Absolutely disgusted, my earphones have broken and there is no way of contacted the company. I have tried n emails come bouncing back 😡 I have also called n spoken to someone who is always getting c... See more
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Had earbuds for almost a year now with no issues untill last week when they switched to Chinese language. I messaged RYME and within 24hrs Jess advised how to set them back to English so back up and r... See more
Company replied
The ear phones work well in the gymn, but terrible outside when walking or running. I connect them to a garmin watch and they regularly pauses between music songs. They blame intereference but I thi... See more
Company replied
Earbuds paired without incident. For 2 workouts on consecutive days they worked brilliantly. Good sound quality and most importantly a secure fit in my ear. But on day 3 the left ear bud stopped wo... See more
Company details
Written by the company
ProSport Wireless Earphones are designed for sport, inspired by athletes. Sweat proof, secure fitting & true wireless.
Contact info
United Kingdom
- support@rymeaudio.com
- rymeaudio.com
Practical and easy to use
Practical, easy to apply and great sound .No string attached.

Reply from Ryme Audio
The product is not robust enough
The product is not robust enough, after 3 months use, one side stopped working, I contacted the company for help and I was ignored so I gave up.

Reply from Ryme Audio
Excellent customer service
I had an issue with the headphones which I thought was terminal - the company got in touch and offered a number of options to rectify. I chose one and the issue has now been fully resolved.
I’ll be honest, I really liked the product anyway but the way I’m which the company got in touch to rectify was above and beyond what I would have expected therefore I am happy to give them full marks

Reply from Ryme Audio
Totally worth it
Totally worth it. Comfortable after a while and above all great sound.

Reply from Ryme Audio
Faulty products
Ordered head phones, they stopped working.
Ordered headphone replacements, and they stopped working.
Customer service sent out another pair and they stopped working.
Now I'm stuck with 3 headphones that don't work and I can't even be bothered getting my money back.
In my opinion this is the worst product I've ever seen, experienced.

Reply from Ryme Audio
Exceedingly mediocre
You get what you pay for. These pro sport ear phones were around 45 quid on offer (probably permanently). The sound can be okay, but I found it to be easily disrupted on light jogging. The controls are not great, too easy to turn off when adjusting the fit. The charger is also mediocre, very easy to be charging one (or neither) when inserting. Overall, I will not be sorry when they stop working or get lost, I will then get myself a decent pair.

Reply from Ryme Audio
Rubbish!
I suspect that the positive reviews on here are fake! I, like some of the other reviews have had nothing but problems. I am currently speaking to Citizens Advice/trading standards as if the product is faulty you are entitled to a full refund, which ‘Josh’ at costumer services seems to ignore even though I have pointed this out!

Reply from Ryme Audio
Average
Yes the customer service is good but like many reviews here this is because something goes wrong with the headphones and they need replacing. I'm on my third set as they won't refund after 30 days of original purchase. They are comfortable and the sound good but the function buttons only randomly work and change what they do, sometimes vol up will skip fwd a song, other times it will skip back. The charging case sometimes stays on when closing the lid and runs the batteries down while not using. Overall I'd say don't buy these.

Reply from Ryme Audio
Great customer support when I had a set…
Great customer support when I had a set up problem, no issue with the product, great fit and sound quality

Reply from Ryme Audio
I purchased a pair of running…
I purchased a pair of running headphones and unfortunately one of the ear peices didn’t work. Without any fuss at all “josh” from customer services initially talked me through some possible solutions and when this failed, offered me a replacement,no quibbles. I would highly recommend this company as they clearly are genuinely passionate about customer aftercare.

Reply from Ryme Audio
Josh and the Ryme Audio team have…
Josh and the Ryme Audio team have provided excellent customer service and remedied an initial issue and then replacing the earphones altogether after the issue developed again. I cannot thank them enough for being helpful, understanding, if only all companies could be this efficient!

Reply from Ryme Audio
Amazing wireless earphones (Highly Recommended)
I purchased these as a gift and I think “the girl did good”
From placing order to receipt was extremely fast. I cannot recommend these earphones enough, unlike other earphones these really do not move (or fall out) when doing vigorous exercising. The whole design has been very well thought out and I’ve been told are extremely comfortable with superb sound quality. Also the ability to stop the music / and accept a phone call by touching a button on the earpiece is a great feature
Apart from the exceptional quality and the “value for money” pricing of these, I have to also highly recommend the company and Jay in particular who went out of his way to help when I was having a “blonde moment” 😂
If I could give more than 5 stars I would
HIGHLY RECOMMENDED…. 5⭐️+

Reply from Ryme Audio
My order arrived within a few days
My order arrived within a few days, everything as it should be. The instructions manual is precise and helped with setting up the headphones. The quality is top notch, plus I like the fact you can see the exact battery percentage of the charging case, so you know exactly when you need to charge the case itself. Excellent product.

Reply from Ryme Audio
Bought some headphones (great…
Bought some headphones (great purchase), but the charger cable broke, Ryme replied to my email swiftly and send a new cable out to me without any issues at all!!
Thank you !!

Reply from Ryme Audio
Do not purchase these headphones
Do not purchase these headphones, great headphones but only when they work, I am now on my Third pair and the same fault has occurred, they were quick to send me a replacement pair as you got one replacement pair with the years warranty but the replacement pair now has the same fault after a month or 2 of using. The right earphone does not charge or even sync with my phone.
Very disappointed as when working a very comfortable earphone which is light and stays in your ears when running.

Reply from Ryme Audio
Happy with my purchase
Happy with my purchase. The ProSport Headphones are well built and the delivery arrived in a few days. Would buy again.
Perfect experience
Perfect experience. Very quick shipping and I really like the headphones. They are comfortable to wear and sound great.
The fit is perfect for running, the headphone stays securely placed inside the ear and the wind doesn't effect the placement of the headphones. Very good!
Just something to note, is that the headphones can get quite loud, but it's useful to have the in-built volume control on the headphones to change the volume directly.
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