola Wain has been extremely friendly and helpful!

November 16, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you Laurie

Rated 5 out of 5 stars

Unwavering fantastic support throughout a difficult house sale

Although our house sale was turbulent, Ryder and Dutton were absolutely amazing and offered a brilliant service throughout. We both sold and purchased a house through Ryder and Dutton and their team worked relentlessly to make things happen for us. James Sibthorp, the agent overseeing our sale, offered excellent advice, kept us up to date with every development and fully supported us with our sale and ongoing purchase. We can’t thank him enough for going above and beyond to help us out. Fiona Joyce, the agent overseeing our purchase property, was incredibly helpful throughout the process and did everything she could to keep the chain intact. Leanne Randall provided great valuation advice and support where needed. I have already recommended Ryder and Dutton to friends, and I won’t hesitate to use them in the future. They are knowledgeable, experienced and overall a lovely team of people.

October 11, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

We got there in the end Rachel! Thanks for the fantastic review and we wish you all the best in your new home

Rated 5 out of 5 stars

"local" estate agent for "local" people

you really cant beat a "local" estate agents for "local" people, with a great knowledge of the local market and know that market very very well.
really glad we chose them over the others.
we dealt with the Linthwaite office and he staff where wonderful and friendly

October 17, 2023
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you Gary, we are proud to offer a local service with plenty of local knowledge.

Rated 5 out of 5 stars

Stress free great service

Well that’s the second house we’ve gone through with Ryder Dutton, and once again a great success, from start to finish , Nichola,James ,Leanne and Kim , a great team always there to answer any queries, made selling our home easy , many thanks once again , from mr & mrs j, Wadsworth

September 27, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thanks for choosing to sell with is again, it was a pleasure working with you again.

Rated 5 out of 5 stars

Good advice at every stage of the…

Good advice at every stage of the process of selling in a difficult market for a Victorian era house. All major contacts were with staff in the local office who understood the environment. Friendly approach with none of the pushy commercialism that you get with some other agents. They were great!

September 29, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you for your review Robert and Thelma. It was lovely to sell your stunning home and we wish you all the very best for your new home.

Rated 5 out of 5 stars

Ryder and Dutton guided us…

Ryder and Dutton guided us professionally but sensitively through our house sale.
There was no spin or sound bites, just honest, experienced agents who knew their brief.
Thank you Leanne, Nichola ,Kim and James

September 27, 2023
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you Thelma

Rated 4 out of 5 stars

Buying with Ryder & Dutton was a bit of…

Buying with Ryder & Dutton was a bit of an experience of two halves. I'll start with the positives. Once we'd had an offer accepted, Nichola was super-responsive, easy to contact, and gave us timely updates from the sellers. Up until that point, James was also contactable and really clued up on what was out there. Ultimately it was his advice that meant we even considered offering on this house.

On the flip side - though I have no written evidence - I do feel strongly that James tried to play us on the day our offer was accepted. The house hadn't been viewed for weeks, then all of a sudden a mystery buyer came in and offered £10k more than us. We refused to budge, and hey presto by the end of the day the seller's had accepted our offer anyway. It's not impossible, but it seems unlikely.

Overall, I'd say my experience was good. And if I was selling, I'd probably definitely recommend them because they might get you an extra £10k.

September 25, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Hi Michael, thank you for taking the time to leave us a review, I am pleased that you found both Nichola and James to be responsive and informative during your purchase.

As we discussed in our conversation earlier this week, I can confirm that the information you were provided by staff was correct and your offer, whilst not the highest, was preferred by our client due to your favourable position.

I am glad you are settling well into your new home, and we hope you enjoy many happy years there.

Many thanks, Leanne.

Rated 5 out of 5 stars

So helpful

So helpful, friendly and responsive. We couldn’t have asked for more. Thank you!

September 18, 2023
Unprompted review
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Reply from Ryder & Dutton Estate Agents - Slaithwaite

Thank you for your review Jemma!

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