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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the booking process as easy and efficient, appreciating the quick responses and helpful communication throughout. Many people found the service prompt and professional, making their overall experience smooth and pleasant from quotation to final booking. However, some customers also noted issues with the website, specifically mentioning problems accessing the dashboard. A few other people felt that the website could be improved with features like the ability to flag sites for later viewing.

What people talk about most

Booking process

Consumers find the booking process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Response time

Customers had positive experiences with response times. Many reviewers were impressed with the prompt service... See more

Service

Customers consistently note positive experiences with service. Reviewers were impressed with the prompt... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the platform easy to use and book,... See more

Website

Users describe ambiguous interactions with the website. Some customers found the site easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and efficient feedback on my questions. Even went so far to double check something that i have missed. Really appreciated the assistance.

Rated 5 out of 5 stars

1. Correspondence and feedback on my booking was almost immediate 2. Follow up and reminders to confirm my booking 3. Transparency and a detailed description of my booking made so I know what I ca... See more

Company replied

Rated 5 out of 5 stars

Excellent service. As soon as our dates opened up I was sent a quote and was able to confirm our booking. Cannot thank Stefani enough

Company replied


Company details

  1. Holiday Accommodation Service

Written by the company

It's easy with SA-Venues.com. Our online travel guide gets you from A to B anywhere in South Africa. No fuss, no booking fees, simply deal directly with the venue. SA-Venues.com offers the choice of a huge variety of hotels and accommodation in South Africa. Find safaris and tours, and travel packages, for all budgets, all in one place. Whether you want luxury five star Cape Town hotels or an apartment in Pretoria, you'll find it here. Our accommodation options include everything from small hotels in South Africa through game lodges, inns, guest houses, B&Bs to self catering accommodation, caravan parks, guest farms, houseboats, camping sites and bush escapes. You'll find we've included the secluded and less obvious options too, like environmentally friendly getaways, spas, and pet-friendly and child-friendly locations. Everything you need to know about where you're going - 'must see' attractions, day tours, beaches, South Africa's 8 World Heritage sites, game and nature reserves, national parks, famous landmarks, national botanical gardens, wine estates, 18-hole golf courses


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

349 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Looking for a venue

I checked the site as advertised and requested a booking; Within minutes thsi was approved and I paid the deposit.
Quick and efficient with no hassles ,i received con firmation.
thank you
Looking for a venue
T

August 2, 2024
SA-Venues.com logo

Reply from SA-Venues.com

Thanks so much for the review! Glad to hear you were happy with everything.

Rated 5 out of 5 stars

Good

Good, vert easy to do a booking.

July 4, 2024
SA-Venues.com logo

Reply from SA-Venues.com

Thanks for your feedback Petra. We look forward to being of assistance again in future.

Rated 4 out of 5 stars

Quick reply

Quick reply, for the rest we have to find out when we are there

July 4, 2024
SA-Venues.com logo

Reply from SA-Venues.com

Hi Leon, glad our service has met your expectations so far, and we're sure the guest house you have chosen will deliver great service too.

Rated 5 out of 5 stars

Reservations managed effortlessly.

The process was incredibly smooth and user-friendly. From selecting my preferred dates to finalizing the booking, everything was straightforward and intuitive. The interface is clean, and it provides all the necessary information at a glance. I also appreciated the prompt confirmation and the ability to manage my reservation easily. This service has truly made planning my trips hassle-free. Highly recommend!

July 4, 2024
SA-Venues.com logo

Reply from SA-Venues.com

Thanks for your wonderful review Louis. So glad to hear the booking procedure met your expectations.

Rated 4 out of 5 stars

Very Well.

Its been a good and simple experience with them.

February 5, 2024
Unprompted review
SA-Venues.com logo

Reply from SA-Venues.com

Glad to hear you found the booking process simple, Tracy Lee. Thanks for the feedback and we looking forward to assisting you with any future trips.

Rated 5 out of 5 stars

Easy to follow

Easy to follow, fast and efficient

June 3, 2024
SA-Venues.com logo

Reply from SA-Venues.com

Thanks Lynn. We hope we can assist you with your future bookings.

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